Dave Burkhart Email and Phone Number
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Experienced technology executive recognized for leadership of profitable business solution delivery at scale. Personable communicator maintains calm in the face of change to champion new concepts and develop lasting business partnerships. Broad technology experience driving large projects by setting strategic direction and establishing accountability across disparate stakeholders. Deep restaurant technology business experience, including mobile, POS, cashless, and digital omni-channel platforms.
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Vice President, Enterprise ClientsQsrsoft Oct 2022 - PresentLombard, Il, UsMake it easy to run great restaurants. Enhance QSRSoft software value to existing and new enterprise clients.
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Principal ConsultantBarcodes, Inc. Feb 2023 - Nov 2023Chicago, Il, UsElevate QSR customer experiences through technology solution innovation and scaled implementation. -
Vice President, Technology Partner SuccessRestaurant Brands International Apr 2022 - Jul 2022Toronto, Ontario, CaEstablish and lead new team driving technology vendor partnerships to achieve success at scale. -
Vice President, Technology - Burger King North AmericaRestaurant Brands International May 2021 - Apr 2022Toronto, Ontario, CaLead technology for Burger King US & Canada. Drive technology standardization to enable restaurant operations, customer ordering, and known-diner marketing.
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Vice President, Technology - Us RestaurantsRestaurant Brands International Mar 2020 - May 2021Toronto, Ontario, CaLead technology for 11,000 US Burger King, Popeyes, and Tim Hortons restaurants. Covid-19 pandemic focused attention to minimum-touch ordering efficiency, production, and delivery.
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Sr Director, Us It Customer Facing TechnologyMcdonald'S Jan 2018 - Mar 2020Chicago, Illinois, UsAccountable for long-term strategy and current implementation of US restaurant technologies, including POS, self-order kiosk, mobile app, omni-channel tools, and local configuration across 14,500 locations. -
Director, Us It Digital SolutionsMcdonald'S Nov 2015 - Jan 2018Chicago, Illinois, UsEvolution of IT organizational structure to regularly refresh mobile app business features. Establishment of digital menu board program across IT, Marketing, and Digital. Champion of omni-channel concepts to enable aligned customer experience across channels.Results: Upgraded mobile app infrastructure to handle increased transaction volume. Enabled mobile ordering across US. Deployed Indoor Digital Menu Boards to 14,500 US restaurants.
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Director, Us It Mobile & Cashless SolutionsMcdonald'S Sep 2013 - Nov 2015Chicago, Illinois, UsOrchestration and IT implementation of customer-facing mobile solutions. Technical partner to global IT development team and customer experience partner to Digital and Marketing teams. Results: Launched customer-facing mobile app to US market. Digital offers available to customers at 14,500 restaurants.
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Director, Us It Restaurant Solutions DevelopmentMcdonald'S Dec 2010 - Sep 2013Chicago, Illinois, UsSet vision and direction for US restaurant POS in 14,500 locations. Oversaw hardware certification, solutions architecture, and new concepts. Results: Evolved team structure to maximize delivery and foster leadership opportunities. Enabled transition to remote POS upgrades. Transferred hardware certifications to external vendors. Pioneered solutions architecture team to define infrastructure to meet future McDonald’s business agility demand. Piloted 12 New Concepts for measurement to facilitate go/no-go decisions.
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Sr Project Manager, It Restaurants / Restaurant InnovationMcdonald'S Jun 2007 - Dec 2010Chicago, Illinois, UsManaged team to pilot technology elements in live restaurants. Goals included operations testing, restaurant measurement, deployment issue discovery, and support.Results: 11 IT elements successfully installed for US measurement studies. 2 international restaurant pilots in Germany and Australia for local market research and discovery. Ensured international applicability of solutions.
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Project Manager, Restaurant Innovation ItMcdonald'S Jun 2005 - Jun 2007Chicago, Illinois, UsManaged IT aspects of various innovation initiatives for customer and crew experience design.
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Project Leader, Operations Technology / Restaurant InnovationMcdonald'S Oct 1998 - Jun 2005Chicago, Illinois, UsLed restaurant server integration team • International McDonald’s business exposure. Technical internationalization concepts.Provided IT technical solutions for various cross-functional innovation initiatives • Solution collaboration, design, development, sourcing, implementation, and 24x7 support.
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Software Developer, Us It / Core LabMcdonald'S Mar 1995 - Oct 1998Chicago, Illinois, UsIT representative to R&D cross-functional team. Design, code, test, pilot, and support new POS features.Results: IT features were eventually deployed to all McDonald’s US restaurants. Learned innovation concepts and instigation of major change through tactical pilots and field tests.
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ProgrammerApplied Systems Aug 1993 - Mar 1995200 Applied Parkway, University Park, Il, UsC programmer. Coded accounting features for insurance agency software suite, The Agency Manager.Results: Experienced full SDLC (software development lifecycle)
Dave Burkhart Skills
Dave Burkhart Education Details
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Northwestern UniversityProduct Development -
Northwestern UniversityComputer Science
Frequently Asked Questions about Dave Burkhart
What company does Dave Burkhart work for?
Dave Burkhart works for Qsrsoft
What is Dave Burkhart's role at the current company?
Dave Burkhart's current role is Technology Leader | Innovator | Solution Implementation at Scale.
What is Dave Burkhart's email address?
Dave Burkhart's email address is db****@****rbi.com
What is Dave Burkhart's direct phone number?
Dave Burkhart's direct phone number is +163062*****
What schools did Dave Burkhart attend?
Dave Burkhart attended Northwestern University, Northwestern University.
What skills is Dave Burkhart known for?
Dave Burkhart has skills like Team Leadership, Project Management, Restaurants, Leadership, Cross Functional Team Leadership, Program Management, Process Improvement, Business Analysis, Management, Vendor Management, Mobile Devices, It Strategy.
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