Chad Burke Email & Phone Number

Canton Ny

I update legacy applications and oversee the code architecture required to migrate internal tools like FormMake, BuildPDF, and ConvertCodes to AWS Appstream. This migration enhances the maintainability of application databases by leveraging the robust infrastructure of AWS.I lead software overhauls to integrate contemporary APIs, which facilitate automatic updates and synchronization of client-facing software. This integration ensures that our applications remain current with the latest technology trends.I increase the usability of stakeholder-maintained documentation, extending its utility across various company teams. This initiative improves organizational knowledge sharing by making critical information more accessible and easier to use, thereby enhancing team efficiency and effectiveness in their roles.My key contributions are:• Decreased call volume and enhanced call quality by producing an error reporting layer in the software that facilitated developers for better empowering customers to troubleshoot issues.• Reduced unnecessary hardware and improved resilience by leading a team of three along with several other teams to assess, modernize, and migrate the tool and its database from a centralized location to Amazon AWS.• Ensured products consistency with modern tech stack and maintained service by transforming service from core product needs and produce specs to inform cloud team with requirements for new service.• Implemented a solution to format and automatically convert documentation into a structured database format, while improving data accessibility that resulted in restoring and documenting data.• Introduced a dual-layer error reporting system; designed to provide developers with detailed technical data, while offering end-users simplified, actionable error reports for decreasing call volume through enhanced self-troubleshooting.• Executed team-specific notification workflows in Slack, automating alerts for incoming stakeholder tickets.

Canton Ny

I engineered and deployed innovative internal tooling solutions that automated several functions previously requiring developer input, significantly streamlining processes and empowering stakeholders to manage their workflows more effectively. This automation reduces the time and effort needed to execute tasks, leading to increased productivity across departments.Additionally, I crafted and launched a new program within our main software framework that seamlessly integrates BuildPDF output with ConvertCodes. This integration bypasses the need for manual code translation, substantially enhancing process efficiency and reducing the potential for errors.To ensure the reliability of these internal tools, I consistently maintain them and proactively engage with the Forms Department. This diligent maintenance and engagement not only enhance tool reliability but also strengthen relationships with key departmental stakeholders, fostering a collaborative work environment and ensuring continuous improvement in our operational processes.My key contributions are:• Improved efficiency of the process by 100%+ by uncovering technical bottlenecks and developing solutions to circumvent them.• Initiated tools to empower legal to complete the process to remove need for engineering intervention.• Supervised and mentored developers in mastering company software for enhancing team proficiency and software utilization.• Transitioned to new workflows and processes as per company acquisition to maintain operational continuity.

Canton Ny

I authored code specifically tailored to meet stakeholder needs as defined by team leads, adhering closely to project specifications and stakeholder goals. This targeted approach ensured that the development process was aligned with the strategic objectives of each project, maximizing the impact and relevance of the technology solutions provided.Additionally, I organized a diverse range of documents and sporadic client requests into a systematically refactored code library. This restructuring promoted efficient reuse of code and optimized resource allocation, streamlining development processes and enhancing productivity across projects. By consolidating these assets into a more accessible and manageable format, I facilitated quicker adaptations and improvements, contributing significantly to the agility and efficiency of our development team.My key contributions are:• Expanded the capabilities of templated software framework (Clarion) by reverse-engineering its foundational language.• Developed a formalized methodology to attain these requests and organize the documentation, redoing task overhead by a large margin and assisted in triage of new requests.• Re-constructed the code to remove redundancies made code more maintainable and navigable for future engineers.