Maryann Burns Email and Phone Number
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Are you a CIO or tech exec who needs to stabilize or turn around a troubled organization? Or has a special project that must get done?I am a fractional or interim Chief of Staff and strategic program management leader, specializing in IT operations - project management, IT finance, vendor management - and transformation programs. I can help you solve cross-functional challenges, execute organizational transformation initiatives, boost morale and increase team productivity. “AS A CHIEF OF STAFF MARYANN HAS BEEN THE BEST PERSON I HAVE KNOWN UNDERTAKING THIS ROLE IN MY ENTIRE CAREER”…per Phil Jones, Global CIO - Aspen Insurance, complimenting Maryann for her contributions to IT turnaround efforts, including leading the execution of a Managed Services target operating model, saving $8M per annum.CHIEF OF STAFFMaryann’s common sense and skills as a big picture, strategic thinker who can handle multiple and changing priorities, drive strategy execution, build and run IT operations, and move with a sense of urgency to get things done spans across Fortune 100 companies, management consulting and private equity held firms.Maryann has provided thought leadership and execution savvy as a trusted counselor to CIOs to turn around troubled IT operations and project portfolios by designing new target operating models, building high performing teams, streamlining processes and fostering transparency of statuses, risks and issues. The result?Cost savings, reduced value leakage, less operational risk, more initiatives completed on time, greater sponsor trust and elevated employee engagement.PROGRAM MANAGEMENT EXECUTIVEMaryann has significant experience building Project Management Offices (PMO) and leading budget planning. She has been a speaker at project management professional conferences.DATA MANAGEMENTMaryann has worked with Chief Data Officers and data leaders on building out data management project offices and practices, including data governance and improving execution of data delivery projects. She has also led teams of system analysts and application developers in the data space.NON-PROFIT BOARD MEMBER | EXECUTIVE DIRECTORMaryann serves on Boards and has been an Executive Director. She is adept at community outreach because of her energy promoting a cause and connecting with people. Do you need someone who can connect the dots quickly, provide cross-functional leadership, complement existing strengths and fill in expertise gaps in your organization? Let's connect!Maryann@eburnsmarketing.com | www.eburnsmarketing.com
Eburns Marketing Group, Llc
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Fractional And Interim Chief Of Staff And Coo ServicesEburns Marketing Group, LlcHartford, Ct, Us
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Chief Of Staff, Strategic Program Management ConsultantEburns Marketing Group, Llc Feb 2019 - PresentBurlington, Ct, UsI work across a variety of industries, using my leadership and cross-functional execution acumen to achieve the desired outcomes and key results for my clients. Client highlights:At a management consulting company:► Program lead for an IT supplier transition program and advisor on a Vendor Management Office build out, to mature their vendor management governance and competencies.At a private equity specialty insurer and reinsurer portfolio company:► Chief of Staff to both the Interim CIO and permanent CIO, leading the execution of key organizational priorities, including a new target operating model and cost reduction initiatives. 🏆 Notable Achievements:- Transitioned infrastructure and cyber security functions from multiple individual and small firm onshore above market rate contractors to an onshore/offshore managed services provider (MSP), on schedule in 6 months, saving $8 million annually and reducing operational risk significantly- Laid out the roadmap to transition service desk to same MSP, saving an additional $2 million annually- In 6 months, grew the staff 50% via a multi-phase hiring plan to bring talent back in-house and rebalance the employee to contractor ratio from 75:25 to the targeted 50:50► Head of the IT Delivery Office, which had accountability for IT financials, vendor management and portfolio project management.🏆 Notable Achievements: - Matured the IT budgeting and expense management processes and reporting, partnering with Finance- Revamped project portfolio governance processes using PPM tool; automated project reporting- Established a Vendor Management Office to mature vendor performance, financial, contract and relationship management► Advisor to the COO for a procurement targeted savings plan, with goal of reducing supplier spend by $2 million.Nonprofit organizations:► Created master project plan for merger of 2 large nonprofits► Led food pantry's website and tech upgrade efforts
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Sr. ConsultantVizionara Sep 2023 - PresentLeading an IT vendor management program to mature the client organization's vendor management capabilities and build out an IT vendor management office. -
