Burak A. is a Card and Banking Specialist at Papara. He is proficient in English.
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Card And Banking SpecialistPaparaIstanbul, Turkey -
Card And Banking Support SpecialistPapara Aug 2024 - Presentİstanbul, Türkiye-Management of prepaid cards and tracking of card expenses.-Management of clearing and authorization processes.-Conducting the disputed transactions (chargeback) process.-Organization of distribution of cards and documents by courier.-Carrying out FAST, EFT and money transfer transactions.-Management of ATM card and cardless deposit, withdrawal and transfer transactions.-Supporting customer contract tracking and onboarding processes.-Carrying out domestic and… Show more -Management of prepaid cards and tracking of card expenses.-Management of clearing and authorization processes.-Conducting the disputed transactions (chargeback) process.-Organization of distribution of cards and documents by courier.-Carrying out FAST, EFT and money transfer transactions.-Management of ATM card and cardless deposit, withdrawal and transfer transactions.-Supporting customer contract tracking and onboarding processes.-Carrying out domestic and international money transfers.-Protecting and improving customer experience at the highest level.-Carrying out projects through teamwork and ensuring team harmony.-Contributing to the achievement of performance targets by working with numerical targets Show less -
Digital And Devices AssociateAmazon May 2024 - Aug 2024İstanbul, Türkiye-Digital and Device Associate for Prime Video and Prime Gaming -
Concession Abuse PreventionAmazon Feb 2024 - May 2024İstanbul, Türkiye-Preventing abuse and protecting Amazon from suspicious situations-Tracking lost products and providing compensation -
ExpeditorIcona Resorts Jun 2023 - Oct 2023New Jersey, Amerika Birleşik Devletleri- Include tracking an order, handling delivery delays, coordinating with the warehouse manager, and ensuring all orders are shipped.- Facilitating flow of materials between various departments and parties.- Ensuring orders are being prepared with the correct priority- Ensuring the efficient flow of orders from the waiters to the kitchen- Transfer important information between the kitchen and the wait staff (e.g. when a customer has a particular request -
Customer AssociateZara Sep 2022 - Apr 2023İstanbul, TürkiyeZara Türkiye 1st in iPod Leaderboard Zara Stores 3rd in Sales MarchZara Stores 3rd in Sales AprilI helped Zara Akbatı Mall store rank 1st in Turkey for the first time in the history of the store.- Provided exceptional customer service, assisting customers with product selection and offeringstyling advice.- Addressed customer inquiries, concerns, and complaints in a professional and courteous manner.- Processed transactions accurately and efficiently, ensuring a… Show more Zara Türkiye 1st in iPod Leaderboard Zara Stores 3rd in Sales MarchZara Stores 3rd in Sales AprilI helped Zara Akbatı Mall store rank 1st in Turkey for the first time in the history of the store.- Provided exceptional customer service, assisting customers with product selection and offeringstyling advice.- Addressed customer inquiries, concerns, and complaints in a professional and courteous manner.- Processed transactions accurately and efficiently, ensuring a seamless checkout experience.- Contributed to maintaining visually appealing store displays and assisting with inventory management. Show less -
Customer Associate (H&M Group)H&M Apr 2022 - Sep 2022İstanbul, Türkiye- Assisted customers as a Sales Advisor, providing personalized styling advice and creating awelcoming environment.- Operated the cash register, processed transactions, and ensured accurate handling of payments.- Collaborated with the team to maintain organized store displays and a positive store atmosphere. -
Customer Associate (H&M Group)Cos Oct 2021 - Mar 2022İstanbul, Türkiye- Offered customer service as a Sales Advisor, assisting customers with clothing choices andproviding product knowledge.- Handled customer inquiries, resolved issues, and maintained high customer satisfaction.- Participated in inventory management, restocked merchandise, and contributed to well-organized store displays. -
Chemistry Internİston Aş Sep 2017 - Aug 2018İstanbul, Türkiye
Burak A. Education Details
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Visual Communication Design
Frequently Asked Questions about Burak A.
What company does Burak A. work for?
Burak A. works for Papara
What is Burak A.'s role at the current company?
Burak A.'s current role is Card and Banking Specialist.
What schools did Burak A. attend?
Burak A. attended İstanbul Arel Üniversitesi, İstanbul Topkapı Üniversitesi.
Who are Burak A.'s colleagues?
Burak A.'s colleagues are Burhan Arslan, Hossein Panahzadeh, Burak Erdem, Onur Özkanca, Alptekin Turan, Furkan Aygül, Arzu Tepe.
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