David Burns

David Burns Email and Phone Number

UK and Ireland Area Delivery Lead @ Microsoft
Worcester, GB
David Burns's Location
Worcester, England, United Kingdom, United Kingdom
David Burns's Contact Details

David Burns personal email

n/a

David Burns phone numbers

About David Burns

As the UK Area Delivery Lead at Microsoft, I lead complex delivery for Industry Solutions, leveraging the power of Microsoft's cloud solutions across Azure, Dynamics 365, and M365, all complimented by best in class AI. With over 30 years of experience in the technology and communications industry, I have a proven track record of leading people and businesses in complex delivery, managing CxO relationships, and supporting the development and success of the diverse and multifunction teams I lead.As a Fellow of the Institution of Engineering and Technology and a Chartered Engineer (CEng FIET), I have been a champion of engineering throughout my career and remain committed to the professional development of myself, those I work with, and the industry as a whole.

David Burns's Current Company Details
Microsoft

Microsoft

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UK and Ireland Area Delivery Lead
Worcester, GB
Website:
microsoft.com
Employees:
231118
David Burns Work Experience Details
  • Microsoft
    Uk And Ireland Area Delivery Lead
    Microsoft
    Worcester, Gb
  • Microsoft
    Uk Area Delivery Lead
    Microsoft Jul 2024 - Present
    London Area, United Kingdom
    Leading the UK consulting project teams in Industry Solutions on Microsoft's most complex and flagship engagements.
  • Microsoft
    Consulting Practice Lead - Uk Financial Services And Private Enterprise Sectors
    Microsoft Jul 2022 - Present
    London, England, United Kingdom
    Leading complex delivery for UK private sector customers as part of Microsoft's Industry Solutions organisation across all three Microsoft clouds.
  • Microsoft
    Consulting Practice Lead - Modern Work Domain
    Microsoft Oct 2021 - Jul 2022
    Reading, England, United Kingdom
    Leading the UK, France, Middle East and Africa services consulting teams delivering the very best in M365 solutions to our customers by exploring how employee experience solutions will drive significant return on investment and sustainable business value.
  • Microsoft
    Architect Manager - Modern Work Domain
    Microsoft Feb 2019 - Oct 2021
    Reading, England, United Kingdom
    Leading the Digital Workplace Architecture team; part of Modern Workplace, and helping customers maximise the value of their Microsoft investment.My responsibility covers the UK and France.
  • Kcom
    Client Director - Hm Revenue & Customs
    Kcom Apr 2018 - Jan 2019
    London, United Kingdom
    Responsible for managing the relationship between KCOM and its largest client with full accountability for the overall P&L. KCOM delivers services to HMRC covering omni channel customer contact and experience solutions for over 25,000 advisers enabling them to serve around 47 million customers.
  • Kcom
    Client Director - Nfu Mutual
    Kcom Jan 2016 - Mar 2018
    Stratford-Upon-Avon
    Responsible for managing the relationship between KCOM and its largest private sector client with full accountability for the overall P&L. KCOM provides critical infrastructure and customer contact centre services supporting both front and back office functions.
  • Capita
    Managing Director
    Capita Feb 2015 - Dec 2015
    Bristol, United Kingdom
    Accountable for the running of a £75M business forming part of the Technology Solutions group within Capita. The business unit was the lead customer contact, collaboration, and networking organisation within the Capita group, and owned partnership relationships with Cisco, Avaya and Microsoft as a lead UK solutions integrator.
  • Capita
    Operations Director
    Capita Jan 2014 - Jan 2015
    Bristol, United Kingdom
    Accountable for the running of operations for the entire Technology Solutions business unit (part of Capita) overseeing key business transformation projects, company acquisitions (in partnership with Finance), key IT projects, and organisational performance.
  • Kcom
    Head Of Data Governance & Information Systems
    Kcom Feb 2012 - Jan 2014
    Wakefield, United Kingdom
    Responsible for strategy and execution of a group wide governance framework, delivering demonstrable business benefits relating to top line, bottom line, and customer experience.My role is business and not IT centric, concentrating on the fulfillment of corporate strategy with the use of trusted information.
  • Kcom
    Head Of Technology Practice
    Kcom Jan 2009 - Jan 2012
    Covering design engineering & portfolio management for all technology products and solutions for the Kcom brand. Management of a P&L covering the delivery of Microsoft, Cisco and Avaya portfolio's.
  • Affiniti
    Head Of Pre-Sales & Consultancy
    Affiniti 2007 - Jan 2009
    Includes ownership of all Pre-Sales design engineering, Post-Sales Consultancy, Customer Training and Managed Service Lifecycle engineering.
  • Racal Datacom
    Head Of Professional Services
    Racal Datacom Apr 2000 - 2007
    Hook, Berkshire
    Leading a team of up to 24 professional services consultants responsible for designing customer solutions covering mission critical applications and industries, and using portfolio from Cisco, Avaya and Microsoft along with other niche value partners.
  • Avaya (Bay Networks)
    Systems Engineer
    Avaya (Bay Networks) 1998 - 2000
    Nice Area, France
    Support, troubleshooting and consultancy for the Bay Networks router, switch and ATM portfolio throughout Europe.
  • Nortel
    Systems Engineer
    Nortel 1994 - 1998
    Harlow, Essex
    Design and deployment of Local and Wide Area Networks to the Royal Air Force both nationally and internationally. Deployments ranging from Canada, Germany and Cyprus to the Falklands.

David Burns Skills

Business Transformation Leadership Change Management Business Strategy Managed Services Pre Sales Unified Communications Telecommunications Cloud Computing Professional Services Management Ip Cisco Technologies Microsoft Technologies Avaya Security Data Center Wan Governance Program Management Strategic Planning Crm Service Delivery Consulting Business Intelligence It Management Service Management Saas Enterprise Software Salesforce.com Implementation Solution Architecture Information Management Data Governance Data Quality Contact Centers Project Management Management Consulting Process Improvement Internet Protocol Cisco Systems Products Wide Area Network Customer Relationship Management It Service Management Business Process Improvement Avaya Products Finance Business Case Development

David Burns Education Details

Frequently Asked Questions about David Burns

What company does David Burns work for?

David Burns works for Microsoft

What is David Burns's role at the current company?

David Burns's current role is UK and Ireland Area Delivery Lead.

What is David Burns's email address?

David Burns's email address is da****@****s.co.uk

What is David Burns's direct phone number?

David Burns's direct phone number is +4480091*****

What schools did David Burns attend?

David Burns attended University Of Birmingham, Coventry University, Institution Of Engineering And Technology (Iet).

What skills is David Burns known for?

David Burns has skills like Business Transformation, Leadership, Change Management, Business Strategy, Managed Services, Pre Sales, Unified Communications, Telecommunications, Cloud Computing, Professional Services, Management, Ip.

Who are David Burns's colleagues?

David Burns's colleagues are Rafael Denis, Yuval Beker, Marcel Marcel, Joel Homes, Dipuo Maria, Jancarlo Perez, Mahan Ghavighalb Kolviri.

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