• Directed administrative functions of the Online MBA program, managing program development, course production, instructional design, scheduling, enrollment management, and module launches to streamline operations and enhance student experience.• Collaborated with leadership to strengthen program strategy, focusing on course-sharing agreements, tuition rate adjustments, operational planning, and strategic goal development to improve program competitiveness and quality.• Partnered with faculty to redesign the Online MBA curriculum, expanding degree specializations by forming partnerships with other colleges and establishing course-sharing agreements with campus allies.• Spearheaded improvements in admission processes with recruitment, admissions, and academic teams, introducing enhanced criteria and conditional admissions to increase accessibility.• Leveraged data analytics to inform marketing, recruitment, course scheduling, and enrollment strategies, using insights to guide operational planning and improve program effectiveness.• Coordinated the collection and analysis of over 157 data points for program evaluations, contributing to top national and global rankings and supporting consistent reporting efforts.• Streamlined academic advising services to improve new student course selection, optimize recruitment-to-advising transitions, and update electronic study plans to ensure timely graduation.• Developed professional development initiatives, including CliftonStrengths training for Purdue Online and residential students, enhancing student engagement and fostering success.• Partnered with the marketing team to create innovative engagement strategies for prospective students, showcasing the benefits of the online master’s degree.• Contributed significantly to the enhancement of the Daniels School of Business Online New Student Onboarding process, focusing on LMS course development, early student success, and retention strategies.

• Developed diverse learning environments, including face-to-face, hybrid, online, and virtual formats, fostering student academic achievement.• Delivered engaging instruction and assessment in various modalities, aligning with school syllabi standards.• Facilitated student access to campus resources in response to academic or student concerns.• Pursued continuous pedagogical enhancement through self-evaluation and feedback from students, supervisors, and peers.• Cultivated positive student relationships through effective interpersonal communication, embracing diversity of perspectives, styles, and backgrounds during classroom interactions.

• Directed a 19-campus team in creating a statewide assessment cycle for Student Life, developing protocols, tools, and a manual, supporting operational planning and process improvements.• Led strategic initiatives with state and local partners to improve retention and completion rates through leadership, service, and student organization programs.• Oversaw a team of five for the Lafayette Campus New Student Orientation, implementing a virtual option to streamline large-scale projects.• Promoted holistic student development through in-person and virtual success programs, enhancing educational experiences to support retention.• Defined program outcomes to align campus programming with departmental goals, contributing to regular departmental reporting.• Collaborated with faculty to incorporate Gallup CliftonStrengths in Student Success courses, aiding degree declaration and student retention.• Created marketing materials for Student Life across platforms, improving student engagement and outreach.• Served on statewide committees for student services, orientation, and enrollment, influencing Ivy Tech’s system-wide initiatives.• Participated in crisis intervention as part of the Behavioral Intervention Team, managing complex student support needs.• Administered the IvyLife (Engage) software, providing training to colleagues to optimize program efficiency.• Mentored students, focusing on professional development to enhance soft skills and goal-setting for post-graduation success.• Contributed to campus COVID-19 response efforts, including student contact tracing, service connections, and campus reopening planning.

• Cultivated rapport with local students and high school faculty, guiding them through the college enrollment journey.• Oversaw orientation programs to ensure new students were well-prepared for their college experience.• Spearheaded the Explore Ivy Tech recruitment initiative, showcasing campus offerings to prospective students and assisting them in setting academic objectives.• Hosted informative onsite visits for large groups interested in campus tours, admissions procedures, and program details.• Enhanced leadership skills in Student Affairs by supervising Work Study Admissions staff, fostering professional growth.• Organized various large-scale recruitment and enrollment events, including Go! Ivy Day, Discover Dual Credit, and Express Enrollment Day, to attract prospective students.• Contributed to extensive marketing and publicity campaigns to boost recruitment and enrollment within the service area.• Engaged in recruiting efforts for non-traditional student populations, including home-schooled students, adult re-entry candidates, and recent GED graduates, both on and off campus.• Managed the admissions process for the Guest Applicant Program, targeting full-time students from other colleges across Indiana to increase enrollment.• Utilized BANNER software to streamline student admissions applications and documentation processes, facilitating service area enrollment growth.• Provided responsive support to student inquiries through the Lafayette Admissions Online Help Desk, ensuring high levels of customer service.• Facilitated a mentoring program for new and veteran adjuncts, enhancing instructional effectiveness and professional development within the program.

• Orchestrated a hybrid mentoring program for new and veteran adjuncts, elevating instructional effectiveness and fostering professional growth.• Conducted academic advising sessions on a regular basis, aiming to enhance student retention and facilitate degree completion.• Developed diverse learning environments, including face-to-face, hybrid, and online formats, to empower students in achieving academic success.• Delivered impactful instruction and assessment through various modalities, aligning with school syllabi standards, both in face-to-face, hybrid, and online settings.

• Developed dynamic learning environments, incorporating face-to-face, hybrid, and online modalities, fostering student empowerment towards academic achievements.• Implemented engaging face-to-face, hybrid, and online instruction and assessment, aligning closely with established syllabi standards.• Conducted regular academic advising sessions to support student retention and facilitate timely degree completion.• Innovated school program offerings by architecting a comprehensive statewide ACSM Certified Personal Training curriculum from inception.• Formulated fresh online curricula and learning objectives for Health & Wellness for Life courses, revitalizing their purpose and efficacy.• Evaluated and refined both face-to-face and online courses across the School of Health Sciences, enhancing instructional quality.• Cultivated positive student rapport through effective interpersonal communication, valuing diversity of perspectives and backgrounds in classroom interactions.• Mentored adjunct faculty members to uphold consistent professionalism standards across the School of Health Sciences, fostering a collaborative teaching environment.