Shane Burton, Cgcio Email & Phone Number

Texas, United States

Exchange Club of Fort Worth, AdministratorUrban Land Institute Dallas-Fort Worth, Sr. Contractor

MLLE Ventures Series, LLC is a real estate investment company with integrated in-house property and asset management. Located in Arlington, MLLE Ventures acquires, manages, and realizing returns on real estate investments. The company’s team is involved in acquisitions, accounting, asset management, property management, and leasing.

Irving, Texas, US

US

Provide leadership and direction for enterprise IT Operations and Infrastructure projects and initiatives and develop annual objectives and key results for Dallas County’s Enterprise IT Operations. Direct an IT Operations team which provide Helpdesk, Desktop and Mainframe Services, IT Procurement, Telecommunications, and Network and Server Infrastructure.

Irving, Texas, US

Managing the daily activities and technical operation of IT employees; establishing standardization on all computer and electronic devices; evaluating new technologies for use within the City’s Information Systems; managing the telecommunication system; providing guidance for systems design and development; ensuring operations and reliability of all.

Irving, Texas, US

• Oversee all network system functions including data-center management, telecommunication systems, high-priority issue resolution, tier 3 support, and the daily operation and maintenance of the network infrastructure..
• Led the network systems team in creating the division’s strategic plan that correlates with the overall mission of the department and goals of the City.
• Established policies and procedures to ensure conformance with department objectives.
• Assisted the Project Management Office in developing project feasibility / management templates for the department.

Irving, Texas, US

• Analyzes, designs, implements, monitors, and maintains enterprise gigabit data and voice network infrastructure comprised of Cisco routers, switches, firewalls, and other network devices. Knowledgeable in the various.
• Designed and implemented the network infrastructure for the City’s Emergency Command vehicle with integrated Avaya Voice over IP, 802.11 a/b/g wireless, and public safety radio inter-ops.
• Designed and implemented the citywide network infrastructure for the Advanced Traffic Management System over a licensed microwave ring.
• Designed and integrated Avaya Voice over IP and related equipment within the existing data infrastructure and implemented quality of service policies.
• Implemented plan to increase the City Internet visibility and reliability for ecommerce and web services while increasing security and scalability of the DMZ.
• Developed a secure wide-area network utilizing wireless technology to maintain connectivity for public safety to facilitate secure mobile connections to the city’s network.

Consulted on technology direction, trends, and solutions for 25+ diverse clients.Developed proposals, performed project scoping and collaborated with clients on design, development, testing, and implementation.Performed a significant customer service role to ensure that services were high quality, provided in a timely manner and met the business need..

• Built, installed, and repaired computers. Provided operating system installations and upgrades.
• Provided software installation and configuration. Provided technical support to end users.
• Designed and installed virtual private networks to accommodate users from remote locations.
• Provided custom Microsoft Access database design.

Associate Of Arts (A.A.)

Certificate, Certified Government Chief Information Officer