Basit Burney Email & Phone Number

Auburn, Washington, United States

• Client Relationship Management: Build and maintain strong client relationships by understanding their needs and providing exceptional service.• Client Onboarding and Support: Ensure smooth onboarding of new clients and provide ongoing support to address issues and maintain satisfaction.• Account Growth and Development: Identify and pursue opportunities for account expansion and develop strategies to enhance client engagement and retention.• Strategic Account Planning: Collaborate with clients to create and execute strategic plans aligned with their goals, tracking progress and success.• Issue Resolution: Resolve client issues promptly to ensure high satisfaction and maintain strong client relationships.• Performance Monitoring: Analyze account performance and client satisfaction, using insights to drive improvements.• Cross-functional Coordination: Work with internal teams to meet client needs and deliver effective solutions.• Reporting and Documentation: Keep accurate records of client interactions and account activities and provide regular status reports.• Client Feedback and Improvement: Gather and act on client feedback to improve service delivery and client experience.• Market and Competitor Awareness: Stay updated on industry trends and competitors to provide relevant insights and recommendations to clients.• Contract Management: Oversee contract renewals, amendments, and ensure compliance with terms.• Revenue Management: Monitor and manage account revenue, billing, and payments to meet financial targets. Currently maintaining a pipeline of $5 million.

Islamabad, Pakistan

• Client Engagement: Collaborate with clients to deeply understand their needs and objectives. Tailor solutions that align with their goals and offer maximum value.• Strategic Partnerships: Forge strong relationships with clients, becoming a trusted advisor. Identify opportunities for strategic collaborations and upselling of services.• Sales & Revenue Generation: Develop and execute effective sales strategies to meet and exceed revenue targets. Identify new business opportunities and leverage existing client relationships.• Solution Consultation: Provide expert guidance on our products and services, ensuring clients receive the most relevant and impactful solutions.• Market Insights: Stay current with industry trends, market developments, and competitive landscape. Utilize this knowledge to provide clients with insights and strategies for success.• Cross-functional Collaboration: Work closely with internal teams to ensure seamless delivery of solutions, address client needs, and drive customer satisfaction.• Pipeline Management: Maintain accurate records of sales activities, customer interactions, and deal progress using CRM tools.

Kyiv City, Ukraine

• Proficiently handled CRM Management responsibilities, ensuring seamless client interactions.• Engaged in outreach to international clientele, adeptly introducing and fostering sustained relationships on behalf of the company.• Established and nurtured client relationships, significantly contributing to enhanced business growth.• Successfully managed global sales operations and offered comprehensive support for diverse business products.• Demonstrated expertise in Account Management, tailoring solutions to individual client requirements.• Skillfully executed Lead Management tasks, effectively transitioning prospects into loyal clients.• Diligently conducted Follow-ups and strategically crafted email communications to fortify client engagement.

Islamabad, Pakistan

• Fostered collaboration among internal team members and client representatives, elucidating the interplay between business objectives and project goals, thereby enriching the developmental outlook.• Conducted meticulous assessments of products and machinery, upholding standards of quality and operational efficiency.• Thoroughly scrutinized incoming materials, aligning them with documentation to ensure precision and quality congruence.• Conducted comprehensive evaluations of finalized products, assuring their alignment with customer specifications and unwavering quality benchmarks.• Performed incisive analysis of Firebase and Google Analytics, while orchestrating digital campaigns through Google AdSense. Simultaneously, engaged in the art of content creation to drive cohesive messaging and UI/UX user journeys.

Islamabad, Pakistan

• Analyzed and delineated requisite plans and resources essential for achieving project objectives.• Furnished comprehensive technical and operational guidance in addressing project intricacies, ensuring consistent delivery within stipulated timelines.• Orchestrated seamless coordination among cross-functional teams, adeptly resolving project challenges and minimizing potential risks.• Proficiently authored Reports, Proposals, Press Releases, Letters, and Research documents.• Spearheaded end-to-end Event Planning, Organization, Hosting, and Management.• Cultivated effective Strategic Communications with counterparts to facilitate collaborative initiatives.• Demonstrated prowess by successfully executing 5 impactful institute events and facilitating 3 MOUs.

Islamabad, Pakistan

• Participated in meetings and presentations for comprehensive project insights.• Engaged in strategic planning concerning the safeguarding of Women and Children at the Ministry of Human Rights.• Gained a profound comprehension of the Ministry's hierarchical structure and operational functions.• Analyzed and assimilated information from Planning Commission Reports.• Conducted meticulous Research and in-depth Analysis.

Lahore, Punjab, Pakistan

• Accomplished an extensive apprenticeship program, adeptly acquiring fundamental trade skills.• Developed and refined adept communication, problem-solving, and organizational skills through collaborative tasks and teamwork.• Participated in the International Business Expo 2018 held at Lahore Expo Center.• Broke a deal worth 1,000,000 PKR, showcasing strategic business acumen by bringing the stakeholders to the table.

Bachelor Of Science - Bs, Strategic Nuclear Studies (Political Science)

Intermediate, Pre-Engineering

Matriculation, Science