Burhan Ahmad

Burhan Ahmad Email and Phone Number

Regional Manager @ Nokia | Network Rollouts | Operations & Maintenance | Project Management Expert @ Nokia
espoo, southern finland, finland
Burhan Ahmad's Location
Pakistan, Pakistan
About Burhan Ahmad

Highly motivated & result driven professional with 17 years of vast experience in the fields of Wireless network operations & maintenance, Team leadership, Network planning & roll-out & Vendor management along with efficient and accurate Project Management expertise. Currently working as Regional Manager Network Operations at Nokia Solutions and Network I have honed my skills through diverse roles at renowned organizations such as Nokia Solutions & Networks, Telenor Pakistan, and Huawei Technologies. My career journey began in 2007, where I started at the grassroots level and swiftly progressed through various roles, including Team Leader, Field Operations Executive, BSS Engineer and Field Manager. Throughout my tenure, I have successfully led numerous projects encompassing network planning, optimization, operations and rollout, Power infra planning & Operations, Energy management, Optical fiber deployment and Civil works surveys and design. Technical Expertise:-Wireless & fixed Networks deployment including RAN, MW and Power-Network Configuration, Fault handling, Operations and Maintenance -Power Systems Design, Planning & Implementation including (Solar, Batteries, Genset and Rectifiers)-Optical Fiber Network deployment and operations -NOC Leadership and Alarm Management-E2E Project Management including (Planning, Budgeting, Implementation, Evaluation and Data analysis)-Network Performance Monitoring & Customer ComplaintsProjects Accomplished:-Telenor Pakistan Manged Service project (Nokia)-Telenor Pakistan Rollout, Expansion, Decom & Power Projects (Nokia)-Telenor VEGA Swap Project (ZTE)-CM Pak Microwave Swap Project (Huawei)-Ufone & Warid GSM Roll-out Project (Huawei)-Jazz RAN Swap Project (Huawei)-Ptcl EVDO Roll-out project (Huawei) -Telenor GLO Power Optimization Project (Huawei)