Executive DirectorNew Britain Symphony Orchestra Feb 2019 - Jun 2020New Britain, Connecticut, UsHired for my strategic planning and execution acumen to modernize the day-to-day operations from mostly paper based to cloud technologies in order to increase operational effectiveness, establish social media presence and support the Board’s desire to mature from an operating Board to a governing Board. My efforts led to increasing participation in our events by 50% and revenue increasing 35%.► Community Engagement - very visible leader who attended a variety of New Britain and area events - Chamber of Commerce, non-profit organization fundraisers and community celebrations. ► Grant writing - used GrantStation to research, log and track grant prospects and applications and created a grant calendar to ensure grant applications and reports were completed on time. Increased grant dollars by 35% over prior year.► Fundraising and donor management - input years of paper donation records and established current campaigns in DonorPerfect, a comprehensive donor management solution, to enable data analysis to understand donor segments and campaign effectiveness. Increased Annual Appeal donations by 39% over prior year and general donations by 12%.► Social Media Marketing - created and executed plan to re-establish NBSO online presence on Facebook, Twitter, their website and with ConstantContact email campaigns. Posts, page likes, followers, open rates all increased, increasing patron and donor bases and donations. Constant Contact open rates averaged 40% compared to 12% industry average.► Technology integration and optimization - eliminated redundant technologies, integrated data across software platforms and transformed paper processes to online processes, making back office operations more efficient.► Fiscal management - moved accounting from an Excel and paper based system to Quickbooks Online, allowing for transparent and accessible fiscal reporting and analysis. -
Vice President Of Program And Portfolio Management In Investments And Corporate Systems (2017–2018)Aig Sep 2017 - Sep 2018New York, Ny, UsAppointed by division CIO to program manage a multi-year business and IT transformation initiative to focus on the highest value business opportunities and ensure our technology delivers solutions with speed and reliability. ►Championed initiative to transform IT operating model and address challenging technology issues to keep pace with rapidly changing insurance industry standards and regulations. ►Recognized as an approachable, supportive, and unselfish team leader, charged with aligning technology goals and solutions and achieving delivery of programs faced with budget and timeline pressures, requiring optimization on several fronts.►Chartered to build out a portfolio management function to improve program execution, strategic project planning, project management, governance and executive reporting. Established PMO solutions, organizational tools, and processes for governance. -
Vice President―Enterprise Data Management Pmo (2014 –2017)Aig Dec 2014 - Sep 2017New York, Ny, UsPromoted into this position to oversee a PMO turnaround to stabilize and improve the delivery execution of the rapidly growing enterprise data management organization. Provided proactive customer support services for department.►Drove management oversight to build out PMO core functions consistent with strategic plans and responsive to the organization needs, to improve processes, project planning, establish internal controls and stabilize daily operations. ►Oversaw multiple functions including: portfolio governance to align with business initiatives, project prioritization, demand and resource management, project management delivery, best practices and standards compliance, Agile methodology practices, and MS Project template and portfolio management software tool (HP PPM) deployment. ►Developed operating budgets for the PMO and increased transparency, enhanced decision making and stabilized daily operations by instituting standard book of work practices and portfolio reporting.►Standardized operational metrics across teams and created project manager KPIs and metrics to measure success. Validated and assessed technical and non-technical project risks and effectively deployed mitigation plans.
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Director―Pmo & Administration (2013 – 2014)Aig Sep 2013 - Dec 2014New York, Ny, Us►Hired to establish PMO for newly formed Life and Retirement IT Data Management organization to properly resource and successfully execute on growing project demand. Aligned and maintained data management roadmap to strategic plan.►Provided oversight of the portfolio, programs and projects. Turned around failing, outsourced data warehousing project by hiring experienced project manager, and aggressively replacing low-performing resources.►Created communication plan and monthly portfolio health and status package to bring transparency to business and IT leadership. Managed Data Management budget, forecast, metrics and resource needs. ►Hired project managers to augment team with project management discipline and supplement junior level staff.
