Dragos Daniel Bunea

Dragos Daniel Bunea Email and Phone Number

Senior Business Operations and Insurance Specialist Partner @ WNS Global Services Romania
Bucharest, RO
Dragos Daniel Bunea's Location
Bucharest, Bucharest, Romania, Romania
About Dragos Daniel Bunea

Experienced People Manager with a proven track record, leading high-performing teams in different industries for over 14 years. Expertise in sports betting, gambling, driving operational excellence and team development. Skilled in recruitment, training, people management, and cross-departmental coordination, ensuring seamless business operations. My versatile background spans industries like gaming, accounts management, sales, and regional key account handling, fostering a holistic perspective in business. Passionate about continual growth, I actively pursue interests in diverse industries like media, tourism, sports media, sport betting and BPO/BPM. Seeking new opportunities to leverage my expertise and contribute to success in dynamic environments.

Dragos Daniel Bunea's Current Company Details
WNS Global Services Romania

Wns Global Services Romania

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Senior Business Operations and Insurance Specialist Partner
Bucharest, RO
Employees:
241
Dragos Daniel Bunea Work Experience Details
  • Wns Global Services Romania
    Senior Business Operations And Insurance Specialist Partner
    Wns Global Services Romania
    Bucharest, Ro
  • Wns Global Services Romania
    Senior Business Operations Analyst- Insurance Specialist
    Wns Global Services Romania Oct 2024 - Present
    Remote
    -Communicating with the client, sales offices, senior stakeholders or other external parties in relation to processed activities and solving issues;-Developing good client relationships and good relations with the stakeholders;-Client support on collection issues, process mapping, process and review account adjustments, resolve client discrepancies.-Enlist the efforts of sales and senior management when necessary to accelerate process KPI, SLA's-Being a strategic partner to our clients for delivering a full range of basic to complex business processes.
  • Gbvision
    Sports Commentator
    Gbvision Dec 2023 - Present
    Remote
    -Live commentary of football matches from the biggest international competitions: Premier League, La Liga, UEFA Champions League, UEFA Europa League, UEFA Conference League, UEFA Nations League, FA Cup, Copa del Rey, Club World Cup.- Live commentary on over 40 football matches worldwide- Live commentary on football matches in domestic competitions (SuperLiga and Romanian Cup).
  • Inter Broker De Asigurare
    Licensed Associate Broker
    Inter Broker De Asigurare Dec 2023 - Present
    Bucharest, Romania
    -Carrying out necessary planning in order to implement operational changes-Understand the need for change and what is required for a complete insurance offering.-Promotional strategy and activities with the online & external marketing department-Seeking opportunities to improve the way the business operates-Attend training, conferences and events for knowledge and skills improvement. -Keep up with trends and changes in the industry
  • H. Abroad
    Remote Freelance International Recruiter
    H. Abroad Feb 2024 - Oct 2024
    Bucharest, Romania
    Source and Recruit: Collaborate with different employers to source and recruit blue-collar workers for Dutch/Belgium/Luxemburg employers and also recruiting people from the local labor market in Romania willing to relocate and to start work specifically in Germany in some of the most prominent logistics companies.Candidate Matching: Use my expertise to identify suitable candidates and match them with job openings.Network Building: Build and maintain a network of potential candidates through various channels.Interviews and Assessments: Conduct interviews and assessments to evaluate candidate qualifications.End-to-End Process Management: Manage the recruitment process from sourcing to placement.Candidate Experience: Provide exceptional candidate experiences by guiding them through the onboarding process.Industry Insight: Stay updated with industry trends and market developments.Target Achievement: Meet recruitment targets and deadline
  • Kambi
    Senior Team Manager
    Kambi Aug 2016 - Nov 2023
    Bucharest, Romania
