Supporting UK engineering SMEs:- Tender response writing- ISO Management System mobilisation- LinkedIn improvement- Business award submissions- Key Account Management Plans- Customer Relationship Management (CRM)- Web-site population- Technical copy writing- Maintenance Gap Analysis- Asset Care strategy development- Reliability Centred Maintenance (RCM)- Root Cause Analysis (RCA)

Musk partner with clients in the manufacturing sector to improve their production capability and help them gain competitive advantage through Process Projects and Asset Care services. My role linked Business Development, Marketing, ISO Management and Asset Care improvement across two business units, following acquisition.Achievements:- Led the Business Development function to continue sales growth and establish / maintain engagement with key accounts- Mobilisation of… Show more Musk partner with clients in the manufacturing sector to improve their production capability and help them gain competitive advantage through Process Projects and Asset Care services. My role linked Business Development, Marketing, ISO Management and Asset Care improvement across two business units, following acquisition.Achievements:- Led the Business Development function to continue sales growth and establish / maintain engagement with key accounts- Mobilisation of a common ISO management system (Safety, Quality and Environmental), achieving ISO accreditation, working towards an integrated management system- Development of a CRM strategy, mobilisation of a common CRM system and User training- Marketing Strategy developed, social media mobilised and LinkedIn training workshops provided- Introduced Key Account Management leading to improved customer service and relationships- Conducted Asset Care Assessment workshops at many manufacturing sites- Identified improvement opportunities for Plant Maintenance and Engineering Compliance- Programme Manager for several Reliability Improvement Projects Show less

Established an effective marketing / business development function and developed new workstreams with several new clients in the automotive, brewing, chemical, food and waste sectors. Led tenders, authored proposals and presented to board-level decision-makers. Contributed to the development and implementation of a successful business strategy which focussed the senior management team and improved business performance.Quality Manager - leading to successful upgrade to… Show more Established an effective marketing / business development function and developed new workstreams with several new clients in the automotive, brewing, chemical, food and waste sectors. Led tenders, authored proposals and presented to board-level decision-makers. Contributed to the development and implementation of a successful business strategy which focussed the senior management team and improved business performance.Quality Manager - leading to successful upgrade to ISO9001:2015 and ISO14001:2015. Embedded the Quality Management System into every-day operations resulting in improved performance and professionalism, particularly in relation to service delivery, controlled documents, reporting and communication. Show less

Operational management of Reliability department including the Condition Monitoring team and field-based Plant Maintenance teams. Created and implemented pragmatic Asset Care processes and re-engineered mode-of-operation leading to efficiency gains. Account management and bid-writing.Mentored / coached Reliability personnel to provide a strategic function within the business. Developed young Reliability engineers to broaden core engineering skills. Several have been recognised with… Show more Operational management of Reliability department including the Condition Monitoring team and field-based Plant Maintenance teams. Created and implemented pragmatic Asset Care processes and re-engineered mode-of-operation leading to efficiency gains. Account management and bid-writing.Mentored / coached Reliability personnel to provide a strategic function within the business. Developed young Reliability engineers to broaden core engineering skills. Several have been recognised with national achievement awards and have progressed to fulfil management and specialist roles.Programme manager for Maintenance / Reliability Improvement Projects with several manufacturers in multiple-sectors. Initiatives led to significant productivity gains by reducing breakdowns by the introduction of holistic maintenance regimes. Delivered Reliability Improvement training workshops. Show less

Development of a 'best-practise' approach to Asset Care including a Maintenance Improvement methodology and Asset Care Assessment Model. Account management including tender and quote submission. Gained several new clients and generated work streams in new sectors.Operational management of the Condition Monitoring and Reliability Improvement departments and programme management of Maintenance Improvement Projects. Supported new Asset Care contract mobilisation and developed KPIs to… Show more Development of a 'best-practise' approach to Asset Care including a Maintenance Improvement methodology and Asset Care Assessment Model. Account management including tender and quote submission. Gained several new clients and generated work streams in new sectors.Operational management of the Condition Monitoring and Reliability Improvement departments and programme management of Maintenance Improvement Projects. Supported new Asset Care contract mobilisation and developed KPIs to monitor and improve Asset Care performance. Strong believer in what gets measured gets done. Developed and delivered Asset Care training workshops / courses.Led successful company re-branding including development of new web-site and marketing collateral and attained ISO9001 (Quality), OHSA 18001 (Safety) and ISO14001 (Environmental) standards. Show less

Delivered engineering consultancy services and technical training to the defence, aerospace and manufacturing sectors:- Conducted feasibility / scoping studies to identify maintenance solutions that reduce cost and availability risk and ensure maintenance schedules contribute to safe operation- Design of through-life maintenance strategies and processes leading to production and presentation of proposals- Project management of technical projects to bring about change and… Show more Delivered engineering consultancy services and technical training to the defence, aerospace and manufacturing sectors:- Conducted feasibility / scoping studies to identify maintenance solutions that reduce cost and availability risk and ensure maintenance schedules contribute to safe operation- Design of through-life maintenance strategies and processes leading to production and presentation of proposals- Project management of technical projects to bring about change and improvement initiatives- Operational management of field-based technical teams- Design and delivery of technical training courses (UK and abroad)- Coaching / Mentoring Show less

Introduced a Business Development / marketing function and led a successful company re-branding. Bid Manager for several winning tenders. Obtained several new customers and a significant increase in sales.Conducted scoping studies and assembled Systems Engineering / Reliability-based analytical solutions to achieve Safety and Reliability improvements and cost reductions on several UK MoD Air Platforms including leading a maintenance review following a major in-service failure.… Show more Introduced a Business Development / marketing function and led a successful company re-branding. Bid Manager for several winning tenders. Obtained several new customers and a significant increase in sales.Conducted scoping studies and assembled Systems Engineering / Reliability-based analytical solutions to achieve Safety and Reliability improvements and cost reductions on several UK MoD Air Platforms including leading a maintenance review following a major in-service failure. Facilitated customer workshops to determine appropriate maintenance strategies. Managed multiple Reliability and technical authoring contracts and formed, led and monitored performance of teams. Show less

Active in several sectors including aviation, rail, defence, manufacturing and marine. Managed a team of Engagement Managers with responsibility for presentation of proposals to internal and customer personnel up to Board Level. Account Manager for several strategic accounts. Won significant amounts of new business.

Operational management of field-based technical teams conducting Reliability projects. Facilitated study groups to analyse equipment to influence design changes, reduce maintenance costs and identify in-service maintenance requirements. Designed, produced and presented technical training courses. RCM / MSG-3 Subject-Matter-Expert.

Formed, trained and led teams in conducting technical investigation, analytical assessment of maintenance requirements and development of maintenance plans. Significant safety improvements and cost savings achieved. This work was recognised with a commendation by the RAF Chief Engineer.

Managed a computer department supporting 120 terminals and 1000 users providing key engineering and administration functionality. Re-engineered the system leading to significantly reduced downtime, greater system functionality and much improved database accuracy. Provided this service during a period of intense operational activity and organisational change.

Led teams in carrying out planned maintenance, rectification, modification and handling of military aircraft at both Forward and Depth in support of maritime reconnaissance, strike, air defence and flight refuelling operations. Supported the trial and evaluation of new-to-service assets / platform.

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