Buzz Robinson Email & Phone Number

Responsible for major project management initiatives for the worlds largest retailer. Projects include national and international implementations

• Responsible for Project Management of complex loan initiatives. Successfully led a project to convert $2.3 billion worth of loans from a recent acquisition. This was a very high profile assignment with stringent deadlines coupled with a very risk adverse organization. The project team consisted of business analysts, functional users through out the organization and North America, computer technology, and six outside vendors.• Assisted with establishment of project methodology and adherence. Contributed to metrics for project adherence and performance based incentives resulting in increased on-time delivery of projects.• Successfully completed three phase project to e-present statements, correspondence, and privacy statements to borrowers. This project resulted in significant savings to the company (over $300,000 per year).• Rewarded with bonuses and letters of recognition for exceeding performance standards.

Transitioned into this position upon the acquisition of Coastal Corp by El Paso Corp due to exceptional customer service and project management skills. • Liaison between IT and Marketing, was responsible for marketing natural gas transportation and projects on a major interstate pipeline. Gained the unique opportunity to view IT from the outside – in. • Major accounts generated in excess of $50 million in annual revenue. • Exceptional skill working with all departments in organization to resolve customer issues and provide excellent customer service.

• Major reengineering, systems analysis, design, and implementation of complex corporate business systems to utilize new client server and web technologies in a team environment. • Implemented a complex pipeline scheduling system from scheduling one time every two days to scheduling four times every day without adding any additional personnel.• Project management, leadership, design, and analysis for newly created online system that allowed pipeline customers access to pipeline scheduling and accounting data.• Directly responsible for significant enhancements causing this system to rise to the top ten in industry customer satisfaction surveys. • Improved IT relationships with user and customer community. • Responsible for project management, supervision of software development staff (20 programmer / analysts) including salary administration, performance appraisals, and career planning.

• Analysis and design of interactive and batch computer systems to support the complex requirements of the Gas Supply, Production Administration, Marketing, and Operations Control functions of the company.• Responsible for the design and implementation of 'Passport Gold', one of the most highly rated customer information / pipeline scheduling systems in the industry at the time.• Business analysis expertise and project management skills in a technical environment including client server, relational data base, and 4th generation languages and report writers.