    As a Senior Team Manager in the Bucharest office: -I'm handling the day by day activity's of the sportsbook team.-Weekly staff checking's involving feedback, procedures implementation , weekly trading updates , training updates and implementation with the sportsbook team's. The number of team members per team may vary between 8 and 25 members.- North American Sports and European sports training and trading implementation ( assisting and supporting the experts team with the training and trading for all Bucharest Live Traders)- Active recruitment and hiring for all the team’s ( Actively managing recruitment campaigns creating and posting the job description on relevant sites, phone screening and interviews with potential new employees, employment tests and background check ) Overseeing the boarding and testing the new employees in the probation period.- Active connection between the Live Trading team and Line Management, HR, Head of Live Department, Office Manager and other relevant departments.- Creating, managing and posting the weekly schedule ( ROTA ) for all Bucharest office trading force ( Pre-match traders, Live traders and Experts)- Planning all new training's in the Bucharest office with the Experts team for all new and old live traders. Managing and planning big tournaments, events all year round to have maximum efficiency and flexibility. - Also a Escalation Quality Assurance (QA/EQA) activity in the Bucharest office, connecting daily with all the live trading team’s regarding any type of issue related to live trading ( 3rd party providers, tools, special in play situations)
  • Kambi
    Bookmaker/Odds Compiler
    Kambi Jan 2016 - Aug 2016
    Offering high quality odds to existing Kambi clients for different sport's ( Football Tennis Basketball Volleyball MLB NFL NBA Handball )
  • Stanleybet Group
    Client Success Specialist
    Stanleybet Group Sep 2014 - Dec 2015
    Bucuresti
    Bet Adviser and Back Office Assistant for agencies in England, Italy, Romania, Spain and Portugal Advising Stanleybet shops and clients on the active betting offer for different sports and offering resolutions for a different number of issues related to this activity ( odds ,tickets , account activation , payment resolution)
  • Genpact
    Accounts Payable
    Genpact Dec 2013 - Sep 2014
    Daily /weekly/monthly recording, accounting,reporting and management of company activity's with their clients such as : product invoicing , primary accounting, ordering ,offers and acquisition
  • Power Broker Insurance
    Insurance Broker
    Power Broker Insurance Sep 2008 - Jan 2014
    Brăila, România
    -Understand the need for change and what is required for a completeinsurance offering.-Seeking opportunities to improve the way the business operates-Attend training, conferences and events for knowledge and skillsimprovement.-Keep up with trends and changes in the industry
  • Sc Erea Gard Services S.R.L, Bucharest
    Regional Key Account Manager
    Sc Erea Gard Services S.R.L, Bucharest Mar 2011 - Dec 2013
    Bucharest, Romania
    Developing the activity of the company in the allocated area with strong sales activity's widening the client portfolio and concluding collaborative contracts. Retail customers in the region but also local distributors. Sales of PVC products, sandwich panels, solar panels.Managing a team of 8 Sales Managers in the allocated area.
  • Piccolino Jucarii S.R.L.
    Key Account Manager
    Piccolino Jucarii S.R.L. Jul 2010 - Feb 2011
    Bucharest, Bucharest, Romania
    Collaboration with all stores (Auchan, Carrefour, Cora, Real) in the allocated area(Moldova, Muntenia, Dobrogea) of all activities in the store (orders, negotiations, special activities, promotions).Manage a team of 12 sales agents. This involved supervision, coordination and close collaboration on different KPIs.The activity also requires a close collaboration with representatives from the stores in the areaallocated.
  • Teraplast Sa
    Assistant Manager / Invoicer
    Teraplast Sa May 2008 - Jun 2010
    Galati County, Romania
    Daily responsibilities and activities were - daily invoicing of products- periodic collection of receivables from the market (receipts, checks) -primary accounting-daily coordination of warehouse activities -routing for driversManaging a staff of 10 colleagues : drivers , warehouse workers
  • Tnuva
    Merchandiser / Backup Agent / Sales Agent
    Tnuva Jul 2006 - Apr 2008
    Constantza County, Romania
    Merchandiser -Product Arrangement on reporting stock Backup Agent / Sales Agent -sales ,performing orders , product promotions
  • Sc. Mao Lin Srl
    Waiter / Chief Hall
    Sc. Mao Lin Srl Aug 2004 - Jul 2006
    Constantza County, Romania
    Waiter and after 6 months Chief Hall for a Chinese Restaurant

Dragos Daniel Bunea Education Details

  • Hyperion University Of Bucharest
    Hyperion University Of Bucharest
    Business/Commerce, General
  • Isf Institutul De Studii Financiare
    Isf Institutul De Studii Financiare
    Insurance

Frequently Asked Questions about Dragos Daniel Bunea

What company does Dragos Daniel Bunea work for?

Dragos Daniel Bunea works for Wns Global Services Romania

What is Dragos Daniel Bunea's role at the current company?

Dragos Daniel Bunea's current role is Senior Business Operations and Insurance Specialist Partner.

What schools did Dragos Daniel Bunea attend?

Dragos Daniel Bunea attended Hyperion University Of Bucharest, Isf Institutul De Studii Financiare.

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