Mark Burns Email & Phone Number

Brampton, Ontario, Canada

- Cultivate positive and productive working relationships with all stakeholders to createmutually beneficial outcomes such as process changes and design enhancements to improvethe customer experience- Receive, maintain and disperse inventory and issue inventory to stores whileensuring accuracy of orders- Assisted the development of performance standards; recommended appointment, promotionor reassignment of potential candidates; provide advice, counsel or instruction toemployees on work and administrative matters; and address minor disciplinary measures- Responsible for procurement, planning, directing and administering Supply Chainmanagement programs for the physical inventory of facility stock and performed theresultant research and investigations of discrepant asset balance records- Oversight of the functions within the distribution process, such as improving productionline methods and training staff in general inventory processes- Ensure employees performed work in accordance with applicable Health and Safetylegislation and corporate and departmental policies and procedures. Took appropriateaction when necessary for those employees who did not work in compliance withlegislation, policies or procedures

Brampton, Ontario, Canada

- Interpreted data on logistics elements, such as availability, maintainability, reliability,supply chain management, strategic sourcing or distribution, supplier management, ortransportation- Maintained and encouraged open lines of communication between groups and functionalareas via positive relationship management to provide the best end-to-end service toclients- Responsible for the low to high value procurement, planning, directing and administering- Supply Chain management for the physical inventory of facility stock and performed theresultant research and investigations of discrepant asset balance records- Maintained high accuracy with operational procedures for verification of incoming andoutgoing shipments, performing cyclical counts, unloading/loading trailers, systematicallylocating products and other warehouse/inventory-related tasks with the warehousemanagement system (WMS)- Provided work direction to warehouse operations personnel to ensure all employees areproperly trained and competent to perform their duties safely so the department can runsmoothly- Conferred with logistics management teams to determine ways to optimize service levels,maintain supply-chain efficiency, or minimize cost

Toronto, Ontario, Canada

- Monitored implementation and management of processes and programs to ensurestandards, compliance, regulation and reporting requirements are adhered to andmaintained- Forecasted customer demands, mass changes and updates- Kept report of all infractions and incidents to ensure that the business best practices werealigned with polices, procedures and legislation- Designed and drove metrics and key performance indicators (KPIs) for both internal andexternal stakeholders to measure and monitor carrier productivity, performance and cost.- Assisted Account Manager in preparing daily, weekly and monthly customer reports asdefined by customer requirements

Toronto, Canada Area

- Statistics tracking and analysis used for scouting, player development, and media releasesfor Toronto FC and Major League Soccer- Preparation of audio and written reports to be reviewed by media and other operationalmembers- Conduct post-game interviews

Brampton, On

- Ensured a seamless and responsive service experience by championing an organizationalculture centred on a people-focused approach.- Created, implemented and executed daily customer service plans programs throughdelegation, motivation, and coaching/development of several teams- Identified and influenced behaviors that yielded a safe, well-performing and customerdriven operation- Strategized work to be accomplished by subordinates, set and adjust short and long termpriorities, and prepare schedules for completion of work for multiple sections in Logisticsteams- Received delivered supplies, materials, and equipment; confirms that delivered goods matchpurchase order specifications of quantity, condition, model number, etc; completed allnecessary paperwork for stock items received.- Directed the proper location of inventory points for supplies/equipment through the use ofmetrics, analysis, audits; to facilitate the most efficient material handling possible- Administered the electronic inventory system including inputting of data and preparinginventory reports- Ensure the integrity of all inventories by overseeing the assigned store's equipmentmanagement to achieve a 98% accuracy level, recommending and implementing processimprovements for increased efficiencies and accuracy levels- Implemented and executed daily activities through proper delegation, motivation andcoaching/development of several teams- Monitored inventory transactions at warehouse facilities to assess receiving, storage,shipping, or inventory integrity

Brampton, Ontario

Brampton, Ontario

Brampton, Ontario

Brampton, Ontario

- Interviewed, trained and onboarded all new hires with focus on promoting effectiveemployee relations to meet business needs- Built relationships with community organizations to promote diversity and inclusion bybuilding an “employer of choice” reputation for the organization in support of employeeengagement- Conducted weekly cycle counts of inventory materials based upon computer-monitoredsuggested re-order listing; assists in conducting complete physical inventory countannually- Managed day-to-day supervision including preparation of detailed staffing plans ensuringworkloads and labour is distributed appropriately and safety topics and assignments arecommunicated

Woodbridge, Ontario

Bcomm, Business Major

Bachelor of Commerce Degree (BCOMM) Prepared research papers, presented effective business plans and initiatives, lead my group.

Advanced Diploma, Business Administration Marketing

Activities and Societies: Member of the Sheridan business club and worked as a promotional agent for school activities and groups..