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Senior Project Director―Best Practices Lead, Personal Insurance (2011 – 2013)Travelers May 2011 - Aug 2013New York, Ny, UsRecruited to turnaround faltering IT PMO’s project management practices to improve project success rate and mature resource management capacity vs demand practices to more efficiently use resources. Led resource management initiative bringing transparency to resource capacity of 800+ person division. ►Narrowed number of redundant practices used, created PM operating guide, conducted training, adoption planning and execution, matured PMO toolset, constructed metrics, and scorecard for tracking progress and success. ►Managed Best Practices Team in partnership with best practices advisory board for development and roll out project management best practices. -
Senior Project Director / Portfolio Manager―Business Insurance (2009 – 2011)Travelers Oct 2009 - May 2011New York, Ny, UsChosen to direct multi-faceted 15-month portfolio management rollout in Operations Shared Services organization to inventory demand and book of work to prioritize, resource and execute discretionary projects and production support. ►Constructed 7 track roadmap to implement new roles (portfolio and delivery managers), processes and information capture and reporting using simple to commercial portfolio management software (HP PPM) solutions. ►Effort utilized 55 different resources over the course of the rollout. Led staff of enhancement delivery managers; responsible for intake of system enhancement requests.
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Senior Project Director / Pmo Director―Business Insurance (2009)Travelers Jan 2009 - Oct 2009New York, Ny, UsFormulated a business case to the CIO to launch a supportive model PMO with goal of improving project delivery by educating 100+ project managers on project management best practices, methodology and tools.►Increased sense of project management community in decentralized organization by conducting monthly PM Forums, establishing SharePoint site, introducing rewards for PMO event participation.
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Senior Project Director―Business Insurance (2008 – 2009)Travelers Mar 2008 - Jan 2009New York, Ny, UsCollaborated with CIO’s Chief of Staff on various operations challenges inhibiting smooth execution. Helped build IT shared services organization managing division project portfolio, releases, project governance, budgeting and planning, resource management, QA and audit/SOX security.
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Senior Project DirectorTravelers Apr 2007 - Mar 2008New York, Ny, UsManaged a $22M strategic project portfolio for the commercial lines management information systems area. Also managed a team of project managers that spanned across two programs.
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Project DirectorTravelers Mar 2006 - Mar 2007New York, Ny, UsOversaw the budget reforecast and annual budget planning for my division, managed a staff of project managers, the budget for our area and interfaced with senior management stakeholders on project and financial health. I also managed a strategic project portfolio of projects for the personal lines management information systems area.
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It DirectorTravelers 1997 - Mar 2006New York, Ny, UsPerformed a variety of IT management roles including managing a staff of developers then later systems analysts. Also set up work intake and demand management processes before this function was consolidated in a divisional PMO.
Maryann Burns Skills
Maryann Burns Education Details
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Bryant UniversityComputer Information Systems
Frequently Asked Questions about Maryann Burns
What company does Maryann Burns work for?
Maryann Burns works for Eburns Marketing Group, Llc
What is Maryann Burns's role at the current company?
Maryann Burns's current role is Fractional and Interim Chief of Staff and COO services.
What is Maryann Burns's email address?
Maryann Burns's email address is ma****@****spen.co
What schools did Maryann Burns attend?
Maryann Burns attended Bryant University.
What skills is Maryann Burns known for?
Maryann Burns has skills like Project Portfolio Management, Pmo, Program Management, Sdlc, Project Management, It Management, Business Analysis, Resource Management, Process Improvement, Leadership, Management, Vendor Management.
Who are Maryann Burns's colleagues?
Maryann Burns's colleagues are Jerry Burns.
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