Advancement into a leadership role to lead a team of highly skilled data engineers, analyst, and architects to develop reporting in Power BI while leveraging various Azure Data Services products. Responsible for Power BI Service platform administration which includes premium capacities and enterprise gateway management for the entire enterprise. In this role I was responsible for chairing the Power BI Governance and Steering Committee which included members from various departments across the enterprises including Information Systems, Healthcare Intelligence, Finance, Administration Technologies, and Clinical Informatics.

Joined Providence St. Joseph Health to bring alignment between Information Services and the Business Units to run IT as a business model. Responsible for overseeing the lifecycle for Technology Engineering and Operations (TEO) Service Lines bringing visibility and cost efficiency to service offerings. Worked directly with Service Line executive leadership and their managers and peers across the enterprise to assist them in achieving stated objectives and SLAs utilizing standard methods and tools for accomplishing their work in meeting caregiver expectations.

Joined XPO to manage and coordinate all activities of a Managed Service Provider IT Service Desk (off-shore) for North America. The role further expanded to transitioning business units and Global Service Desk with redundant ITSM Tools to ServiceNow. Currently in the process of consolidating multiple Service Desks to achieve a reduced Global IT Service Desk footprint throughout 14 business units in 32 countries. As a leader on the IT Infrastructure Services Team I strive to provided services at multiple levels of the organization globally to ensure value and customer satisfaction is achieved through continuous improvement processes.

Recruited to lead a team of on-site, off-shore, and on-shore resources to stabilize, transform, and migrate all Open System and Mainframe infrastructure to an FIS Global Facility. Work directly with all levels of FIS and Client Executives and Senior Management. In this role I provided leadership and management to resources which supported the clients Service Desk, Mainframe Operations & Support, Linux, Windows, Backup, Storage, Network, and off-shore Mainframe Support Teams.

Contracted to Bonneville Power Administration, US Department of Energy – Information Technology Recruited to develop a roadmap and implement operational, performance, and strategic metrics at all tiers within the Information Technology Organization.

Recruited to develop a roadmap, select and implement future technologies to meet aggressive strategic and tactical business initiatives.

Promoted to lead team of 40 in AL, OR, and AZ based on demonstrated abilities to align technology with strategic business objectives. Report directly to CIO, and work closely with business area leaders to ensure accurate requirements gathering and direct full lifecycle development process from inception through successful release. Build cohesive team to effectively address organizational needs. Direct support and development, and ensure 24/7/365 uptime for 700+ custom enterprise applications written in C#, C, Delphi, SQL, Perl, PHP, ASP, and Advance Revelations running on platforms including Unix, Linux, DOS, and Microsoft Servers. Direct support staff, developers, and analyst for JDA, Cognos, and Oracle Financials. Act as service delivery and program manager for key business initiatives, and serve on multiple Steering Committees guiding business critical projects. Guide 4 team leads to manage workflow, and lead 30 direct reports within Application Services, Quality Assurance, and Development. Manage $6.5M annual budget.

Promoted to lead financial team based on strong knowledge of financial software and processes. Worked closely with business leaders and development teams to create cost effective technology solutions addressing primary business needs. Led team of 19 in support of 200+ custom financial and reporting applications, and directed support operations for Kronos and Oracle Financial Development.

Researched sales and use tax laws and rate information for all 50 states, in addition to product exemptions, historical rates, and various authorities. Utilized Sabrix System in Rates, Authorities, Zones, Product Exemptions, Workbench, and other application areas. • Directed GIS system and automated 250+ processes using MapBasic and Visual Basic Scripting.

• Manage daily production standards on HP3000, HP9000, and Microsoft Environment.• Manage on-site and off-site system backups.• Lead other team members on projects and daily activities.• Analyze and resolve system problems.• Assist with Disaster Recovery Plans.• Provide technical support and desktop support for end users.• Project coordinator for Data Center Operations after hours.• Software experience with Amisys, Facets, Paybase, Tidal Scheduler, Remedy, ProComm Plus, HP Openview, and a wide array of other applications.• Operating System experience with all of Microsoft Products, MPE, HP/UX, and Sun Station.