Burak Beceren Email & Phone Number

Istanbul, Turkey

Türkiye

AXESS (Austria) is a global provider of innovative ticketing and access solutions, focused on e- commerce and enhancing customer experience.Main Responsibilities:• Successfully established and managed the companies as subsidiaries in Türkiye,Azerbaijan, and Georgia, navigating through complex legal and accounting requirements.• Led the team-building efforts, hiring skilled professionals, and providing effectivemanagement for smooth operations.• Assumed full P&L responsibility, reporting directly to the executive team.• Orchestrated the entire process cycle, from sales to customer support, includingcontractual negotiations, product import/export, and ensuring exceptional service delivery with the local team.Achievements:• Developed a highly effective go-to-market strategy in a fiercely competitive niche productrange.• Designed enticing trade-in programs to entice customers, resulting in a successful transition of 15 ski resorts to our solutions.• Introduced innovative re-usable tickets with online sales, significantly enhancingcustomer satisfaction.• Customers that adopted our system witnessed a substantial revenue surge, achievingimpressive growth ranging between 25% to 300%.

Türkiye

Axess and Designa are part of the same group of companies. As part of my role as the managing country director of Axess AG, our office would be one of the first offices to merge 2 companies under the same subsidiary management. We are responsible for the whole pipeline from sales to support of Designa in Turkey & Azerbaijan. DESIGNA is one of the world's leading manufacturers of sophisticated software-controlled car park management systems. We have over 6,000 systems installed worldwide today, with another two being added to this number daily. Our expertise ranges from the simple hotel garage to the larger more complex project in which thousands of parking spaces are administered or networked across a city. Our clients are airports, hospitals, shopping centres, construction companies, public & private authorities, and the many management companies that operate facilities utilizing our integrated solutions. DESIGNA is headquartered in Kiel, Germany.Today DESIGNA's products are known from Dubai to Singapore and from Warsaw to Cape Town for being state of the art in terms of reliability, efficiency and user friendliness. With over 500 employees we are represented in more than 60 countries with sales and service branches and subsidiaries in Chicago, Paris, London, Milan, Budapest, Delhi and Vienna.

Bursa, Turkey

At Uludag Ski Resort, our family-owned company, Beceren A.Ş., is one of the managing partners. I am responsible for overseeing Uludağ A.Ş.'s investments, sponsorships, and ticketing infrastructure. Additionally, I am in charge of managing the development of all social media platforms, mobile applications, and website improvements.

Bursa, Turkey

As a shareholder and board member of the company, I oversee investments for below operations.Beceren Cafe in Uludağ Ski Resort, TurkeyBeceren Hotel in Uludağ Ski Resort, TurkeyBeceren Teleski in Uludağ Ski Resort, TurkeyStarbucks Coffee in Uludağ Ski Resort, TurkeyEvent Chef by Beceren - Botanical Garden, Bursa, TurkeyBur-Cu Bisiklet Evi - Botanical Garden, Bursa, Turkey

Www.Kastanya.Com

Established in September 2015, Kastanya has diligently nurtured the ideas that originated in 2012. We bring handcrafted, labor-intensive products, as well as personal and gift items, right to your doorstep. As we do so, we prioritize providing you with a secure shopping environment as part of our infrastructure.

Bursa, Turkey

Peakode is a mobile software solutions company that specializes in designing and developing iOS and Android applications. We’ve prioritized providing efficient solutions and valuable insights on user experience.• Team Management: Co-led and managed a team of 10 developers in a collaborative and innovative work environment, working closely with the other two co-founders.• Project Management: Oversaw end-to-end execution of multiple iOS and Android application development projects, ensuring on-time delivery and adherence to high- quality standards.• Sales Management: Spearheaded sales initiatives, proactively identifying and engaging potential clients, and nurturing long-term business relationships.• Project Delivery: Ensured the seamless implementation and delivery of mobile applications, consistently meeting client requirements and surpassing expectations.• Financial Responsibility: As the financing co-founder, assumed full P&L responsibility,ensuring project financial viability and maintaining profitability.

SAP CRM and BCM Consulting mainly to UAE region

Milan, Lombardy, Italy

• Worked in multiple office locations, including Reading (UK) for Consumer Goods & Products, Milano (IT) for the Customer Innovation Center, and Istanbul (TR) for Communications & High Tech Consulting.• Managed projects in various countries, including Türkiye, Italy, Switzerland, UK, USA, Colombia, Mexico, France, Denmark, Finland, South Africa, and others, collaborating with leading global brands in the consumer products industry.• Specialized in SAP CRM, focusing on Interaction Center Sales and Service capabilities.• Successfully delivered a diverse range of projects, including Customer Service Centers, Telesales Business Models, Employee Shared Service Desk Centers, BCM ContactCenter Backends, and various other CRM functionalities.• Led a team of 9 consultants, fostering a cohesive and high-performing group.• Engaged with over 20 customers from diverse business backgrounds, handling full-cycleprojects from estimations to configuration.• Involved in multiple stages of project development, including AS-IS and TO-BE modelings,requirement gatherings, resourcing, change management, planning, functional designs,testing, and asset development for reusable solutions.• Conducted comprehensive CRM training sessions for various audiences, includinghigher-ranking individuals within the organization.• Developed and presented engaging live use-case scenarios to enhance participants'understanding and application of CRM functionalities.

Istanbul, Turkey

In the R&D Department, I worked on creating packaging specifications in collaboration with suppliers. For an internal project, I was assigned as the sole resource responsible for managing all communications with suppliers. Additionally, I oversaw the quality assurance of the product packaging and documentation, ensuring compliance with standards and requirements.

Bursa, Turkey

During my internship at Durma Laser factory, I supported CAD/CAM design and drawing activities. I also conducted inspections of the manufacturing processes, taking notes for potential areas of improvement. Additionally, I had the opportunity to design a template for a souvenir to be cut by Durma Laser machines at an international fair in Germany. These souvenirs featured a cut-out design of Istanbul City View on steel metal, which when joined together, functioned as a pencil case. These unique souvenirs were distributed at the fair.

Bachelor'S Degree, Mechanical Engineering

Activities and Societies: - Ski Team Captain of University Trained the members of the ski team for racing and represented our university.

Master Of Business Administration, Mba

While I was working in Accenture UK office, I was also studying remotely for my Master of Business in Işık University. I have been.

Education record

Activities and Societies: - School Orchestra Maestro - School Skiing Team Captain (1999 - 2004)