Jesper Buur Pedersen

Jesper Buur Pedersen Email and Phone Number

IT-supportmanager @ NRGi
Silkeborg, DK
Jesper Buur Pedersen's Location
Silkeborg, Central Denmark Region, Denmark, Denmark
Jesper Buur Pedersen's Contact Details

Jesper Buur Pedersen work email

Jesper Buur Pedersen personal email

n/a
About Jesper Buur Pedersen

Brænder for IT Support i verdensklasse.Jeg er rigtig god til at optimere og se hvordan man kan få mest ud af ressourcer, udennødvendigvis blot at ansætte flere folk. At få folk til at arbejde sammen i teams og udnytte detpotentiale.

Jesper Buur Pedersen's Current Company Details
NRGi

Nrgi

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IT-supportmanager
Silkeborg, DK
Website:
nrgiinfo.dk
Employees:
550
Jesper Buur Pedersen Work Experience Details
  • Nrgi
    It-Supportmanager
    Nrgi
    Silkeborg, Dk
    View
  • Automize
    Tech Lead
    Automize Mar 2023 - Present
    View
  • Automize
    Senior It Supporter
    Automize Jan 2023 - Mar 2023
    View
  • Norlys
    Senior It Supporter
    Norlys Mar 2022 - Jan 2023
    Silkeborg, Midtjylland, Danmark
    View
  • Norlys
    It-Supporter
    Norlys Sep 2020 - Mar 2022
    Silkeborg, Midtjylland, Danmark
    View
  • Bang & Olufsen
    It-Konsulent
    Bang & Olufsen Aug 2007 - Sep 2020
    AnsvarsområderAnsvarlig for UK og US datterselskaber (IT) samt DK (Struer og KBH)Arbejdsopgaver- Support af slutbrugere (800 brugere på verdensplan)- Helpdesk (sagsbehandling, og koordinering)- Onsite support (DK(Struer og Kbh.), UK, US)- Indkøb HW/SW (samarbejde med eksterne partnere)- Opbygning af intern indkøbsportal - Telefoni-ansvarligTeamleder for helpdesk- Medansvarlig i at drifte flere projekter Resultater/Udbytte- Teamleder: fik vores helpdesk til at fungere utroligt godt, med en brugertilfredshed på 93% - samt ikke mindst et velfungerende team med tilfredse medarbejdere- Helpdesk: nedbragte svartider. Optimerede arbejdsgange og best practise Udarbejdelse af FAQ og selfservice portal- Optimering af ticket handling i Helpdesk- MDM, optimering af process for on/offboarding af medarbejdere
    View
  • Itino
    It-Salg
    Itino Mar 2005 - Aug 2007
    Skive, Midtjylland, Danmark
    IT support, salg og tekniker (privat og erhverv)
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  • Logodan A/S
    It-Konsulent
    Logodan A/S Sep 2002 - Sep 2005
    Silkeborg, Midtjylland, Danmark
    View
  • Edb Centret Holstebro
    It-Salg
    Edb Centret Holstebro Mar 1994 - Mar 2001
    Holstebro, Midtjylland, Danmark
    Salg, tekniker (privat og erhverv)
    View

Jesper Buur Pedersen Skills

Change Management Project Management Integration Office 365 Skype For Business Rightnow Remedy Itil Helpdesk Support

Jesper Buur Pedersen Education Details

  • It Acadamy
    It Acadamy
    Information Technology
  • Skive College
    Skive College
    General Sales, Merchandising And Related Marketing Operations
    View
  • Vinderup Realskole
    Vinderup Realskole
    8.-10. Klasse
  • Sevel Skole
    Sevel Skole
    0.-7. Klasse
  • Metierwestergaard
    Metierwestergaard
    It Service Excellence Coach

Frequently Asked Questions about Jesper Buur Pedersen

What company does Jesper Buur Pedersen work for?

Jesper Buur Pedersen works for Nrgi

What is Jesper Buur Pedersen's role at the current company?

Jesper Buur Pedersen's current role is IT-supportmanager.

What is Jesper Buur Pedersen's email address?

Jesper Buur Pedersen's email address is jp****@****fsen.dk

What schools did Jesper Buur Pedersen attend?

Jesper Buur Pedersen attended It Acadamy, Skive College, Vinderup Realskole, Sevel Skole, Metierwestergaard.

What skills is Jesper Buur Pedersen known for?

Jesper Buur Pedersen has skills like Change Management, Project Management, Integration, Office 365, Skype For Business, Rightnow, Remedy Itil, Helpdesk Support.

Who are Jesper Buur Pedersen's colleagues?

Jesper Buur Pedersen's colleagues are Gitte Cramer, Simon Tornberg Hansen, Ole Jensen, Olivia L., Lars Barly, Karin Fogh Nielsen, Thomas Jul Larsen.

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