Bushra Naheed Email & Phone Number

Handle a wide variety query from across the UK.• Support customers to resolve issues• Handle high volumes of calls and emails•  Liaise with internal departments• Multi-task and make key decisions• Assisted with recruitment efforts, including job postings and interviews• Maintained up to date knowledge of products and services.• Handled customer calls and responded to queries about services, product malfunctions, promotions, and billing.• Worked to address all customer concerns in a timely and effective manner.• Handled large volume of calls on a day to day basis with a sense of calm and good work ethic.• Developed successful tactics to sell products and services to customers.• Worked to understand the needs of each customer.

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  Senior Customer Service Advisor

  Bzh

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  Vanier College

  Computer Science