Burak Sarimuratoğlu Email & Phone Number

Istanbul, Turkey

- Managing the asset inventory and tracking of corporate end-user IT equipment (desktop and laptop PCs, dock stations, monitors, IP phones, mobile phones, printers, etc.) through the service desk application.- Providing end-user support for application and hardware issues related to the IT inventory. Managing request management processes.- Performing patch management for desktop and laptop PCs (operating system updates.- Managing antivirus and DLP (Data Loss Prevention) agents through centralized administration application.- Tracking maintenance and repair activities for printers within the company.- Managing Application Access Authorization in corporate applications used within the company (such as Pare, Verasis, etc.).- Managing the activation, deactivation, tariff, and package management of existing voice lines.- Performing Help Desk reporting activities.

İstanbul, Türkiye

Support was provided to institutional staff.

Beykoz, İstanbul, Türkiye

Corporate Applications and Software SupportProviding second-level technical support for applications used within the university and hospital, managing the processes of application customization and dissemination, monitoring projects, delivering user training to clients, and preparing documentation for developed features along with providing first-level training.

İstanbul, Türkiye

Under the Access Network planning, examinations were conducted on the antenna and tower infrastructure, cabinets and network products, CDMA, fiber optics, and cables. Training sessions were also received related to the TCP/IP model.

İstanbul, Türkiye

In the Network Laboratory department, work has been conducted in various areas including the recognition of laboratory equipment, line connections, basic call tests, backup procedures, GWC (Gateway Controller), and many others.

Lisans, Electrical And Electronics Engineering

Ön Lisans, Knowledge Management

Lise, Fen Bilimleri, 79.28