Senior leader within the technology and innovation team for the customer technology division. Key responsibilities include:- Overseeing the operation of the technology governance framework for the cluster and the assurance of new business cases for major technology programs. - Tracking the delivery of the future transport technology roadmap and the performance of customer and operational technology programs. - Managing a team of business engagement managers and working with… Show more Senior leader within the technology and innovation team for the customer technology division. Key responsibilities include:- Overseeing the operation of the technology governance framework for the cluster and the assurance of new business cases for major technology programs. - Tracking the delivery of the future transport technology roadmap and the performance of customer and operational technology programs. - Managing a team of business engagement managers and working with internal client divisions to shape their technology portfolios. Show less

Working as an independent change management expert, helping clients scope, plan and deliver large scale change management projects. Example engagements include:- Program managing a major program for a state government transport department to enhance its digital customer services.- Leading a team of change managers supporting a customer channels transformation program for a state government transport department.- Delivering the change management workstream for the roll-out of a… Show more Working as an independent change management expert, helping clients scope, plan and deliver large scale change management projects. Example engagements include:- Program managing a major program for a state government transport department to enhance its digital customer services.- Leading a team of change managers supporting a customer channels transformation program for a state government transport department.- Delivering the change management workstream for the roll-out of a media asset management system to streamline content production for a national television and radio broadcaster.- Delivering change and communication to support the implementation of a HR shared services centre for a major water utility. Show less

Part of the leadership team for the consulting practice, responsible for people development as well as managing the delivery of people and change engagements. Key examples include developing a culture change program for a telecommunications provider, designing shared service delivery models for clients in the retail and public sectors and leading the change management work streams for large ERP enabled programs for clients in the consumer products and welfare sectors.Internal initiatives… Show more Part of the leadership team for the consulting practice, responsible for people development as well as managing the delivery of people and change engagements. Key examples include developing a culture change program for a telecommunications provider, designing shared service delivery models for clients in the retail and public sectors and leading the change management work streams for large ERP enabled programs for clients in the consumer products and welfare sectors.Internal initiatives include the development of a leadership program based on the concepts of Schein’s helping model and John Whitmore’s GROW model. Show less

Part of the leadership team of the change and transformation practice, responsible for leading the NSW team and managing the delivery of change and transformation client engagements. Key examples include delivering a leadership development program for a leading bank and the organisational change work stream for an enterprise content management program for a large government transport organisation.Internal initiatives include creating a change management toolkit (i.e. tools, templates, how… Show more Part of the leadership team of the change and transformation practice, responsible for leading the NSW team and managing the delivery of change and transformation client engagements. Key examples include delivering a leadership development program for a leading bank and the organisational change work stream for an enterprise content management program for a large government transport organisation.Internal initiatives include creating a change management toolkit (i.e. tools, templates, how to guides and worked examples) to support Fujitsu’s change and transformation methodology. Show less

Senior practitioner within the organisation and change strategy practice, responsible for leading the delivery of strategic change initiatives and organisational change work streams on ERP/ technology enabled transformation programs. Examples include managing the delivery of the people and change work stream for a program to rationalise the customer care and billing functions for a global telecommunications provider, designing a HR share service delivery model for a global dairy producer and… Show more Senior practitioner within the organisation and change strategy practice, responsible for leading the delivery of strategic change initiatives and organisational change work streams on ERP/ technology enabled transformation programs. Examples include managing the delivery of the people and change work stream for a program to rationalise the customer care and billing functions for a global telecommunications provider, designing a HR share service delivery model for a global dairy producer and managing the people integration aspects of an acquisition within the vehicle leasing sector. Show less

Part of the organisation and change strategy practice, responsible for delivering people and change engagements for clients in the media and entertainment industry. Examples include leading the organisational change work stream for an IT transformation program for a satellite broadcaster and defining the operating model and people capabilities for an organisation in the music rights industry.