▪ Managed and facilitated completion of scheduled maintenance on assets to ensure continued equipment functionality and minimize unexpected downtime▪ Established a spot check program to ensure accuracy and completeness of work orders▪ Created a master spreadsheet of actively open work orders to increase visibility and aid in prioritization▪ Implemented filing system for easy access to invoices for review▪ Ensured all assets were properly labeled for ease of identification▪… Show more ▪ Managed and facilitated completion of scheduled maintenance on assets to ensure continued equipment functionality and minimize unexpected downtime▪ Established a spot check program to ensure accuracy and completeness of work orders▪ Created a master spreadsheet of actively open work orders to increase visibility and aid in prioritization▪ Implemented filing system for easy access to invoices for review▪ Ensured all assets were properly labeled for ease of identification▪ Established weekly walkthrough program with team leads for increased visibility of work in progress▪ Facilitated tagging and labeling all assets with outstanding work to increase awareness▪ Delegated open work orders daily to reduce delays in completion▪ Generated purchase orders for all outside vendor work to facilitate timely payment by finance▪ Communicated information on open work items to assist in scheduling of down time on lines▪ Contributed to special projects with Senior Leadership as assigned▪ Delivered and organized data for end-of-life asset report and provided input on ideal first replacements▪ Collaborated with the Facilities Manager on vendor communication and other projects▪ Provided status updates for open work orders and process improvements at weekly meetings with Senior Leadership▪ Established as SME on Megamation and facilitated training to other teams▪ Spearheaded self training on new programs to expand abilities and working knowledge of internal systems▪ Ensured that new and existing documents are effective for all teams▪ Offered creative and innovative suggestions for continuous improvements to existing processes▪ Filled in for Parts Room staff as needed▪ Accurately and timely received and distributed parts and packages▪ Responsible for ordering PPE, cleaning, and office supplies for multiple teams▪ Coordinated meals for working scheduled and non-scheduled events Show less

 Scan/categorize and distribute incoming documents across the companies 4 offices; including but not limited to client invoices, vendor payments and official communication from outside agencies Process invoices upon request of company ownsership including rent and other miscellaneous vendors Manage, maintain and grow bookkeeping client business while optimizing existing administrative processes Schedule and manage virtual and in-person appointments for up to 10 tax… Show more  Scan/categorize and distribute incoming documents across the companies 4 offices; including but not limited to client invoices, vendor payments and official communication from outside agencies Process invoices upon request of company ownsership including rent and other miscellaneous vendors Manage, maintain and grow bookkeeping client business while optimizing existing administrative processes Schedule and manage virtual and in-person appointments for up to 10 tax professionals Data entry of various client tax documents to assist the tax professionals  Ensure tax returns are prepared, signed, paid for and filed on time Perform quality checks to ensure all aspects of tax return are correct before filing with respective agencies Provide excellent customer service via in person, video conferencing, email and phone Show less

 Coordinated supplier management and sample inventory control across multiple product lines Facilitated and tracked customer returns to vendors Managed and tracked new and existing opportunities, client/vendor visits, and sales for all customers Prepared and entered customer orders in vendor systems Learned about, cataloged and presented newly released products to customers Developed a successful relationship selling technique through exemplary customer service levels… Show more  Coordinated supplier management and sample inventory control across multiple product lines Facilitated and tracked customer returns to vendors Managed and tracked new and existing opportunities, client/vendor visits, and sales for all customers Prepared and entered customer orders in vendor systems Learned about, cataloged and presented newly released products to customers Developed a successful relationship selling technique through exemplary customer service levels which led to expanded referral business, while managing customer accounts and fostering positive customer relationships Show less

 Managed all aspects of onsite staffing program Gathered, compiled and submitted payroll for all on-site staff Partnered with onsite client managers to forecast business needs and strengthen the strategic partnership Mentored Adecco associates ensuring client expectations are consistently met and exceeded Communicated with management to analyze program strategies ensuring financial goals for the program met or exceeded expectations, including monthly review of P&L statements

 Provided fast and efficient customer-focused service through group training and individual coaching  Developed and wrote class plans/curriculum, including monthly belt promotions and student recognition

-Oversaw all aspects, including budget and payroll of program with revenues totaling $1.3M per year-As camp manager, exceeded all-time high revenue and enrollment records-Planned, coordinated, and oversaw all department programs, including special events (averaging 75 birthday parties per month), sports classes, and private/semi-private lessons-Developed and maintained strong positive relationships with current and past participants -Managed all aspects of performance for up to… Show more -Oversaw all aspects, including budget and payroll of program with revenues totaling $1.3M per year-As camp manager, exceeded all-time high revenue and enrollment records-Planned, coordinated, and oversaw all department programs, including special events (averaging 75 birthday parties per month), sports classes, and private/semi-private lessons-Developed and maintained strong positive relationships with current and past participants -Managed all aspects of performance for up to 70 part-time employees and 2 full-time managers-Recruited, hired and trained all part-time and full-time staff for kids department-Mentored employees to develop their skills in providing stellar customer service-Managed employee development through reviews and Individual Development Plans-Working with upper management, strategized and developed new and innovative programming-Streamlined and condensed programs to improve efficiency of operations-Successfully executed monthly operating plan objectives through department mailings and call lists-Marketed program by strategically distributing promotional materials-Promoted the clubs through strong partnerships with community businesses Show less

-Grew Events Program to total $350,000 revenue per year-Supervised scheduling and staffing for all parties and special events-Coordinated staff schedules to effectively respond to program requirements-Initiated partnerships with local vendors to provide a higher level of customer service -Developed customer referral program to gain new participants -Exceeded sales quotas for numerous consecutive months