Creative UX Designer / Level III remote support professional with over 10 years developing innovative, approachable user experience frameworks for online service industry portals including end user support and medical services. Skilled at diverging from UX norms without alienating users. Ceaselessly focused on user-centric design decisions. Accomplished at creating wholly new frameworks that feel completely familiar to ease user adoption. Fluent with HTML and CSS.
Medrank Interactive
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Ux Design Analyst Tech LeadMedrank Interactive Oct 2022 - Present- Maximize system performance enhancing end-user experience by applyingiterative back end development updates.- Monitor emerging UX design trends and practices for useful techniques andcutting-edge developments suitable for integration into future projects.- Collaborate with Test automation Engineers to produce rapid UX iteration viaautomated diagnostics.- Participate in design review meetings to brainstorm new UX developmentsthrough collaborative thinking.- Apply both qualitative and quantitative analysis techniques to continuously improve end-user experiences.- Design elevated and brand-right creative to achieve marketing and stakeholder objectives.
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Ux Designer AnalystTeledoc, Llc Oct 2009 - Feb 2022- Maximize system performance enhancing end-user experience by applying iterative back end development updates.- Monitor emerging UX design trends and practices for useful techniques and cutting-edge developments suitable for integration into future projects.- Collaborate with Test automation Engineers to produce rapid UX iteration via automated diagnostics.- Participate in design review meetings to brainstorm new UX developments through collaborative thinking.- Apply both qualitative and quantitative analysis techniques to continuously improve end-user experiences.- Design elevated and brand-right creative to achieve marketing and stakeholder objectives. -
Foundation CoordinatorAffordable Technology Foundation Jun 2012 - Jan 2018Previously a tech support company, Affordable Technology is migrating to UX / Web Design and Web Development. These are exciting times for technology and I look forward to talking to you about how we can work together. -
Tech Support Remediation SpecialistMicrosoft Jan 2010 - Jul 2014Redmond, Washington, UsProvided technical support and mentorship remotely via the Answer Desk platform to individuals and companies through the Microsoft support platform. -
Specialty SupportSupportspace, Ltd. 2010 - 2013Provided specialty support via the Supportspace platform directly to consumers needing help with Apple, HP, Kaspersky, Trend Micro, and related services. Highly engaging, customer-centered and results-driven position.
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Technical Support Engineer CtoOcean Shores Computers, Inc Mar 2007 - Feb 2012Providing B2B and B2C IT support services for a wide range of products and applications.
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Retail Store ManagerComputer Renaissance Mar 1998 - Jan 2010UsHeld multiple positions while with this company. Was Director of Operations for Off-lease division (Then known as Exegen Technologies) in Des Moines Wa 1998 - 2000, then side stepped into a Retail Store Management position for their Spokane Washington store. After working with that store to increase profit and productivity I moved back to Olympia, Wa and worked independently for the remainder of my career while in their group. The Corporation liquidated in the mid 2000's however I stayed with the name until the brand no longer held any locations in Washington State.
Alan Fischbach Skills
Alan Fischbach Education Details
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American Public University SystemInformation Technology -
Ashworth CollegeComputer And Information Sciences And Support Services -
Pierce College At PuyallupGeneral -
BloomtechUser Experience Design
Frequently Asked Questions about Alan Fischbach
What company does Alan Fischbach work for?
Alan Fischbach works for Medrank Interactive
What is Alan Fischbach's role at the current company?
Alan Fischbach's current role is User Experience Professional.
What schools did Alan Fischbach attend?
Alan Fischbach attended American Public University System, Ashworth College, Pierce College At Puyallup, Bloomtech.
What are some of Alan Fischbach's interests?
Alan Fischbach has interest in Social Services.
What skills is Alan Fischbach known for?
Alan Fischbach has skills like Project Management, Microsoft Office, Business Analysis, Html, Customer Service, Program Management, Change Management, Software Documentation, Troubleshooting, Analysis, Team Leadership, Visio.
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