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Prasad B V is listed as Operations | Enthusiastic about human psychology and behavioral economics. at Freelance, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Prasad B V.
Prasad B V previously worked as Online Marketer at Freelance and Senior Operations at Skoolz. Prasad B V holds Bachelor Of Commerce - Bcom, Accounting from Indian Academy Group Of Institutions.
Hey there! I'm Prasad, and I've had quite the adventure in the world of business and marketing. I'm the kind of person who is naturally curious and loves questioning, which helps me gain fresh ideas and unique perspectives.In my journey, I've tackled everything from implementing complex CRM systems to automating tedious tasks and streamlining operations. I even turned Google Maps into a goldmine for lead generation, which led to a whopping 42.72% boost in revenue – talk about a game-changer!I've also got a knack for enhancing products – like introducing map views for website listings and implementing lead-generating chatbots that solve problems, boost user engagement, and streamline search experiences.But I'm not just a tech enthusiast; I'm also a people person. I've trained teams, helped in the hiring process, and acted as a bridge between different departments, ensuring everyone's on the same page. I've coordinating events, given feedback on creative content, and brainstormed ideas to enhance user experiences.Now, I'm setting my sights on the world of Product Marketing. I'm excited to bring my unique blend of tech-savvy and people skills to the table. Let's connect, chat, and explore how we can create some marketing magic together!
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Bengaluru, Karnataka, India
Helping young companies and solo entrepreneurs with web development and WhatsApp marketing.Helping young companies and solo entrepreneurs with web development and WhatsApp marketing.
Bengaluru, Karnataka, India
• Developed a cost-effective lead generation strategy using Google Maps, resulting in a 42.72% increase in the company's realized revenue.• Learned and implemented the Zoho system for B2B and B2C operations, including the invoicing process, within 3 weeks. This kick-started the operations process and actively improved it with automation, resulting in a substantial time reduction of 97.86%.• Collaborated with the tech team to ensure task delivery and adherence to project requirements. Also, played a key role in conducting quality checks to identify bugs and new product improvement features for user engagement and lead generation.• Acted as a liaison and the single point of contact between various internal and external teams and stakeholders.• Organized more than 45 events with distinguished guests and celebrity hosts, enhancing the company's reputation, digital awareness, and playing a pivotal role in expanding the company's digital presence across 10 major Indian cities.• Managed the recruitment and hiring process for the creative and content teams.• Managed content creation for the website and the social media platforms.
Bengaluru, Karnataka, India
• Conducted audits of cancellation calls for AT&T (TV, mobility, internet) provided detailed written feedback to agents regarding their call handling performance, highlighting areas of improvement and best practices.• Assisted in reviewing colleagues' feedback before final submissions, ensuring consistency and accuracy.• Collaborated with team members to develop and implement new ideas and strategies to enhance the feedback system, aiming to improve overall quality and reduce customer retention costs.• Shared insights and recommendations during client meetings, utilizing relevant data to support suggestions for process improvements.• Effectively addressed doubts and concerns during call audits, leveraging data and analysis to validate feedback and provide clarity.
Bengaluru, Karnataka, India
• Converted inquiries into sales by handling inbound calls from potential travelers seeking flight bookings, hotel reservations, and car rentals in the USA for Expedia, CheapTickets, and Orbitz.• Consistently achieved daily targets of $700 in hotel bookings and $1200 for travel bundles, while maintaining high customer satisfaction ratings.• Assisted new team members in the onboarding process, helping them become proficient in call handling and ensuring accurate booking procedures. • Selected as a training material example for new team members, I mentored and guided colleagues in achieving call closure, maintaining booking accuracy, and showcasing best practices in call handling and customer service.• Demonstrated exceptional probing skills to understand customer needs and recommend suitable travel packages, resulting in minimal cancellations.
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Prasad B V works for Freelance.
Prasad B V is listed as Operations | Enthusiastic about human psychology and behavioral economics. at Freelance.
Prasad B V is based in Bengaluru, Karnataka, India while working with Freelance.
Prasad B V has worked for Freelance, Skoolz, Concentrix, and Startek India.
You can use AeroLeads to view verified contact signals for Prasad B V at Freelance, including work email, phone, and LinkedIn data when available.
Prasad B V holds Bachelor Of Commerce - Bcom, Accounting from Indian Academy Group Of Institutions.
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