Dmytro Bazylevskyi Email & Phone Number

Kyiv Metropolitan Area

Kyiv City, Ukraine

Testing back-end including API;Participation in Scrum activities;Maintaining Test documentation (cases, suits, reports etc.)Deploy;Virtualbox testing;

Kyiv

Perform/organize systematic quality check of all support team members and support supervisors to maintain high qualification level and high individual performance of each employee;Process STMs mistakes, calculate fines and bonuses via loyalty system;Compose, organize, structure, update STMs’ tutorials database;Organize and conduct tests;Organize and conduct trainings for new STMs’ as well as current STMs’;Manage motivational program(s) "Best supporter of the month" and other;Monitor adminka load when required, participate in adminka bug fixes and initiate improvements.

Kyiv

Control and report workload during the shifts;Distribute working tasks among supporters;Report system bugs in Jira;Eliminate critical situations;Provide discipline during and between the shifts.Team-lead duties, KPI calculation

Kyiv

Communication with customers.Trouble-shooting.Processing orders.

Providing assistance to American customers over the phone, chat, emails.Solving technical issuesUpsales

Santa Clarita, California, Usa

Roller-coaster operator

Sowtware Testing

The course has covered the theoretical background of QA/QC in software development. It included Web, Mobile, Game testing.

Master'S Degree, Language Interpretation And Translation