Direct support for Cisco Enterprise Technology

Volunteer support for XPrize's premier Carbon Recapture team, providing global scientific and advanced technology to solve one of humanity's most serious issues. Acting Chief of Information Systems on the Computer Modeling & Information Technology Team. What this high-level team of Scientists and Engineers often tied to NASA is doing will resolve CO2 surplusses, provide Carbon sequestration, and output clean oxygen and fresh water.It's now not a matter of which technology is best; we need an All-of-the-Above, All-hands-on-Deck approach to solving this.

IBM is moving forward, and now we're all Kyndryls. Same positions, at the forefront of the best in Client experience.

IBM is making Kyndryl, and I'm in on the foundation during this transition to another great Enterprise.

Refreshing core Network design and management skills, including Python, and fundamental scripting. Yes, I've been isolating with quality Family-time, because I know you're going to want 100% of my professional time. I have the skills, you need to get the job done. Senior Career Professional, ready to hit the ground running.

Senior Systems Engineer - Volunteering as a Wiki Server Administrator for an Aerospace Non-Profit Organization, including Security as well as daily administration, and preventative maintenance.Still hanging in there, continuing my post-graduate education. Also maintaining technical proficiency by contracts until a salaried position becomes available (ask for specifics).

Children's Hospital of Seattle, WA Information Technology WiFi 1000 AP Upgrade. Senior Network, Storage, and Telecommunications Engineer, intensive upgrade in the active healthcare facility. Flew in, guided the technical teams without disrupting patient healthcare, laser focused on PPE and environmental contaminant control, and finally solved needs & requirements on time and under budget.

* Advise at Tier II & III, Level 2/3 Cisco R&S and Aruba technical design and support.* Provide analysis, traffic shaping, and product training to installation technical teams.* Providing customer facing HP Aruba WLAN Infrastructure Upgrade and Expansion roll out. * Infrastructure discovery, organization, and prep for Upgrade of all SLV WLAN AP’s and controllers.* Documentation Tracker of as-built AP/WLAN systems infrastructure review & analysis.* Manage and monitor 3k Guest common areas plus Suite AP replacement, and additional 4k new installation.

* Nationwide 230 Facility Network upgrade & VOIP rollout. Massive remote support and coordination.* Providing customer facing Cisco Unified Communications Infrastructure Rebuild and Rollout. * Infrastructure discovery, improvement, and upgrade of all UCCE (CUCM, Unity, IM & Presence, ETC.).* Documentation in Cisco Prime of as-built VOIP systems infrastructure review & analysis.* Telepresence and WebEx expansion and support for New England, Southern, and Western state clinics* Mobile Agent configuration and administration for corporate executives and travelling nurses.* Cisco survey Best-Practices to completion, by entire Enterprise, and by sites nationwide.* Analysis of VOIP Migration rollout, deployment procedures for Infrastructure Team.

* St. Joseph’s Healthcare, from Eureka to San Diego, and Santa Rosa & Napa hospitals, during the massive wildfire season.* Providing customer facing Cisco WLAN Infrastructure Rebuild and Rollout. * Infrastructure discovery, improvement, and Upgrade of all NCR WLAN AP’s and controllers.* Documentation in Cisco ACI & Prime of as-built AP/WLAN systems infrastructure review & analysis.* St. Joseph’s Orange (SCR) application of Cisco survey Best-Practices to completion.* Analysis of Meraki technology, to replace clinical WLAN infrastructure.* Provide advanced Wireless-VOIP integration best practices, both UCCE; Enterprise & UCCX; Express.* Set up Telepresence for staff remote Medical training.* Strategic planning for domain migration, R&S and WLAN upgrades.

* Louisville Metro Group, 5 county entire Police, Fire and government VOIP upgrade project.* Providing customer facing Cisco Unified Communications Systems Infrastructure Rebuild and Rollout. * Configuration and deployment of VOIP for all government facilities, including Police, and Fire.* Infrastructure discovery, improvement, and upgrade of all UCCE to 11.6 (CUCM, Unity, IM & Presence.* Total system refresh and detailed network systems review analysis.* Multiple site deployment, routing, trunk, CUBE, CVP, VGP, and UCS configurations, survey to upgrade and on site completions.* Strategic planning for domain migration, R&S and UCS upgrades, and contact center consolidation.* Provide accurate network switch, routing and Unified VOIP as-built documentation.

* Community Health Services core corporate Healthcare solution, massive nationwide roll-out from HQ.* Providing Cisco Unified Communications Systems Infrastructure Rebuild and Rollout (VOIP). * Extensive travel, 120 hospitals in 6 months, a dozen on-site, with others supported remotely from Nashville.* Multiple site survey, CUBE Dial-Peer VOIP configuration, and detailed network systems review analysis.* Strategic planning for domain migration, R&S and UC, ACI, and contact center consolidation.* Migrate elements of Avaya (Red), Nortel, Mitel, and ShoreTel into Cisco Unity Communications (VOIP).* Network design elements for Cisco and Juniper Layer-3 LAN/WAN.

* Providing Cisco Unified Communications Systems support, Call Manager management, CVP, ICM, and ACI. * Upgrade older versions and Express Call Manager to current UCCE 10.5 enterprise solution.* Direct on-site systems integration, and daily satellite facility troubleshooting.* Take live calls, and interface with AT&T, Frontier, and other provider for T1-DS3 PRI circuit solutions.* Strategic planning & documentation for domain migration, contact center consolidation & upgrade.* Provide accurate network switch, routing and Unified VOIP documentation.* Extensive travel in support of L3-7 Routing Core replacement (NXOS), and L2 switch upgrades.

