Idris Busari Email & Phone Number

Manchester, GB

Manchester, England, United Kingdom

• Deal efficiently and courteously, with tact and diplomacy, to all queries and correspondence, both written and verbal from a wide range of internal and external customers.
• Effectively produce and collate accurate information to support the performance of a high-quality service.
• Provide high quality, customer focused, flexible and timely support thereby contributing to the achievement of objectives of a high-quality service.
• Contribute to the accurate production of statistical data and other relevant information required for statutory and non-statutory means using initiative to resolve queries within agreed timescales and to a high standard.
• Effectively identify, interpret and extract information from a variety of sources using analytical and interpretation skills to provide meaningful information to both internal and external customers.
• Update and extract information from all management information systems accurately and competently as required including the retrieval and collation of reports to agreed standard and procedure.

Greater Manchester, England, United Kingdom

• Planned daily schedules and coordinated the Executive Head’s official diary, both academic and administrative.
• Provide comprehensive administrative and financial support for the school.
• Work collaboratively with all staff and parents to support pupil wellbeing.
• Receive visitors to the school and communicate with courtesy and clarity to all staff, pupils, parents, carers, visitors, outside agencies and the wider community, including answering general telephone and face to face.
• Undertake routine clerical and administrative support duties on behalf of individual members of staff, Sections / Departments or Faculties, in relation to the organisation of school activities.
• Maintain and update all administrative and information systems and processes as required, including retrieving and collating information to ensure deliver of a high-level administrative service.

Edinburgh, Scotland, United Kingdom

• Conducted market research surveys via phone calls.
• Worked within a team to gather and manage information and data via relevant system applications within the company’s engagement policy.
• Instilled confidence and assurance with the public and business community.
• Ensured participants are left feeling positive about their interview experiences.

Nigeria

• Responsible for the maintenance and upkeep of all human resources files including staff personnel records, often working with confidential information.
• Acquire payroll information for new hires, and update existing employee payroll including staff bank details, oracle numbers, staff grade levels, etc.
• Design training materials, deliver onboarding information and facilitate workshops for new hires.
• Prepare the personnel budget for the calendar year, working closely with department managers to forecast future staff changes and hiring needs.
• Develop reports on behalf of the HR department for upper management, take meeting minutes and prepare documentation.
• Manage vacation and staff leave for the calendar year, ensuring adequate staffing.

Lekki Phase 1

• Worked within a team to manage enquiries and resolve customers’ queries via relevant system applications within the company’s engagement policy.
• Tele-marketed company’s products and services, and advised prospective subscribers on available services which aligned with their needs.
• Provided after sales support to corporate clients, demonstrating excellent customer service.

Ibadan, Oyo State, Nigeria

• Developed curriculum and teaching timetable to ensure quality educational activities.
• Organized pupil enrolment and registration, managing student files and intake forms.
• Coordinated after-school coaching to further engage students.
• Courses taught: Government/Civic Education.
• Combined Teaching duties with administrative functions at Senior Management, Directors’ meetings and Board of Governors’ meetings.
• Managed the administrative support staff and coordinated tasks.

Lagos State, Nigeria

• Planned the daily schedules and calendar for all office staff, displaying strong organization and coordination skills while working with multiple schedules
• Provided front-desk customer service for visitors and potential clients, demonstrating professionalism in all interactions.
• Conducted market surveys and prepare questionnaires in order to gather demographic information and improve sales.
• Advised prospective clients on the benefits of the services offered by the company based on their unique needs.
• Managed social media platforms, ensuring consistent branding and company image.

Lagos State, Nigeria

• Planned the daily schedules and calendar for all office staff, displaying strong organization and coordination skills while working with multiple schedules
• Provided front-desk customer service for visitors and potential clients, demonstrating professionalism in all interactions.

Master'S Degree, International Politics

Bachelor Of Arts - Ba, Philosophy