With over 30 years of experience in software development and systems architecture, I lead a global team of 15 across three countries, focused on delivering high-quality solutions and driving innovation. My expertise spans several key areas:- Support Leadership: As a 3rd line support contact, I resolve complex technical issues to ensure exceptional customer satisfaction.- Cloud Solutions: I collaborated on the IFS Apps Cloud Installer, integrating kubectl, helm, and other technologies to simplify cloud deployments for support teams.- Tool Development: Developed the Middle-tier Controller tool in Java, enhancing the reliability of admin commands, and created the Bypass Ingress in Go, achieving a release candidate 6 months ahead of schedule.- Web Applications: Played a pivotal role in redesigning the MWS Admin Console with Angular, HTML, CSS, and JavaScript, improving user experience.- Mobile Development: As the architect of the IFS Mobile Client Framework, I supported over 2,000 concurrent field engineers at SKY Broadcasting, enhancing operational efficiency.- Cross-Platform Initiatives: Contributed to the Delta Engine/Harvest Extractor in C++ and facilitated the adoption of frameworks for Android devices.- Data Monitoring: Collaborated on the IFS Monitor/Log Analyzer using the ELK stack for effective data analysis.- Code Quality: Led initiatives in code quality, defining processes for code reviews and developer training on application performance.- Systems Administration: Managed Oracle databases, Harvest Change Manager servers, and Windows networks, ensuring system security and reliability.- Custom Solutions: Developed a custom linked list-based database for a paging service, enabling dual-language support and pioneering the first Sinhala/English paging device.- Technical Consultation: Provided expert consultations for customer support, collaborating with Newbridge and SR Telecom engineers.I emphasize mentorship and continuous improvement, fostering a culture of technical excellence. My collaborative approach empowers teams to deliver innovative solutions that drive business success.