Burnell Reneau Email & Phone Number

Hermosa Beach, California, United States

• Keyholder responsible for Open & Closing procedures (cash reconciling etc.)• Greet guests and attend to POS for Sales, Retail, and answer phones for Paints and other Sundries support.• Offer hands-on assistance to customers, assessing needs and maintaining current brand knowledge to accommodate consumer preferences & trends etc

Los Angeles Metropolitan Area

. Established and optimized to keep coverage and service in line with forecasted demands.• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.• Offered hand-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences etc.

El Segundo, Ca

• Maximized team member skills to run an efficient shift by utilizing ”Aces in the right places” concept.• Mentor team member on the principles of Shack Standards.• Instrumental in influencing and maintaining the day to day operation of quality food production, Sanitation, and Guest experience etc.

Greater Los Angeles Area

. Responsible for Guest Experience and assisted with all aspects • Created an addendum to Chuck-fil-A handbook to improve outlined policies for the franchise unit• Key player in building revenue from $0 at opening to $8M• Managed BOH and FOH schedule based on forecast, coverage needs and individual strengths.• Created a performance development plan to use as a template for employee development.• Built and strengthen Guest experience, operations (inventory, facilities etc), and consistent food quality. And restaurant cleanliness daily etc.

• Answer calls & take/package TOGO orders• Greet & Seat guest accordingly• Closeout checks in POS system• Assist with food running as necessary etc

*Design / Space planning of furniture, per code for client Office & open areas*Utilize CAP Spec program to establish cost within client budget*Create Installation drawings & Coordinate with outside install company etc

*Implemented team Design standards for large Corp. Account, to streamline work.*Space Planning/Design layout, per code for client -Office furn.*Utilize CAP Spec program to establish cost for clients budget*Create Install drawings & coordinate with outside Install company etc

*Do spaceplan & concepts for Model Homes (Attnd. Install)*Draw Elevations, and organize & complete Finish Schedule etc

*Field measure and update building shell in AutoCAD*Draw in Tenant improvements (TI)*Develope Construction drawings, and Details from sketches*Redlining etc

Full-Time & Contract Design 2/2002 to 9/2002:*Draw & manage the BRANCHES of large Corp Account*Space Planning/Design layout, per code for client -Office furn.*Utilize CAP Spec program to establish cost for clients budget*Create Install drawings & coordinate with outside Install company etc

*Draw scaled AutoCAD profiles for Civil Plans (Street, Sewer)*Draw details from Engineer sketches & X-REF into plans*Plot contour coordinates from Grading plan into AutoCAD dwg*Incorporate Interim Change Authorizations-CAD & Manual skills etc

*Facilitated Group Counseling for 132 bed Sub-Acute facility*Help train & update (P.A.R.T.) Professional Assault Response Training for all staff as needed.*Setup, organized and designed outing activities for patients*Active participation in Interdisciplinary Tx team w/ Psychiatrist, RN, Rehab Mgr., Social Worker, to design & implement patient careplan etc.