Manages the Learning Resource Center (LRC) in support of the academic mission of the university. Ensures LRC functions properly and assists students, faculty and staff in its use. In conjunction with the University’s Information Literacy Program and the Library Office, actively supports information literacy efforts through instructional activities in and out of the classroom as well as through other coordinated promotional efforts. Directs work of the LRC staff, as appropriate. In conjunction with the Regional Career Development Officer, acts as campus representative in meeting students’ career development needs. In conjunction with the Regional IT Support Office, supports academic information technology needs and acts as the test administrator for the campus.

Managed portfolio of 300 accounts while implementing 90 new accounts per year.Trained customers on use of their personalized travel booking sites through WebEx conferences.Solved problems associated with travel program management such as software glitches and training gaps.Procured $30,000 of revenue for the company annually by selling upgrades to existing clients.Trained new co-workers on policies and procedures associated with the department.

-Implemented plans for special events -Prepared elements of campaign materials required for the successful implementation of events. -Provided staff support for volunteers -Coordinated elements of promotional activities to ensure the success of events and to enhance public awareness of The Leukemia & Lymphoma Society and its mission. -Prepared and coordinated campaign correspondence, financial records and statistical reports as needed. -Assisted in the development and implementation of other chapter activities. -Coordinated outreach programs to recruit volunteers-Traveled as team leader with volunteers to events, organizing logistics including travel, meals and lodging

Assisted librarians with circulation duties, shelved books, and maintained stacks.Directed students on use of microfiche machines and use of library technology.Answered directional queries.