I have 4 years of experience in the Local IT Support department, as an IT Analyst, and 1 year ago, I started a new activity in the Automotive field, as a Junior Software Engineer. Throughout my career, I have developed skills such as: – Able to manage my time efficiently through careful planning and organization of work activities; – The ability to identify and solve problems effectively; – Excellent communication skills resulting in positive interpersonal relationships; - Respecting deadlines and achieving quality work; – Proven ability to make informed decisions based on valid information; – Ability to learn and apply new information quickly and accurately. In my most recent IT Support role at Vitesco Technologies, I was responsible for: - Incident Management; - Install OS; - General ticketing, patching and software installation; - Desktop/Laptop Virus Protection; - LAN and Network Printing, etc. . In the last year, as a Junior Software Engineer, among my main attributions are: - development of software products, according to requirements and specific methodology; - analyzing software specifications for assigned modules/components; - estimating the effort for the assigned modules/components;