Bulent Tatlidil

Bulent Tatlidil Email and Phone Number

Service Account Manager @ Optiva Inc.
mississauga, ontario, canada
Bulent Tatlidil's Location
Istanbul, Istanbul, Türkiye, Turkey
Bulent Tatlidil's Contact Details

Bulent Tatlidil work email

Bulent Tatlidil personal email

n/a
About Bulent Tatlidil

Experienced Customer Support Manager with a demonstrated history of working in the telecommunications industry. Strong program and project management professional skilled in Business Support System (BSS), IT Service Management, IT System Administration, Networking, and Unix .

Bulent Tatlidil's Current Company Details
Optiva Inc.

Optiva Inc.

View
Service Account Manager
mississauga, ontario, canada
Website:
optiva.com
Employees:
273
Bulent Tatlidil Work Experience Details
  • Optiva Inc.
    Service Account Manager
    Optiva Inc. Jun 2022 - Present
    View
  • True Item Llc
    Technical Account & Support Manager
    True Item Llc Sep 2020 - Present
    - Single point of contact for all customer technical queries.- Plan production deployments- Lead customer facing calls for the progress updates, actions and next steps .- Presentation of the complex issue’s root cause analysis and coordination of delivering quality fixes.- Coaching the support team to leverage their skills and be effective trouble experts..
    View
  • Optiva Inc.
    Service Account Manager
    Optiva Inc. Mar 2016 - Aug 2020
    Istanbul, Turkey
    - Service account management - Pre-sales support- Customer Success Program execution- Project management- 100% remote
    View
  • Redknee
    Technical Project Manager
    Redknee Jul 2013 - Mar 2016
    Istanbul, Turkey
    - Technical project management for the delivery of rating and billing transformation project- Presales support, client presentations- Line management, staff planning
  • Orga Systems
    Emea Head 2Nd Line Support
    Orga Systems Nov 2011 - Jul 2013
    Istanbul, Turkey
    - IT service management based on ITILv3 concepts- Presales support for Telco bids- Line management
  • Orga Systems
    Service Manager / Solution Consultant
    Orga Systems Nov 2009 - Nov 2011
    - Customer Service management- Technical Training for clients- Presales support - Technical analysis - Line management
  • Orga Systems
    Customer Operations Support Engineer
    Orga Systems Feb 2006 - Nov 2009
    - 2nd level support for customer operations- System performance and tuning - Preventive Maintenance - Configuration / Installation / troubleshooting- Sizing
  • Infotron
    System Administrator
    Infotron Aug 1999 - Nov 2005
    - System and network administration- Technical consultant
    View
  • Tat Yatırım Bankası
    System Support Engineer
    Tat Yatırım Bankası Jan 1996 - Jan 1998
    - IT Support

Bulent Tatlidil Skills

Unix Telecommunications Solaris Open Source Software Billing Systems Shell Scripting Networking Linux Bss Gsm Requirements Analysis It Service Management Vas Team Leadership Itil Mobile Communications Computer Security Network Security Performance Tuning Integration Virtual Teams Linux Server Administration Linux System Administration Telecommunications Billing Troubleshooting Convergent Billing Oss Sales Support Project Management Software Project Management Ms Project Value Added Services Business Support System Telco Intelligent Networks Itsm Service Delivery Service Delivery Management Tam Technical Support

Bulent Tatlidil Education Details

Frequently Asked Questions about Bulent Tatlidil

What company does Bulent Tatlidil work for?

Bulent Tatlidil works for Optiva Inc.

What is Bulent Tatlidil's role at the current company?

Bulent Tatlidil's current role is Service Account Manager.

What is Bulent Tatlidil's email address?

Bulent Tatlidil's email address is bu****@****iva.com

What schools did Bulent Tatlidil attend?

Bulent Tatlidil attended Istanbul University.

What skills is Bulent Tatlidil known for?

Bulent Tatlidil has skills like Unix, Telecommunications, Solaris, Open Source Software, Billing Systems, Shell Scripting, Networking, Linux, Bss, Gsm, Requirements Analysis, It Service Management.

Who are Bulent Tatlidil's colleagues?

Bulent Tatlidil's colleagues are Shweta Khatade, Ankit Sheladiya, Jonatan Uriel Lopez Guazo, Francisco García, Kumru Ayatar, Carlos Rivas, Santosh Mali.

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