Butch Rivera Email and Phone Number

Accountable for :- Owner/Operator performance and improvement- Consulting activities for owner/operator organizations- Leverage company tools, operations, associate support & expertise and best practices across business functions- Usage of data and analytics to inform decision making- Strategically preparing and managing business review process to turn over to and participate with operations officer or field VP- Responsible for certification & maximization of core initiatives as needed

I oversee a group of Owner/Operator organizations in a market, collaboratively planning with them and leveraging strong relationships to drive business growth and market share, QSC for the customer and profitably in alignment with McDonald's Plan to WinI am also responsible for leading and directing a team of Operations Consultants who provide targeted consulting to assigned organizations and ensure successful deployment of sales building and operational initiatives.I also ensure delivery of Operator business reviews with a goal of supporting mutual short-and long-term results for Franchisee partners and the McDonald's organization.