Burcu Yağmur Çelik Email & Phone Number

İstanbul, Türkiye

As a Sales Representative at Inditex, I have had the privilege of working within a renowned fashion retail company, serving as a key contributor to the sales team. Throughout my one year and one month tenure, I have consistently demonstrated a strong commitment to delivering exceptional customer service and achieving sales targets.Key Responsibilities:Engage with customers in a professional and courteous manner, providing personalized assistance and guidance to meet their fashion needs.Utilize excellent business English skills to effectively communicate product information, promotions, and company policies to customers.Demonstrate exceptional problem-solving abilities by resolving customer inquiries, concerns, and complaints promptly and efficiently.Collaborate with team members to ensure a seamless shopping experience, including visual merchandising and maintaining store cleanliness.Utilize active listening skills to understand customer preferences and make appropriate product recommendations to drive sales.Skills Acquired:During my time as a Sales Representative, I have refined my proficiency in business English, allowing me to communicate confidently and effectively with both local and international customers. This skill has been pivotal in conveying product details accurately and establishing strong relationships with a diverse clientele.

İstanbul, Türkiye

As a clinical psychology intern at the clinic, I am actively engaged in various aspects of the field. I assist licensed psychologists in delivering mental health services. I observe clients, greet clients, and track their progress. It's a valuable opportunity for me to learn and contribute to clients' well-being while honing my clinical skills.

İstanbul, Türkiye

As a Social Work Intern at Kadıköy Municipality, I have gained invaluable experience in the field of social work, collaborating closely with a dedicated team of professionals. Over the span of nine months, I have actively contributed to various projects and initiatives aimed at addressing prevalent social issues within the community. Skills Acquired:During the course of my internship, I diligently developed my communication skills through consistent engagement with clients from various socioeconomic backgrounds. I honed my abilities to establish strong rapport, fostering an environment of trust where individuals could comfortably share their concerns. Additionally, I substantially enhanced my proficiency in producing meticulous and concise reports, providing accurate information to facilitate informed decision-making processes.My active participation in comprehensive social investigations deepened my understanding of the intricate dynamics surrounding prevalent social issues. It also equipped me with the necessary skills to approach these complexities with utmost empathy and cultural sensitivity. This immersive experience facilitated critical analysis of multifaceted situations and the proposal of effective interventions.I am profoundly grateful for the invaluable opportunity to collaborate with experienced professionals at Kadıköy Municipality, whose unwavering guidance and mentorship have been instrumental in shaping my professional growth and fueling my passion for social work. Looking ahead, I am enthusiastic about furthering my journey in the field, leveraging the skills I have acquired to effect positive change in the lives of individuals and communities.

İstanbul, Türkiye

As a Customer Service Representative at Pratik İletişim Çözümleri Bilişim Hizmetleri TİC LTD ŞTİ., I have had the privilege of working for a reputable information technology company, where I played a crucial role in delivering exceptional customer service. Over the course of two years and three months, I consistently demonstrated strong problem-solving skills, analytical abilities, and effective communication to ensure customer satisfaction.

Bachelor'S Degree, Social Work, 3.72

I am currently pursuing my Bachelor of Social Work degree at Maltepe University, a renowned institution known for its commitment.

Bachelor'S Degree, Psychology, 3.72

I am currently pursuing my Bachelor of Psychology degree at Maltepe University, a distinguished institution renowned for its commitment.