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Barbara Burke Email & Phone Number
Director, Solution Architects
at
DISCO
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Director, Solution Architects
Location
Austin, Texas, United States
Company size
Who is Barbara Burke? Overview
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Quick answer
Barbara Burke is listed as Director, Solution Architects at DISCO, a with 1194 employees, based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Barbara Burke.
Barbara Burke previously worked as Manager, Client Engagement at Gravity Stack Llc and Client Engagement Lead at Gravity Stack Llc. Barbara Burke holds Ma In History; Ba In History, Minor In Pre-Law, History from Eastern Illinois University.
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DISCO
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Profile bio
About Barbara Burke
I enjoy helping clients leverage technology to improve efficiency and outcomes. I am motivated by the challenges in the ever-changing legal technology space and driven by a commitment to enhancing my client's experience. I bring a unique blend of strategic project management and people skills to each engagement.Over the course of my career, I have successfully guided attorneys and clients through all phases of the litigation life cycle. I understand clients’ need to preserve and protect highly sensitive data while meeting case deadlines. My in-depth knowledge of legal applications allows me to accurately advise clients on the best tools for their specific case and budgetary requirements. I pride myself on the ability to consult clients and technology users through stressful situations to reach successful outcomes.In addition to managing cases, I have trained users on and written guides for various e-Discovery tools, making them clear and accessible to users of all levels. Recently, I assisted an international law firm in implementing SAP to improve billing and reporting. Whether in the e-Discovery or ERP arena, I have demonstrated the ability to work on multiple projects simultaneously, identify core problems, gather requirements from stakeholders and implement improvements. Furthermore, I can work well with clients, senior management, lawyers, and IT personnel to bring all sides together to achieve common goals.Skills: SaaS | Legal | Team Leadership | Sales Engineering | Sales Pitch | Cross-Functional Partnering | Customer Experience | Project Management | Public Speaking | Training | Presentations
Current workplace
Barbara Burke's current company
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Disco
9 roles
Barbara Burke work experience
A career timeline built from the work history available for this profile.
Manager, Client Engagement
Current
Jun 2024 - Present
Client Engagement Lead
Mar 2023 - Jun 2024
Director, Solution Architects
Awards: 2022 "Order of Horatius" recipient, recognized for “heroic” contributions to the company’s growth and success; 2021 SA MVP Award winner.Promoted. Lead team of 6 SAs and 1 Deal Manager, supporting as many as 80 field and inside sales representatives. Provide support on key strategic deals while upleveling SA team to deploy a more consultative sales approach to help prospects transition from legacy technologies to a cloud-native SaaS platform. Work closely with senior sales leadership to execute sales strategy and enterprise deal management. Deliver key pitches, presented at conferences, provided CLEs to Bar Associations, and lectured at law schools.Sales liaison on cross-functional “go-to-market” team. Work with various stakeholders across the organization to ensure the successful launch of new features and products.Elevated RFP response process, providing better tracking and support. Improved evaluation of deals, focused on value-driven answers, and prepared targeted proposal summaries. Curated RFPIO answer library to improve answer quality, reduce the burden on staff and ensure timely delivery of requests.
Dec 2021 - Mar 2023
Solutions Architect
Provided technical and subject matter expertise throughout the sales cycle. Supported sales representative’s efforts with discovery assistance and value-based product demonstrations. Created and executed onboarding plan for new sales reps focused on developing product and subject matter expertise. Provided real-time coaching to reps after meetings to improve their understanding of customer needs, potential deal issues, and execution of next steps.Captured each customer’s technical requirements then summarized for executives and product delivery team to ensure the company had proper signal for feature development roadmap.Individually recognized for contributions to team Central achieving the highest sales across all regions in 2020.
Apr 2018 - Nov 2021
Other Roles: Project Manager, Support Manager, Dir. Of Client Enablement
Demonstrated flexibility and skills necessary for a fast-paced, hypergrowth start-up. Successfully executed responsibilities as a PM, support manager, and trainer to become a senior service leader and mentor to new team members.Managed support and data teams. Optimized customer request workflows, improved the support experience, and decreased resolution times.Instituted first customer training program. Developed courses for clients and internal users, including "DISCO 101". Worked closely with the company’s largest customer to create custom training materials for their LMS.
Sep 2016 - Mar 2018
Sap Project / Support Manager
Awards: 2015 “GEM IT” award for surpassing KPIs and SLAsImpressed client and hired from consulting firm to manage a team of 14, providing 24/7 SAP support to users across 77 companies globally. Monitored all service requests to resolution, provided weekly status reports, and materials for presentations to firm leadership. Improved support team's resolution rate from 58% to 81%.Supervised SAP Pricing Team, ensuring client agreements were correctly implemented within the financial system. The position required interaction with management, Officers across the firm, and CIO.Managed change control process, including documentation maintenance and process mapping for all quality and production systems.
Apr 2015 - Sep 2016
Sr Legal Functional Expert/Sap Testing Lead/Sap Project Manager
Fulcrum Gt
PM for the implementation of a highly customized SAP billing and financial system. Utility player from go-live preparation through to the support phase. Took on various roles such as Testing Lead, Training Lead, and Hypercare Shift Lead.Oversaw the creation and execution of functional test cases. Monitored defects and resolutions in HP ALM. Managed team working closely with the client to produce a suite of custom training materials in 2 languages, in a 2-month time frame.
Jul 2014 - Apr 2015
Litigation Support Coordinator
Responsible for managing a full caseload of matters from ensuring accurate data processing and ingestion to conducting early case assessment (ECA), helping manage document reviews, and running productions. Improved process and reporting around a bet the farm document review, allowing the case team to gauge review progress accurately and complete the work on time and within budget. Heavily involved in the vendor selection process, including evaluating proposals and making recommendations for in-house teams and clients based on the case and budgetary needs. Became the firm's in-house discovery trainer, translating complex applications to front-end users and creating user-friendly guides which allowed users to navigate programs easily.
Mar 2009 - Jul 2014
3 education records
Barbara Burke education
Ma In History; Ba In History, Minor In Pre-Law, History
Eastern Illinois University
Education record
Mother Mcauley
Education record
St Christina
FAQ
Frequently asked questions about Barbara Burke
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What company does Barbara Burke work for?
Barbara Burke works for DISCO.
What is Barbara Burke's role at DISCO?
Barbara Burke is listed as Director, Solution Architects at DISCO.
Where is Barbara Burke based?
Barbara Burke is based in Austin, Texas, United States while working with DISCO.
What companies has Barbara Burke worked for?
Barbara Burke has worked for Disco, Gravity Stack Llc, Baker Mckenzie, Fulcrum Gt, and Schiff Hardin Llp.
How can I contact Barbara Burke?
You can use AeroLeads to view verified contact signals for Barbara Burke at DISCO, including work email, phone, and LinkedIn data when available.
What schools did Barbara Burke attend?
Barbara Burke holds Ma In History; Ba In History, Minor In Pre-Law, History from Eastern Illinois University.
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