Operations Trainer, 1035 Transfers
Current- Develop training programs including building out lesson plans, course materials, and scoring measures to ensure participants have the tools to be successful- Develop and maintain all procedural documents- Manage the department's documentation Organization through Sharepoint and KIWI- Work with the Team Lead and Manager to set up documentation control that best supports the department's needs- Work with the Team Lead and Audit Specialists to develop functional employee metric reporting systems- Work with trainers in other departments within Operations to provide support as needed