Burhan Ahmad's Current Company Details
Nokia

Nokia

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Regional Manager @ Nokia | Network Rollouts | Operations & Maintenance | Project Management Expert
espoo, southern finland, finland
Website:
nokia.com
Employees:
157111
Burhan Ahmad Work Experience Details
  • Nokia
    Regional Manager Network Operations
    Nokia Sep 2022 - Present
    Multan, Punjab, Pakistan
    Leading managed services Project with field force of 150+ members and a large scale network of 1650 Telenor sites in South Punjab region my responsibilities includes:• Leadership role in the development and implementation of operation and maintenance processes• Mentoring, support, awareness sessions and evaluation of all field teams according to their assigned KPI’s• Network OPEX control including fueling management, Power infra management, Commercial Billing and regional spare parts management• Responsible for overseeing and guiding a team of NOC engineers to ensure uninterrupted operation and maintenance of company's network infrastructure• Project tracking and Reporting on daily basis with all relevant Project teams• Leadership and control of regional NOC teams to ensure proactive alarms escalation & fault handling • Mobility within the region for quality audits and to maintain close coordination with frontline teams• Analyze and Identification of service and quality impacting issues to ensure best quality network • Vendor Management, Contract Enforcement & LD calculation – SLA management and Reporting• Strong follow up for Optical fiber nodes Preventive maintenance and their performance• Expert in Nokia Project Management tools like MyWFM, SiteForge and Talon View• Stakeholder management within Technology and Commercial teams including Management level• Cost Management, Maintaining Financial Discipline, Asset Management and Financial Reconciliation• Enforcement of HSE protocols & measures in region within defined guidelines by Nokia and Telenor
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  • Nokia
    Field Manager
    Nokia Jul 2018 - Aug 2022
    Multan, Punjab, Pakistan
    Reported to the Regional Manager Network Operations with full accountibility in following areas:• Responsible of all field related activities regarding BTS, MW and Power (Nokia, ZTE RAN, NEC MW, Solar System, Rectifier, Remote Monitoring Systems & Battery Banks • Regional energy champ responsible for execution of energy Optimization projects and monitoring and control of all energy and OPEX related activities within assigned targets • Responsible for optical fiber nodes PM and operations and resolution of Fiber breaks within SLA• Monitoring and approvals of all regional planned activities by using Nokia tools ITSM and Net Cool • Coordination with functional project teams for each assigned project like Network rollout, LTE upgrades and Refarming, AC/ DC Power system Upgrades, Solar Deployment and USF projects• Complete regional SPMS Management of telco and Non-telco spares as per the requirements• Strong interaction with commercial and RF teams related to network issues on regular basis• Monitoring of sites alarms and gauging sites performance using NetAct & NetNumen tools • Analysis of all network status reports, performance statistics and customer complaints stats for appropriate fixtures within defined guidelines• Routine field visits at sites and customers locations to ensure network quality and customer complaints resolution
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  • Telenor Pakistan
    Field Operations Executive
    Telenor Pakistan Sep 2013 - Jun 2018
    Multan, Punjab, Pakistan
    Reported to the Regional Manager Field Operations with following responsibilities:• Responsible for Telenor network fault management, configuration management, performance management and troubleshooting• Driving OPEX and CAPEX savings initiatives and their implementation in region by ensuring minimum impact on the network• Identification, escalation and resolution of all service and quality affecting issues to ensure best quality network • Act as strong regional interface between commercial division, technology division and other stakeholders• Monitoring and evaluation of all vendor and subcontractor teams, keeping close coordination with them to achieve assigned regional targets• Timely Work Order implementation for Network Modification and Expansion activities• Handling and resolution of complaints and meetings with customers for resolution of network related issues• Responsible for contractual SLA delivery from Managed Services vendor• Secure TCH Availability, DCR, MPD and CSSR targets as per monthly assigned CBOM targets• Responsible for resolution of CRD NOC complaints, Worst Cells & Hardware issues as per agreed SLA• Secure TCH Availability, DCR, MPD and CSSR targets as per monthly assigned CBOM targets
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  • Telenor Pakistan
    Network Operations Specialist
    Telenor Pakistan Aug 2012 - Aug 2013
    Multan, Punjab, Pakistan
    Actively participated in Pakistan’s largest network swap project (VEGA) as a key resource for planning, implementation and management of swap activities• Responsible for managing flow of information between all project stakeholders • Active participation in development and standardization of process, flow charts and SOW for network swap• Identification, escalation & resolution of post swap network issues regarding service and quality as per SLA• Responsible for ensuring HSE & TL9000 protocols by vendor and sub-contractor teams• Provide technical support for Nokia Flexi BTS, ZTE BTS and rectifier issues• Perform ATP of BTS, BSC and Microwave Links of newly swapped equipment as per defined standards• Provide technical assistance to field teams for all support equipment
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  • Huawei Technologies
    Bss Engineer
    Huawei Technologies Nov 2010 - Aug 2012
    Islāmābād, Pakistan
    Reported to Manager OMCR at Ufone MSC with the following responsibilities: • Responsible for commissioning and integration of Ufone cell sites• Configuration & commissioning of Huawei BTS3900, BTS3012 & BTS3012AE on BSC 6900• Configuration & Rectification of alarms on Indoor & Outdoor sites• GPRS configuration on sites (Internal & External PCU)• Addition and configuration of Ater & A-Interface on BSC’s• Addition of logical and deletion of illogical neighbors both ways (internal & external)• Network and KPIs monitoring (TRX, Cell, BSC, PCU, GPRS) using Huawei M2000 tool• Database monitoring, alarm synchronization, management and monitoring of system logs• Call Testing on A-bis and Um/air interfaces for rectification of various nodes• Re-homing of BTS sites
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  • Netkom
    Bss And Microwave Team Lead
    Netkom Nov 2007 - Oct 2010
    Islamabad, Pakistan
    Worked with Netkom and engaged with Huawei Technologies for implementation of various Turn Key projects for reputable GSM operators Ufone, Warid, CMPak, Telenor and Jazz• Supervised installation as per BoQ and commissioning of new rollout sites under various projects • Perform alarm testing and verification for BTS and MW equipment• Interaction with all stake holders regarding work status, progress, documentation & sites visits for quality inspection• Conducted ATP, familiar with all testing procedures, quality standards & documentation for site acceptance• VSWR and Power measurements tests using BIRD and Anritso site master• Provide corrective maintenance support for all BTS & MW hardware, software and power related issues• Evaluation of material and generation of SMR for installation• Dismantling of Swapped equipment from site & delivery to the warehouse• Perform technical site surveys (TSSR) and conduct PAT as per quality standards
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Burhan Ahmad Education Details

Frequently Asked Questions about Burhan Ahmad

What company does Burhan Ahmad work for?

Burhan Ahmad works for Nokia

What is Burhan Ahmad's role at the current company?

Burhan Ahmad's current role is Regional Manager @ Nokia | Network Rollouts | Operations & Maintenance | Project Management Expert.

What schools did Burhan Ahmad attend?

Burhan Ahmad attended Bahauddin Zakariya University, Comsats University Islamabad, Comsats Institute Of Information Technology.

Who are Burhan Ahmad's colleagues?

Burhan Ahmad's colleagues are Thiyagarajan Shanmugam, Urpo Timonen, Kamlesh Thakur, Mayank G., Jeeva Nandhan, Akash Thevar, Narender Singh.

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