As a General Sales Manager at Roanoke Ford, I lead a team of sales professionals and oversee the sales operations and strategy for the dealership. I have more than 20 years of experience in the automotive industry, working with different brands and markets. I hold the Mark of Excellence certification, which attests to my high standards of sales performance, customer service, and product knowledge.My core competencies include new business development, process improvement, and marketing communications. I have successfully increased customer satisfaction and retention, enhanced sales productivity and efficiency, and expanded market share and revenue. I am passionate about delivering exceptional value to both the customers and the organization, and contributing to the growth and success of the automotive industry. I am always eager to learn new skills, embrace new challenges, and collaborate with diverse and talented colleagues.