Burhanuddin M. Email & Phone Number

London, GB

United Kingdom

• Onboarded & delivered exceptional client service to 250 customers per shift during peak times.
• Managed the POS & CRM system and entered 50+ orders per hour with zero errors. Helped trained 10+ new staff to use the technical systems.
• Shift management: Actively managed daily shifts to ensure efficient operations and maintain a customer satisfaction rate exceeding 95%.
• Hospitality Commitment: Embraced the ethos of treating customers like family, consistently exceeding… Show more
• Hospitality Commitment: Embraced the ethos of treating customers like family, consistently exceeding service standards, and receiving praise from guests in over 90% of customer feedback. Show less

London, England, United Kingdom

• As York St. John University's Student Academic Representative, I gather feedback, maintain records, and participate in program panels. Working closely with the school chair, I organize activities, enhance communication.
• Spearheaded 40% productivity surge through dynamic collaboration and innovation with peers.
• Directed 50 projects, showcasing exceptional leadership and organizational prowess.
• Resolved 80% of peer… Show more As York St. John University's Student Academic Representative, I gather feedback, maintain records, and participate in program panels. Working closely with the school chair, I organize.
• Resolved 80% of peer issues within 24 hrs, demonstrating sharp problem-solving skills.
• Drove 25% increase in student satisfaction through visionary enhancements.

88-89 Cowcross St, London EC1M 6BP

• Distinguished by a relentless pursuit of excellence, I, as a senior customer service assistant at Flipside Food, elevate the standard of customer care. With a proactive approach, I ensure every interaction surpasses.
• Elevated customer satisfaction by 50% through innovative product diversification strategies, showcasing… Show more Distinguished by a relentless pursuit of excellence, I, as a senior customer service assistant at.
• Elevated customer satisfaction by 50% through innovative product diversification strategies, showcasing adaptability and market awareness.
• Implemented streamlined complaint handling procedures, reducing resolution time by 40%, demonstrating strong problem-solving and efficiency skills.
• Leveraged MBA-acquired analytical skills to drive a remarkable 65% revenue increase, highlighting strategic thinking and business acumen.
• Forecasted a 13% global rise in vegan meal demand by 2028, showcasing foresight and trend analysis abilities.

88-89 Cowcross St, London EC1M 6BP

As a Customer Service Assistant @ Flipside, I am instrumental in delivering memorable culinary experiences. My expertise lies in ensuring exemplary interactions with our valued patrons. From adeptly handling inquiries to swiftly resolving concerns, I am committed to upholding our reputation for customer satisfaction. With a fervent dedication to service.

London, England, United Kingdom

• The company (https://www.anaghamart.com/) has been operating an international e-commerce supply chain since 2016; Imports consumer goods from India (e.g., ethnic beauty products, kits for gymnastics and ballet dance.
• Led 5 projects, resulting in a 20% increase in product availability and sales.
• Established 10 partnerships, driving… Show more The company (https://www.anaghamart.com/) has been operating an international e-commerce supply chain since 2016; Imports consumer goods from India (e.g., ethnic beauty.
• Established 10 partnerships, driving sales growth through innovative strategies.
• Improved sales forecasting accuracy by 20% through analytical skills.
• Managed social media platforms, expanding the follower base to 100,000.

Saudi Arabia

• Conducted research on property market trends, identifying potential investment opportunities with a success rate of 70%.
• Compiled property listings and performed comparative market analysis, achieving a success rate of 90% in identifying profitable properties.
• Participated in property inspections, providing feedback on property condition and marketability, contributing to a 95% satisfaction rate among clients.
• Drafted rental agreements, lease contracts, and other… Show more
• Drafted rental agreements, lease contracts, and other property-related documents with an accuracy rate of 78%.
• Collaborated with the property management team to address tenant inquiries and maintenance issues, achieving a resolution rate of 90% within 24 hours Show less

Master'S Degree, Business Administration With Professional Experience

MBA with Professional Experience Core Modules: -Global Business Strategy -Accounting and Finance For Decision Making -Marketing and Data.

Bachelor'S Degree, Bachelor Of Commerce With Computer'S, 8.61

Activities and Societies: Leader, Speaker, Donation Osmania University Top Public universities in Hyderabad, India. It is ranked.

Board Of Intermediate Education, Mathematics, Economic, Commerce

Page Junior College Affiliated to Board Of Intermediate Education Core Modules Mathematics,Physics,Chemistry(MPC).