Buzz Valutis

Buzz Valutis Email and Phone Number

JARaaS - VP Customer Operations @ JARaaS Inc.
Buzz Valutis's Location
Meridian, Idaho, United States, United States
Buzz Valutis's Contact Details
About Buzz Valutis

Accomplished sales, service and support operations manager with over 15 years of experience, specializing in customer experience and process flow management. I offer expertise in building high-performing teams, managing complex projects, and optimizing processes for Fortune 50 companies. Renowned for creative problem-solving and effectively leading dynamic sales and service organizations, I consistently foster a positive and motivated workplace culture that enhances team morale and drives exceptional results.

Buzz Valutis's Current Company Details
JARaaS Inc.

Jaraas Inc.

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JARaaS - VP Customer Operations
Buzz Valutis Work Experience Details
  • Jaraas Inc.
    Vice President Customer Operations
    Jaraas Inc. Jun 2024 - Present
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  • Jaraas Inc.
    Sr. Director Customer Success
    Jaraas Inc. Nov 2023 - Jun 2024
    Boise, Idaho, United States
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  • Partnerhero
    Sr. Operations Manager
    Partnerhero Jul 2021 - Nov 2023
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  • Partnerhero
    Operations Manager
    Partnerhero Jan 2021 - Jul 2021
    Boise, Idaho, United States
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  • Valor Global
    Training And Quality Assurance Manager
    Valor Global Mar 2020 - Jan 2021
    Boise, Idaho, United States
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  • Proservice Boise
    Training And Quality Manager
    Proservice Boise 2019 - Mar 2020
    Successful operations manager with over 15 years experience in managing teams, projects, process, and training. Proven ability to coach and build leadership teams with Fortune 50 companies. A creative problem-solver leading fast-paced sales and service organizations.
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  • Jelli, Inc.
    Manager, Boise Network Operations Center
    Jelli, Inc. Jan 2016 - 2019
    Boise, Idaho Area
  • Hewlett-Packard
    Customer Experience Program Manager
    Hewlett-Packard Oct 2012 - Dec 2014
    Boise, Idaho Area
    - Improved customer experience by 65%- Increased web user efficiency by 140% - Reduced customer ‘Help’ requests by 50%
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  • Hewlett-Packard
    Process And Capabilities Manager
    Hewlett-Packard Jun 2011 - Oct 2012
    Boise, Idaho Area
    - Managed all internal IT and process-improvement projects - Led transformation of telephony from analog to VoIP digital system for global team- Led migration of business database from legacy to new vendor- Created joint business venture for an increase of $80 million in new sales - Customer support pilot program to increase customer engagement- Managed IT project prioritization process for global business unit
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  • Hewlett-Packard
    Project Manager
    Hewlett-Packard Feb 2007 - Jun 2011
    Boise, Idaho Area
    - Owned and managed all project requests with IT and stakeholders - Reduced business OPEX by 25% year-over-year- Managed off-shore IT team- Launched HP social media program, garnering over 100k followers - Launched Communications Plan which increased inventory awareness by 150%
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  • Hewlett-Packard
    Team Sales/Development Coach
    Hewlett-Packard Mar 2005 - Feb 2007
    Boise, Idaho Area
    - Quality assurance and sales coaching program which increased sales revenue over 100% - Developed and delivered training curriculum on consultative selling- Increased customer satisfaction with HP North American sales team by 80%- Six Sigma Green Belt certification- Delivered sales training and product positioning to increase value-added sales by 40%- Built and launched quality assurance program for sales team of 120 agents- Managed training program which increased sales conversion by 20%- Increased sales by $80 million and customer satisfaction by 40% in two years
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  • Directv
    Escalations/Communication Management
    Directv 2001 - 2005
    El Segundo, Ca; Boise, Id
    - Managed communication process for internal and outsourced call centers - Special liaison between Boise call center and Office of the President - Created immediate, consistent customer escalation process for all points of customer contact in internal and outsourced call centers - Personally responded to customers with unresolved escalations
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Buzz Valutis Skills

Project Management Program Management Management Account Management Cross Functional Team Leadership Sales Business Process Team Leadership Crm Call Centers Change Management Vendor Management Training Coaching Leadership Six Sigma Process Improvement Strategy Salesforce.com Product Management Outsourcing Cloud Computing Sales Management Enterprise Software Business Process Improvement Business Analysis Customer Relationship Management Customer Experience Advertising Six Sigma Green Belt Integration Pmo Software Project Management Workshop Facilitation Employee Training

Frequently Asked Questions about Buzz Valutis

What company does Buzz Valutis work for?

Buzz Valutis works for Jaraas Inc.

What is Buzz Valutis's role at the current company?

Buzz Valutis's current role is JARaaS - VP Customer Operations.

What is Buzz Valutis's email address?

Buzz Valutis's email address is bu****@****bal.com

What is Buzz Valutis's direct phone number?

Buzz Valutis's direct phone number is +165048*****

What skills is Buzz Valutis known for?

Buzz Valutis has skills like Project Management, Program Management, Management, Account Management, Cross Functional Team Leadership, Sales, Business Process, Team Leadership, Crm, Call Centers, Change Management, Vendor Management.

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