Bungas Hillary Octaviani Email and Phone Number
Customer relationship management | Customer care | Maritime Alumnus in Aquatic Resources ManagementEducation: Graduated in Fisheries and Marine Science with a focus on Aquatic Resources Management from IPB University, bringing extensive knowledge of marine ecosystems and sustainable practices.Key Skills:- Effective Communication: Proficient in clearly and persuasively conveying ideas, building strong relationships with diverse stakeholders.- Objective Assessment: Skilled in impartial evaluation and decision-making, ensuring decisions are based on unbiased analysis.- Critical Thinking: Adept at strategic problem-solving, with a strong ability to analyze complex issues and develop innovative solutions.- Adaptive Problem Solving: Excel in dynamic environments, applying creativity and adaptability to address and overcome challenges.Professional Proficiency:- Microsoft Office : Experienced in using Microsoft Office applications to enhance administrative efficiency and productivity.- Back Office Systems and CRM: Competent in utilizing back-office systems and CRM applications, including OMNIX.Career Aspirations: Actively seeking roles in Administration and Customer Service to apply my expertise in Aquatic Resources Management for improving operational efficiency and delivering high-quality customer service.Let’s Connect: Interested in exploring opportunities where my skills and dedication can drive success and contribute to organizational growth.
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Customer CareBni SekuritasBogor, West Java, Id
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Customer CareBni Sekuritas Jun 2023 - PresentIndonesia• Respond to customer inquiries via phone, email, or other communication channels in a timely and professional manner.• Provide information about BNI Sekuritas's security services, including features, pricing, and availability.• Assist customers in understanding and selecting the appropriate security solutions based on their specific needs.• Handle customer complaints, troubleshoot issues, and provide appropriate solutions or escalate complex cases to the relevant department.• Maintain accurate and up-to-date customer records by documenting all interactions and transactions in the company's database.• Collaborate with other teams within the company to ensure effective coordination and resolution of customer issues.• Stay updated on product knowledge, company policies, and industry trends to provide accurate and relevant information to customers.• Meet individual and team performance targets, including call handling metrics and customer satisfaction ratings -
Private TutorShining Stars Aug 2021 - Apr 2023Bogor, West Java, Indonesia• Assess students' current math abilities through assessments and discussions to identify their strengths and weaknesses.• Create personalized lesson plans tailored to each student's needs, and their schedule• Teach fundamental math concepts, such as numbers, operations, fractions, geometry, measurement, and problem-solving techniques.• Use a variety of instructional methods, including visual, online resources, and games, to make learning enjoyable and effective.• Provide clear explanations of math concepts, demonstrate problem-solving strategies, and offer step-by-step guidance to help students understand and apply mathematical principles.• Offer regular practice exercises and assignments to reinforce learning and monitor students' progress.• Identify and address any misconceptions or gaps in students' understanding promptly.• Adapt teaching strategies to accommodate individual student learning needs and pace.• Motivate and encourage students to develop a positive attitude towards math and enhance their self-confidence.• Communicate with parents or guardians to provide updates on students' progress, strengths, and areas for improvement.• Stay up-to-date with current teaching methodologies, curriculum changes, and educational resources relevant to elementary school math.• Keep accurate records of tutoring sessions, including attendance and lesson plans. -
Marketing AdministrationKukche Languages Oct 2022 - Nov 2022Bogor, West Java, Indonesia• Collaborate with the Owner's Personal Assistant to manage marketing administration tasks effectively.• Perform weekly analysis of Instagram content, assessing engagement metrics and identifying areas for improvement.• Coordinate the scheduling and posting of Instagram content, ensuring consistency and adherence to the marketing strategy.• Create and post engaging reels and TikTok content to increase brand visibility and engagement.• Assist in sales canvassing efforts targeted towards schools, aiming to promote and market our products/services effectively.• Conduct research to identify potential targets for marketing initiatives, such as schools or other relevant entities.• Support in the development of marketing materials, including copywriting for social media posts and other promotional materials..• Stay updated on industry trends, competitors, and best practices to ensure effective marketing efforts.• Maintain professionalism and confidentiality in all aspects of the role.
Bungas Hillary Octaviani Education Details
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Frequently Asked Questions about Bungas Hillary Octaviani
What company does Bungas Hillary Octaviani work for?
Bungas Hillary Octaviani works for Bni Sekuritas
What is Bungas Hillary Octaviani's role at the current company?
Bungas Hillary Octaviani's current role is Customer Care.
What schools did Bungas Hillary Octaviani attend?
Bungas Hillary Octaviani attended Ipb University.
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