Experienced Managing Director with a strong background in strategic planning, financial oversight, and business development within the construction industry. At Catex Construction And Supply Limited, I lead the company’s growth initiatives by developing and implementing strategic goals that drive profitability and market expansion. I am skilled in financial management, ensuring that the company's financial performance meets the highest standards through meticulous budgeting, financial reporting, and cost-control measures.I am passionate about cultivating strong client relationships, addressing their needs, and ensuring customer satisfaction by providing tailored solutions. My commitment to innovation drives me to explore new technologies, supply and construction methods, keeping the company competitive in a rapidly evolving market.Previously, I served as an Administrative Assistant at MTN Zambia, where I honed my skills in customer service, sales, and operational support. I managed customer needs through face-to-face interactions, analyzed and verified documentation, and ensured that customer satisfaction was always a top priority. My ability to explain complex information clearly and escalate issues efficiently contributed significantly to the overall customer experience.I am driven by a dedication to excellence and a focus on achieving results, with a proven track record of leading teams to success and exceeding business objectives.