Property Manager
• Oversight and coordination of all contract services as third party provider of the maintenance and life safety system operations for all Duke Realty properties in the Raleigh-Durham area (3 million SF).• Provided excellent client customer service, responding to client requests/problems in a timely manner. Ensured 24-hour emergency coverage for the property at all times.• Conducted periodic inspections of the grounds and tenant spaces to ensure compliance with leases and the proper upkeep expectations.• Ensured property and lease files were properly maintained and kept up to date in accordance with company policy. Prepared and maintained tenant lease files, records, and correspondence.• Administered new tenant occupancy by providing important information including emergency contacts, insurance requirements, rent collection procedures, and maintenance request procedures.• Developed proficiency with different property management software. Followed established reporting protocols for maintenance requests, preventative maintenance, vendor and tenant Certificates of Insurance and key lease date tracking.• Assisted the Director of Asset Management with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual. General Duties• Prepared monthly, quarterly & annual reports and aid in the production of departmental reports (e.g. Business plans, financial statements, RFPs).• Assisted in preparation of transaction related documents and maintained contact and other databases for company.• Obtained estimates/bids for repairs and capital improvements at the property. Generated and tracked Service Orders, approvals and distribution.• Coordination and oversight of contractors and vendors for necessary repair, renovation and capital enhancements use of contractors and vendors for repair• Sorted, coded and ensured accuracy and compliance with contracts of all property related invoices.