Chad Burke Email & Phone Number

Canton NY

• I update legacy applications and oversee the code architecture required to migrate internal tools like FormMake, BuildPDF, and ConvertCodes to AWS Appstream. This migration enhances the maintainability of application.
• Decreased call volume and enhanced call quality by producing an error reporting layer in the software that facilitated developers for better empowering customers to troubleshoot issues.
• Reduced unnecessary hardware and improved resilience by leading a team of three along with several other teams to assess, modernize, and migrate the tool and its database from a centralized location to Amazon AWS.
• Ensured products consistency with modern tech stack and maintained service by transforming service from core product needs and produce specs to inform cloud team with requirements for new service.
• Implemented a solution to format and automatically convert documentation into a structured database format, while improving data accessibility that resulted in restoring and documenting data.
• Introduced a dual-layer error reporting system; designed to provide developers with detailed technical data, while offering end-users simplified, actionable error reports for decreasing call volume through enhanced.

Canton NY

• I engineered and deployed innovative internal tooling solutions that automated several functions previously requiring developer input, significantly streamlining processes and empowering stakeholders to manage their.
• Improved efficiency of the process by 100%+ by uncovering technical bottlenecks and developing solutions to circumvent them.
• Initiated tools to empower legal to complete the process to remove need for engineering intervention.
• Supervised and mentored developers in mastering company software for enhancing team proficiency and software utilization.
• Transitioned to new workflows and processes as per company acquisition to maintain operational continuity.

Canton NY

• I authored code specifically tailored to meet stakeholder needs as defined by team leads, adhering closely to project specifications and stakeholder goals. This targeted approach ensured that the development process.
• Expanded the capabilities of templated software framework (Clarion) by reverse-engineering its foundational language.
• Developed a formalized methodology to attain these requests and organize the documentation, redoing task overhead by a large margin and assisted in triage of new requests.
• Re-constructed the code to remove redundancies made code more maintainable and navigable for future engineers.