Buvanesh Chandrasekar Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

- Go To Area (GTA): Enhancing the orders sent to the Captains who activate GTA (when Captains express preferences for specific locations). This led to 2-3x improvement in order acceptance of the captains. This project had Cross-function collaborations with both Product experts and Operation teams to drive for feature adoption and enhance Customer experiences, thereby increasing the usage of the feature from 1% to 10%.- Loyalty Program (VIP Captains): End-to-End design and management of loyalty program to improve captain retention through strategic program design, cross- functional collaboration, and data-driven insights.- Fleet Management: Developed and launched a successful Fleet Management product that expanded opportunities across the entire CAB ecosystem by increasing supply. The solution provided comprehensive end-to-end visibility, enabling fleet owners to effectively oversee and manage their fleets.Awarded special recognition by the team for my dedication in taking full ownership of the product and successfully delivering it on time.

Bengaluru, Karnataka, India

- Captain/Rider Experience:Managed a team of 3 working along side Product Manager to help product/businesses find answers to their quests and pointing out product for any upgrades if necessary - Negative Wallet Balance: With all companies focusing on profitability, one of the main areas was to stop the growing negative wallet balance of the captains which reduces the risk lifecycle of the org. Here I was played a crucial role in giving the PM's an understanding into the Financial and Operational metrics which they didn't look at for the last 7 years. Was appreciated for my Business problem-solving skills and quick understanding of the business that helped in breaking down the problem - Earnings 2.0: Revamping Earning Visualization Experience for captains and understanding the impact of it had on the reduction of Tickets raised in Call Center- Marketplace: - Auto APR: Another problem statement which was identified as a way to increase profitability was looking at the entire marketplace health metrics to increase the total ride count and our team was completely focused onto Acceptance rate for Auto. While preference placed a main factor we ran various A/B tests validate our hypothesis to increase the acceptance rate of Captains.

Bengaluru, Karnataka, India

Helped a Fortune 500 US based rental business in their Sales and Marketing Division. Worked on enriching Project data by working on multiple work items related to projects data•Project Dedupe: Build an algorithm which can identify duplicate projects which are provided by various 3rd party sources•Project – Job Site matching: Matching the Deduped projects with the transaction data (Job Site), so that the sales reps can identify potential linked to the project while targeting them•Enhancing Project Status: Enhancing the Project Status using rule-based algorithm which helps the reps in giving visibility into the project and use the right strategy while targeting them

Bengaluru, Karnataka, India

Zigby (Adhoc Sales)•Build a robust algorithm to identify the right set of customers to target for selling the returned items on the same day, which helped resell 35% of the returned goods•Helped the business stakeholders to give visibility into various performance metrics to track at different levelsCompetitor Data Scraping•Identified Key business competitors in the landscape and helped Ninjacart gain access to key competitor pricing data•Lead the product team in integrating the product for the business to have visibility into competitor pricing data. •Giving Ninjacart the power to price at a more competitive rate in a daily evolving market conditionsCRM 2.0•Post COVID the company’s changed to improving the customer experience side of things•CRM product in the company was going for entire revamp from top to bottom o Helped the product team in ideation for product flow, data capturing and testing the data capture errors o Giving business visibility to the customer side of things by tracking Key Performance Metrics

Bengaluru Area, India

1. Advanced Customer Targeting & Segmentation: (Middle East based conglomerate) • Enabled the client to understand the customer behavior and targeting them based on their preferences• Identified the vital behavioral aspects of a customer for segmentation, and profiled them based on their characteristics – based on K-means and PAM algorithms2. Targeted Marketing Campaigns: (Middle East based conglomerate)• Enabled the company to generate $8.1M revenue by targeting the right population• Generated a specific target list for 19 campaigns with an overall conversion rate of 3.2%Client acknowledgement and kudos from team for the quick turnarounds and deliverable quality3. Parking Optimization: (Middle East based conglomerate)• Enabled the company to save $5.8M to the mall revenue by ceasing the staff & misuser violations • Catalyzed behavioral change in client team from reactive to proactive through a decision board

Bengaluru Area, India

Performance Analysis and Supply Chain: (Fortune 200 Retail company)• Providing live tracking, customized and data driven recommendations/insights to various KPI’s through a live dashboard in a web-based dashboard called DOMO• Worked with the marketing team to help them understand the effect of EDLP (Every Day Low Price) products before and after they were put on EDLP and provided with a live dashboard in DOMO• Provided the client with dashboards to track Supply chain metrics which came as an eye opener to them, as they didn’t have any data driven mechanism to capture the Supply chain of the company in a standard mannerSpot Award for investing time to learn about all threads, guiding the team, taking initiative and driving accountability within the team.

Bengaluru Area, India

Predictive Analysis: (Fortune 100 Energy company)Provided an equation for the business which would help them predict the gas usage of new customers, which would in turn help the business in providing rebates to the customers while they take a new gas connection

Bengaluru Area, India

Performance Analysis of company’s and competitor drugs: (Fortune 500 Pharmacy company)1. Created a dashboard in QlikView to showcase the performance of a rare disease drug throughout USA. This later helped in targeting the patient’s family members as the rare disease is inherited2. Also worked with sales team with providing analysis around various KPIs of company’s drugs and competitors drugs in renal and osteoarthritis markets. This helped them in understanding the performance of the drug

Coimbatore

In this internship we were given the task of designing an automated food processing unit to produce Idly. We came up with a design for the same.