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Leading an energetic team to meet and propel the business needs and objectives and drive change. Continuing to be the go to team for core infrastructure and expanded idea solutions. Build resilient relationships with business units for organizational and financial efficiency.
Encompass Health
View- Website:
- encompasshealth.com
- Employees:
- 15038
-
Encompass HealthBirmingham, Al, Us -
Infrastructure Services ManagerEncompass Health Jul 2019 - PresentBirmingham, Alabama, UsProvide technical guidance and leadership to team that is responsible for core infrastructure. This infrastructure includes storage, virtualization (vmWare and Nutanix), backup systems, Active Directory (local and Azure), Okta, and other supporting technologies. Collaborate with other technical and business areas to provide the best opportunity for efficiency. Research possibilities for continuous improvement. -
Director Of Information TechnologyAlacare Home Health & Hospice Oct 2017 - Jul 2019Birmingham, Alabama, UsServe as leader to a team of engineers across all technical platforms including Active Directory, Exchange, MSSQL, Citrix XenApp/Desktop, Netscaler, Nutanix, VMWare, Palo Alto firewalls, Cisco and ADTRAN switches/routers. Collaborate with executives and department managers to improve the technology landscape for better efficiency and effectiveness. Manage vendor relationships including those with contract labor. Develop technology plans for business improvement and continuity. -
Manager Desktop/Messaging EngineeringEbsco Industries, Inc. Jan 2014 - Aug 2017Birmingham, Al, UsServed as Manager of Desktop / Messaging Engineering responsible for leading a geographically diverse group of engineers in various technical disciplines, including Active Directory, Exchange, Office 365, Citrix XenApp, Netscaler, SCCM, Azure and AWS. Managed security appliances and developed policies including DLP and endpoint protection. Rebuilt the PKI environment as an enterprise solution. Developed and tested disaster recovery plan. Worked with legal team to manage regulatory and compliance policies. Managed many enterprise projects and across functional groups. Managed operations and project work for the team across various initiatives using Lean methodologies(Scrum, Kanban, and Agile). Collaborated on various HIPAA and PCI related projects. Collaborated with team members to improve skill sets through peer interaction, training, and self-driven research gaining better understanding of related technology. Worked cross-functionally with team leaders and business units to determine best technology to improve efficiency and productivity.Reduced technical debt, including 10+ Active Directory domains and upgraded Domain Function Level to new versionIdentified areas of opportunity and implemented Lean methodologies to drive process improvements and efficiencyCollaborated with team to discuss open project tasks and any obstacles that might block project task completionReplaced PCI environment; implemented 2 SSO solutions; migrated email from on-premises to Office 365Implemented peer review for changes and documentation improving team communication and project efficiency -
Managed And Cloud Services Product ManagerTeklinks Aug 2012 - Jan 2014Homewood, Al, UsProvided leadership to team members as Cloud & Managed Services Product Manager responsible for supporting multiple hosted and dedicated Microsoft Exchange 2007, 2010, and 2013 environments within a virtual environment. Guided team on client connectivity, including mobility and mail flow. Delivered mobile connectivity support for and Activesync devices. Supported multiple Active Directory environments for both hosted and dedicated environments. Collaborated with product managers to discuss current and upcoming project tasks as well as maintain stability and growth of messaging environments. Managed team responsible for the client side virtualization footprint (VMWare and HyperV). This included capacity management, acquiring new hardware (EMC Storage and Cisco UCS), upgrade and maintenance. Provided reporting for all systems up to senior management.Served on Technical Board providing direction on security and standards throughout all environmentsManaged mail server upgrade and started upgrade of unsupported Exchange environment to current versionDirectly on boarded numerous small to large clients ensuring customers were equipped with appropriate technologyWorked with customers to resolve any arising issues ensuring customer satisfaction and long-term business revenueDeveloped and executed stabilization project to balance environments according to industry best practices -
