Makes dreams come true

To carry out the functions related to marketing and sales, purchasing and pricing, operation and documentation, overseas agency network together with the team, To make projections about target markets and regions, to follow the sector and competitors and to create strategies on price and sales conditions, To prepare offers in line with customer needs in order to realize sales and profit targets related to existing services, To organize and manage all activities in order to ensure that the services are carried out on time and correctly, and to take the necessary measures to reach the foreseen targets by evaluating the results,

Making projections about the target market and regions, following the sector and competitors. Organize and manage all activities in order to ensure that the services are performed on time and correctly, and to take the necessary measures to reach the foreseen targets by evaluating the results. To ensure coordination with the relevant units for the handling and resolution of complaints in order to increase customer satisfaction, follow up on the results, and allocate resources for corrective and preventive actions. In order to keep the customer risk at a minimum level and to ensure that the collection is made, ensure that the necessary documents are prepared in a complete and timely manner, and follow the risk. Preparing the department budget, submitting it for approval, and reporting to the senior management about all business processes. To be in contact with the departments, institutions, and suppliers we work with and to ensure the necessary coordination. To share the necessary information in a timely manner and to coordinate with all other departments that support and supervise the operation process. Ensure that the records related to the services performed at the Air Cargo Department are kept as electronic or paper copies in accordance with the regulations, procedures, and legal obligations. To determine the targets of the personnel, to monitor and evaluate their performance and to guide and motivate them by providing regular feedback in order to ensure the effective and productive work of the subordinates. With the understanding of continuous improvement, to plan, implement, control and take precautions regarding the negative situations detected in the activities carried out during his/her duty. Ensuring that periodic reports are prepared on time and submitted to the relevant units.

-Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local, regional, international or global systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. -Manage internal and external customer relationships to maximize revenue opportunities and achieve SpS strategic goals. Support existing and prospective customers. Maximize revenue opportunities and delivering creative solutions. Ensuring timely and effective communication within the time periods determined by internal customers such as warehouse personnel and international warehouses, Contacting external customers, including solving all questions on time to ensure that all customer needs are identified and met.-Uses appropriate communication methods to understand and share information with customers, team members and other departments. Supports team members and other departments during sales processes. -Validates or completes accurate and timely reporting. Supports/researches relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained. -Ensures ongoing compliance with defined Company processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise. -Works closely with team and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required.

-Data input for all transfers done by sales which are received from region, and coordinating special transports in collaboration with operation teams,-Complete and timely provision of export loading instructions and safety forms from customers; and on time delivery of related documents to operations,-To convey the reservation information of the exit goods to Operations on time,-Preparation of sales support and visual materials needed by domestic sales, preparing daily output reports related with sales activities, -Regular update commercial airline price lists, flight tariffs, timelines, aircraft types,-Maintain data accuracy on air cargo activities within systems and documentation.

2008 Summer Season Windsurf Instructor Trainee2009 Summer Season Windsurf and Canoe Instructor2010 Summer Season Windsurf, Catamaran and Canoe Instructor2013 Summer Season Windsurf, Catamaran and Canoe Instructor2014 Summer Season Chief of Sailing School2015 Summer Season Chief of Sailing School