Brandon Wheeler

Brandon Wheeler Email and Phone Number

Supervisor - Service Management Technology |Leader • Designer • Developer • Consultant @ COUNTRY Financial®
Brandon Wheeler's Location
Greater Bloomington, Illinois Area, United States
About Brandon Wheeler

Established Business & IT Process Analyst with credentials in the financial services industry as a certified Lean Six Sigma Green Belt focused on strategic innovation via process automation. Skills and experience include program management, low-code/no-code development, design thinking, business process management, hyperautomation, knowledge management, data analytics & visualization. Business & IT professional with a bachelor's degree in marketing from Illinois State University.

Brandon Wheeler's Current Company Details
COUNTRY Financial®

Country Financial®

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Supervisor - Service Management Technology |Leader • Designer • Developer • Consultant
Brandon Wheeler Work Experience Details
  • Country Financial®
    Supervisor - Service Management Technology
    Country Financial® Mar 2023 - Present
    Bloomington, Illinois, United States
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  • Country Financial®
    Information Technology Process Analyst
    Country Financial® Mar 2021 - Mar 2023
    Bloomington, Illinois, United States
    Process Analyst for the IT Operations & Support Division responsible for managing, supporting, and running production systems across all business areas. Leverage industry standards and best practices around Service Management (ITIL), DevOps, Incident Response and Service Automation. Partner closely with other IT division's to ensure system health, supportability, and availability requirements are defined, in place, and maturing with new and evolving technologies.
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  • Country Financial®
    Business Analyst
    Country Financial® May 2019 - Mar 2021
    Bloomington, Illinois
    Business Analyst on the Client Service Projects team within the Client Experience Process & Technology Division. Business process manager focused on process improvement & the client experience via process automation, omnichannel communications, corporate knowledge base, workforce management & quality assurance technology.
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  • Country Financial®
    Technology & Licensing Analyst
    Country Financial® Apr 2016 - May 2019
    Bloomington/Normal, Illinois Area
    Technology Analyst on the Client Experience Learning & Development team within the Client Experience Operations Division. Responsible for supporting the client experience via operational process improvement, employee onboarding & provisioning, troubleshooting & quality assurance technology.
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  • Country Financial®
    Client Service Professional
    Country Financial® Oct 2012 - Apr 2016
    Bloomington, Illinois
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  • Panera Bread
    Senior Associate
    Panera Bread Nov 2007 - Oct 2012
    Bloomington/Normal, Illinois Area
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Brandon Wheeler Education Details

Frequently Asked Questions about Brandon Wheeler

What company does Brandon Wheeler work for?

Brandon Wheeler works for Country Financial®

What is Brandon Wheeler's role at the current company?

Brandon Wheeler's current role is Supervisor - Service Management Technology |Leader • Designer • Developer • Consultant.

What schools did Brandon Wheeler attend?

Brandon Wheeler attended Illinois State University.

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