Messaging Technician Team LeadBbva Compass Jun 2011 - May 2012Birmingham, Al, UsServed as a Messaging Team Lead managing 4 team members for Microsoft Exchange 2007 CCR environment, mobile devices, and archiving services. Provided daily operational leadership, process development, role development, and responsibility design. Worked with Information Security to fulfill compliance with FINRA and other banking regulations. Mentored first and second tier support team members ensuring personnel were appropriately equipped with relevant technology knowledge and delivered succession plans for future promotion. Reviewed nightly logs for discrepancies and reviewed service tickets to determine priorities. Collaborated with management on pressing needs ensuring all project tasks were completed.Acted as team member on Open Systems Monitoring Governance Committee and Open Systems Management TeamSupported EMC SourceOne archiving for email retention and collaborated with Legal on proper records retentionMaintained service level agreements (SLA) for email delivery and user assisted tickets for 16K US-based employeesDirected overall migration from old e-Discovery technology system to a new and improved SaaS solution – Smarch -
Technical Specialist IiO'Neal Steel Jan 1998 - Jun 2011Birmingham, Al, UsProvided technology support as a Technical Specialist focusing on building up infrastructure for the company. Reviewed tickets and collaborated cross-functionally to resolve tasks. Directed and contributed to numerous projects, including implementing and supporting the ERP system, PeopleSoft EnterpriseOne across Sales, Accounting, Inventory, and Warehousing. Managed implementation and maintained Citrix Presentation Server and published apps. Implemented and supported Microsoft Exchange Server. Supported enterprise RDBMS (Oracle and Microsoft SQL) and supported IBM AIX and Microsoft operating systems.Investigated, planned, and implemented new technology to further build and support the company’s infrastructureBuilt and supported company-wide ERP system and infrastructure, including RDBMS and deliverySupported third party enterprise applications and assisted in development of organizational standards and policiesInstalled new document management system replacing old and migrated data and improving overall efficiencyImplemented and supported Tivoli Storage Manager and replaced aging Novel system with Windows Server -
Systems AnalystSouthern Ready Mix Jan 1995 - Jan 1998Install and Support ERP - Great Plains DynamicsSupport SCO Unix and Microsoft Windows operating systemsSupport the company RDBMS on Microsoft SQL ServerSupport all user applications and hardwareSupport all Local and Wide Area Network systems
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Office Automation SpecialistO'Neal Steel Jan 1992 - Jan 1995Birmingham, Al, UsSupport and install all PC based computer systems and softwareSupport all Local Area Network systemsInvestigate, plan and implement new technology
Chris Burke Skills
Chris Burke Education Details
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Samford UniversityGeneral Studies; Human Resources Management
Frequently Asked Questions about Chris Burke
What company does Chris Burke work for?
Chris Burke works for Encompass Health
What is Chris Burke's role at the current company?
Chris Burke's current role is Technology leader actively seeking opportunity to join the right company.
What is Chris Burke's email address?
Chris Burke's email address is cb****@****sco.com
What is Chris Burke's direct phone number?
Chris Burke's direct phone number is +120598*****
What schools did Chris Burke attend?
Chris Burke attended Samford University.
What are some of Chris Burke's interests?
Chris Burke has interest in Children, Civil Rights And Social Action, Education, Science And Technology, Human Rights, Animal Welfare.
What skills is Chris Burke known for?
Chris Burke has skills like Technical Leadership, Strategic Planning, It Strategy, It Management, Microsoft Exchange, Active Directory, Disaster Recovery, Windows Server, Process Improvement, Management, Enterprise Software, Vendor Management.
Who are Chris Burke's colleagues?
Chris Burke's colleagues are Justin Hseih, Jeffrey Mangoma Msn, Rn, Bsn, Deborah Bensimon-Perkins, Ted Ellinger, Bsn, Rn, Phn, Cic, Bruna Tatarow, Tiara Pearson, Katy Reed.
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