Bushra Z.

Bushra Z. Email and Phone Number

Head of Customer Solutions at Hapag-Lloyd Area Arabian Gulf #Digital Transformation##Service Delivery#Customer Experience#Personal Views Shared – Not Representative of Employer @ Hapag-Lloyd AG
hamburg, hamburg, germany
Bushra Z.'s Location
Dubai, United Arab Emirates, United Arab Emirates
About Bushra Z.

Specialities: Customer Solutions, Customer Experience , Process Improvement, Corporate Customer Services, B2B Digitalization Specialist, Ocean Freight & Shipping Liner Services, Digital Solutions , Cloud Services, Digital Services, Telecommunications, Corporate Customer Care, Business Development, Service Delivery, Sales Support, Digitalization Project Management ,Technical Coordination ,Telecom Switching, Transmission Management ;Next Generation Networks.Up-Skilled: Harvard Manage Mentor, Seven Habits-Highly Effective People, Change & Conflict Management, Team management & Leadership, Coaching, Innovation & Creativity , Versatile Communication & Inter Personal Skills, Learner for Life, Critical Thinking, Data Analysis.

Bushra Z.'s Current Company Details
Hapag-Lloyd AG

Hapag-Lloyd Ag

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Head of Customer Solutions at Hapag-Lloyd Area Arabian Gulf #Digital Transformation##Service Delivery#Customer Experience#Personal Views Shared – Not Representative of Employer
hamburg, hamburg, germany
Website:
hapag-lloyd.com
Employees:
8200
Bushra Z. Work Experience Details
  • Hapag-Lloyd Ag
    Head Customer Solutions Area Arabian Gulf
    Hapag-Lloyd Ag Sep 2021 - Present
    Dubai, United Arab Emirates
    View
  • Hapag-Lloyd Ag
    Head Customer Services -Corporate Services
    Hapag-Lloyd Ag Apr 2019 - Jul 2022
    Pakistan
    View
  • Hapag-Lloyd Ag
    Head Of Customer Services
    Hapag-Lloyd Ag Apr 2019 - Jul 2022
    Pakistan
    View
  • Ptcl
    Senior Manager Corporate Sales Support
    Ptcl Dec 2014 - Apr 2019
    Customer Services Specialist,Project Management ,Corporate Services Support
    View
  • Emirates Integrated Telecommunications Company ,Du
    Technology Security
    Emirates Integrated Telecommunications Company ,Du Aug 2008 - Dec 2008
    Liaison & Coordination for Technology Security & Risk Management Projects for Du.Oracle Based ERP System
    View
  • Pakistan Telecommunication Company Limited-Etisalat
    Operations Engineer
    Pakistan Telecommunication Company Limited-Etisalat Feb 2006 - Apr 2008
    Switching & Access Networks- Operation & Maintenance of Alcatel E-10B Switch, Optical line terminals, Optical Network Units and allied units of HCTE PECHS Division,subscriber management.Troubleshooting of outages and faults in system, allied equipments along with their preventive and corrective maintenance,alarms and faults backup.Billing,Patch Implementation/Testing.Traffic analysis and E-1 Optimization.Addressing Congestion in systems& bringing down Call Failure Ratio.Rectification of Critical/Major/Minor alarms,PATs (Provisional Acceptance Testing)& Trial loadings of OLTS and ONUs.Incident management and reporting.Liaison with vendors for system enhancements.Operation & maintenance of SIEMENS Digital transit Exchange ;Implementation/Testing of coding, routing, zoning ,trunking/routing matrix.
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Bushra Z. Education Details

Frequently Asked Questions about Bushra Z.

What company does Bushra Z. work for?

Bushra Z. works for Hapag-Lloyd Ag

What is Bushra Z.'s role at the current company?

Bushra Z.'s current role is Head of Customer Solutions at Hapag-Lloyd Area Arabian Gulf #Digital Transformation##Service Delivery#Customer Experience#Personal Views Shared – Not Representative of Employer.

What schools did Bushra Z. attend?

Bushra Z. attended Ned University Of Engineering And Technology, Pechs College.

Who are Bushra Z.'s colleagues?

Bushra Z.'s colleagues are Arnold Bailey, Jothi.siva Hapag, Nitheesh Pt, Swapnil Shinde, Andreas Köppel, Piotr Piwowarczyk, Jamaya Jarrells.

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