Bruce Carr Email & Phone Number

Greater Seattle Area

• Planned, coordinated and execute 6 retail demo content updates during 2017 and 2018 for the Oculus Rift Retail Demo program.• Planned, coordinated and execute the Oculus Go Retail Demo program for the launch of the product in May 2018 as well as 1 content update 5 months later. • Drove the evaluation, selection, and developer coordination and creation of 21 retail demo apps for the Oculus Rift and Oculus Go. • Guide content developers through retail demo best practices, serving as a resource on how to make great demos for Oculus’s various demo installations.• Managed the timeline for content refreshes, ensuring that developers, engineering, QA, technical partners, and retail partners were aligned and operating on schedule.• Managed day to day relationships with technical support partners, ensuring that troubleshooting issues are triaged appropriately within Oculus QA, engineering, and third-party developers.• Worked with technical partners to improve the efficiency of the demo distribution and maintenance, overseeing the timeline, testing, and launch for upcoming third-party software updates.• Provided technical program documentation on end-to-end best practices, including hardware selection, software setup, maintenance, and updates for internal and external partners• Covered QA for retail demo by identifying and documenting software bugs, and enacting solutions for the most urgent issues with the assistance of internal producers and external content developers as well as coordinated with Oculus QA team and Developer Relations teams for additional support as needed. • Drive the technical component of the first eSports VR tournament which features The Unspoken in partnership with the Microsoft Retail Stores.

Greater Seattle Area

• Worked as part of a small team that planned, developed, tested and delivered a retail demo experience that consisted of up to 9 demos, in 3 different languages, located in 5 different countries at 1000 retail stores.• Assisted in the evaluation, selection, and revision of retail demo content.• Communication of the quality of the demo experience, evaluation of the impact of any failures and work with internal and external partners in fixing these failure points.• Worked at becoming the primary POC for external technical vendors and developers to ensure that all are using project best practices, meeting timelines and expectations and are producing great app for our various demo installations and partners.• Provide detailed technical program documentation and communications for a wide variety of audiences to convey the processes and goals of the program.• Lead small to medium size test teams in testing demo apps for industry related events. Owned process from hiring, to planning, to testing, to participating in the Marketing events. • Communicated with dozens of different external developers, internal production and marketing teams regarding status of applications, articulating issues and what was needed to resolve them and give the final thumbs up or down on if a product should be shown at an event.

Seattle, Wa

• Worked as an embedded tester for a Virtual Reality team, communicating the status of areas to Program Management, area leads and QA Management so that they can make more effective decisions and trade-offs. This includes generating, interpreting, and communicating project metrics.• Lead a team of QA Analysts in testing prototype VR software and shipping of a VR experience for the 2016 launch of the Oculus Rift.• Test planning and documentation for cutting edge first-party software• Coordinated with 3rd party vendors in the US and Canada to test app functionality and compatibility• Leveraged experience with PC hardware and technologies to test various OS’s and PC components to verify compatibility with VR apps• Tested VR applications using industry standard processes and methodologies and introduced additional testing methods to other QA staff. • Coordinated hiring process for contingent staff, from job description refinement to final staff selection

Remond, Wa

• Owned all aspects of planning and testing for multiplayer features for Gears of War: Ultimate Edition• Development and execution of Build, Milestone, and Area Specific Test Cases• Coordination and direction of test associate groups

Seattle, Wa

• Researched tablet and smart phone technologies to develop test plans, test cases and processes• Interfaced with User Research team to help setup, facilitate and run user bases test sessions. • Worked with other game studio team members to investigate issues, clearly explain the issues and provide solutions.• Performed analysis of test passes to determine if additional investigation and tests were warranted• Carried out exploration testing and test scenarios to uncover unusual issues•Proposed and helped to implement process improvement initiatives.• Worked with the developers early in the development cycle to integrate testing frameworks and tools that will benefit the development process• Proposed solutions to test backend services. This would include stress, performance, security, privacy, scalability and latency.

Remond, Wa

• Owned all aspects of testing and planning for specific features, components or areas of projects. Experienced in single player and multi-player components across multiple platforms (PC, Xbox 360, and Xbox One• Planned and effectively used automation in product titles• Tools planning, management and evangelization• Managed hiring process for contingent staff, from word smithing job descriptions to final staff selection• Research and coordinate the use of new testing methodologies to improve product coverage and quality• Worked closely with contingent staff reports and other contingent staff groups to understand their progress on tasks and effectively leverage their skills.• Helped support a culture within the test team that embraces open communication and cross-team collaboration (with other disciplines as well as other test teams). • Consistently communicated status of areas to test lead and area owners so that they can make better decisions and trade-offs. This includes generating, interpreting, and communicating project metrics. • Developed a good line of communication with both internal (Design, PM, UR, Audio, Art, etc.) and external (Insomniac Games, Crytek, Epic and Gas Powered Games) development teams to better understand project changes and to be able to react accordingly in testing executions.

Redmond, Wa

• Creation of documentation for Test Team and broader product team.• Product troubleshooting for broader product team• Ad Hoc and Directed Testing on multiple updates for existing products across multiple platforms.

Seattle, Wa

• Development of product content, breakdown and structure• Lead team in brainstorming creative concepts• Selection of final game and promotional content• Communication of concepts and departmental requirements in regards to Design, Editing, Production, Marketing, Sales and Authoring departments and External Partners• Assist Project Manager with client approvals throughout the product life cycle• Provide final master documentation and all content to Production and Authoring• Management of bug reports and other QA issues, in relation to other Departments, from product development to manufacturing• Work with Project Manager to delegate tasks to ensure smooth transitions throughout product life cycle• Ensure product goals were met by closely working with Marketing Department and 3rd Parties• Worked with licensors with regards to Brand Management, Brand Standards and Product Development• Review QA of final product prior to DLT shipment

Seattle, Wa

• Assists Production and Content teams in developing creative concepts for products• Worked closely with licensors to insure brand integrity in gameplay, content, and design• Capturing/digitizing, editing, and preparing of audio and video content for Design and Production Departments• Work in conjunction with Producer on master documents and content preparation for Production and Authoring• Compilation of all revisions and de-bugging communicated from QA testers. Ensure bugs are tracked and resolved• Archiving and logging of master files for completed projects

Seattle, Wa

• Developed new testing methodology that decreased product cost and increased efficiency across Production, Content Development and Authoring Departments• Created new bug tracking processes, which increased communication and decreased lag time between detection and fixing of bugs• Quality control of video and audio files as well as content• Testing of DVD games for game play, functionality, and compatibility

Redmond, Wa

• Extensive exposure to software production cycle• Development and execution of Area Specific Test Cases• Development and execution of usability based tests for both test team and user groups• Coordination and direction of usability groups and Bug Bashes• Generation of detailed analysis of user feedback• Extensive play balance testing through data analysis, usability groups and play testing• Development and execution of Build Verification Tests and Milestone Acceptance Tests• Use of proprietary programs for the detection, description, and tracking of software bugs• Management of testers in test case development and product testing• Experience with Automation Planning• Tracking and entry of user data, test cases, and project related information using Excel• Communication of data and ideas to Core Test Team, In-House Development Team, and 3rd Party Developers• Ability to write cohesive, persuasive, well-illustrated and well-supported reports and analyses

Seattle, Wa

• Customer Service• Tournament Activities• Level 1 Magic the Gathering Judge