* Providing Cisco Unified Communications support, UCS, CUCM 7, 9 & 10.5, both UCCE & UCCX, and Presence as well as CUCM 8.1.1 integration consulting (upgrade to the above), including Support oversight.* Support live troubleshooting calls and made inroads on significant HEAT Ticket load reduction. * Monitored on site systems integration, and implementation at multiple remote client satellite facilities.* Strategic planning for acquisition consolidation, and integration of Avaya Aura (AACC v7) to UCS.* Provide accurate network switch, routing and Unified VOIP Visio and CAD documentation.

Network, Cisco UCCX VOIP support and documentation. Telecommunications Consolidation Project.

Managing daily telecommunications issue over a Cisco Unified CCX (Express) enterprise. Working in a very professional organization. • Providing Cisco Unified Communications support, CUCM, CIMP, UCCX, AQM, WFO, 9.1(2), including maintenance, troubleshooting, and upgrades. Advanced Cisco Unity systems integration and Quality of Service.• Upgrade and support Variphy server, build Reports for various Project and Team Quality Assurance.• Advise on VM configuration for desktop services related to telecommunications best practices.• Consult and advise on core system upgrades, multi-Campus oversight, and allowance for growth in both VOIP and WiFi BYOD integration.Also daily troubleshooting, Moves, Adds and Changes.

Working for TekSystems on contract for the ABR, resolving persistent network outages, and creating a documented, updated, uniform deployment of Cisco network systems. Worked intensely to revolve VOIP QoS issues, and double the fiber connectivity within the organization.Also made intense and deep studies of IPitomy VOIP, and Meru wireless systems, integrating them seamlessly into the existing Cisco network.

* Supported System Volume Controller product SAN, SVC, V7000 and V7k Unified product lines at Tier II level in direct client contact capacity.* Administered Tivoli Management for Transactions, and Asset controls; TAM, TEM, TFIM, and SPC.* Supported Wintel 2003 to 2008 & 2010 NTFS migration, including Message Block management.* Diagnosed SAN issues over a wide variety of platforms, using Cisco LAN/WAN/Wireless network configurations, including RAID 5/10, Win2k3/8, and RH Linux Enterprise, as well as data restoration.* Technologies used included Cisco Nexus (2k, &5k), Brocade, and some Juniper Administration.* Certify customer Information Assurance requirements, identify product gaps, report defects and coordinate with Tier III Engineers to resolve those in a timely manner. Provide upgrades to resolve client issues, and test.* Windows PowerShell, and Linux Shell Scripting as well as VB, PHP, Perl, Ruby, and Rational Rose DEV.

Supporting the finest Information Technology 3D tool available; iTRACS Converged asset tracking and management applications. Direct support for customers including engineering for 3 of the worlds largest enterprise Data Centers, Global 500/Fortune 500 organizations.

* I supported the Carondolet SW regional AZ mid-tier Data Center serving all regional medical. * Coordinate Server based Application delivery, and Backups with IP Architecture, and Switch optimization.* Instrumental troubleshooting, repairing, maintenance, and preparation for an upgrade to the primary Windows Intel & MS Exchange Servers, Data Center server farm & SAN (Hitachi & VMWare), as well as multi-device Citrix NetScaler virtual desktop deployment & integration. * Prioritize Executive level technical solutions marketing both for independent WIntel, and Hospital Tech Teams.* On-call troubleshooting availability 24x7, including Tier II & III LAN, VLAN, DHCP & DNS configuration support, and VOIP integration. Developed concise reporting tools to provide metrics for process flow.* Leverage existing Cisco Routing & Switching, and Call Management system products technology assets ensuring highest interoperability. Unity services included ATAPI, CTI, VCP, and Call Manager 8.5.* Prepare proposals and implement plans for enhanced network upgrade using LAN/WAN infrastructure; fiber (BFoE), copper, MPLS, Routing Tables, T-1, DS3 & OC3. Related Cisco Nexus Router, and Catalyst Switches.

Manager of Information Systems and Telecommunications. Both directly as the designer for RDI Contact Centers (VOIP), and as an on-call Contractor in support of their personnel and data networks.

Senior Engineering Team member - Systems integration, and physical support for the MDRS & FMARS Mars Simulation sites. Including direct support for various NASA sponsored projects, and all of them in bleeding-edge state of the art technologies. Real time and planetary-distance lag-time support. Much automation, including robotic, waldo, or AI subsystems. Multiple flavors of Unix, Linux, and non-standard or proprietary OS.

Multiple Contact Center Information Systems administrative support, as well as the design and implementation of new Data Center. Desktop and VOIP management for thousands of Customer Service Representatives. Server configuration, installation, and maintenance. Extensive Cisco management, from T1 to DS3 LAN/WAN.

Administrator, troubleshooter, installer, support specialist

Senior Tier II Engineer for the National Bureau of Alcohol Tobacco and Firearms Support Center. Tech City, Washington District of Columbia.

Support for Classified facilities associated with the Naval Research Laboratories, White House Communications Agency (WACO) including IT, Telecommunications, and secure streaming data and video services.

Internal Administrator and Designer of the SETA - Systems Engineering Task Activity LAN, and support Engineer for the new advanced radar network for the Federal Aviation Administration.

U.S. Army Signal Corps senior tactical Communications Specialist. 05C, 31C, 29J, 31Y, Actively worked from Sound to Satellite, and every spectrum in between, in fixed and mobile tactical. Voice Radio, Microwave Operations and Repair, Tactical Field specialist and Secure Telecommunications.CONUS, worked from Forts Gordon, to Huachuca, and Irwin National Training Center.OCONUS Europe, CINCUSAEUR Tactical Team Heidelberg, C Company, 32nd Signal Bn. Frankfurt, and 317th Engineer Bn. Camp Eschborn, West Germany