Alan Bushell Email & Phone Number

Dublin, County Dublin, Ireland

Software Engineer Apprentice with Google

Ireland

Ireland

As a Cohort Facilitator, my role revolves around effectively managing and supporting groups of students enrolled in a software development diploma program. I play a crucial role in their growth and success by leading insightful weekly stand-up meetings. In these meetings, I provide valuable guidance on program content and tackle complex aspects of software.

County Dublin, Ireland

Working directly with High engaged Business Owners & Directors in a consultative approach. Covering the whole business life-cycle from beginning with PayPal to assessing their needs and growing as a business and providing ongoing support.Assisting in integration and bug reporting in relation to Checkout Flows & API's.Directly working with any business from.

Dublin

• My job withing PayPal involves a lot of cross departmental experience but predominantly revolves around the area of fraud.A brief summary of my duties include but not limited to:
• investigate fraud claims and decide on them appropriately
• minimize risk by complying with International and government compliance regulations
• Dealing with customer contacts regarding stolen financials, illicit scams, account reviews and the restricting and unrestricting of accounts.
• Maintaining a high standard when investigating fraud to minimize the chance of company loss.At present I currently assist with escalation duties and acting as point of contact for my manager. Coaching Teammates and.

Dublin, Ireland

Credit Control for the biggest mobile and fixed line provider in Ireland.Duties include:> Recovery of outstanding funds> Advising customers of suitable payment options> Implementing various payment strategies to ensure customers can manage there existing bills and clear outstanding debts.> Both inbound and outbound fund recovery.>90 to 120+ calls per.

Dublin, Ireland

Marketing consultant to one of the biggest daily deals companys in the world.Reaching out to over 600 markets worldwide.Duties include:> B2B sales> Lead Generation> Social media development> Finance negotiation> 70+ outbound calls per day

Burlington Plaza, Baggot Street, Dublin 4

Retaining customers who would like to leave or end there services with the company by means of conversation, adding value and discussing the benefits and advantages of the product. Up-selling is also a key skill in this role to maximize customer accounts.Floor Target = 70%Floor average = 64%My average = 86.4%Success in this role requires me to be a key.

Dublin 1, Ireland

Managing a team of up to 15 Customer service & Sales agents.Driving to meet and exceed KPI's as set out by the company standards.Dealing with HR paperwork, back to work, lateness, absence, poor performance etc.Setting out daily targets and implementing different tactics to develop agents and utilize there key skills. Addressing poor performance where.

IFSC Dublin

Running a hotel bar serving both Food and Drinks.Running regular Cocktail masterclasses and frequent Banquets and Private party's.

Ireland