Brian Whittaker Email & Phone Number
@humansofpublicservice.org
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Who is Brian Whittaker? Overview
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Brian Whittaker is listed as Founder at Humans of Public Service, a with 11 employees, based in Washington, District of Columbia, United States. AeroLeads shows a work email signal at humansofpublicservice.org and a matched LinkedIn profile for Brian Whittaker.
Brian Whittaker previously worked as Principal Director, Strategy & Consulting Advisory at Accenture Federal Services and Chief Innovation Officer at Federal Deposit Insurance Corporation (Fdic). Brian Whittaker holds Master Of Business Administration, Consulting from University Of Maryland - Robert H. Smith School Of Business.
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About Brian Whittaker
Federal executive with over 10 years of experience leading IT transformation projects across the government. Former Chief Innovation Officer at the Federal Deposit Insurance Corporation(FDIC). I am the founder of Humans of Public Service, a non partisan 501c3 that celebrates the spirit of people who work in public service.Prior to FDIC, I led the Design and Development team at the Consumer Financial Protection Bureau (CFPB). Our work focused on developing and maintaining the CFPB website, HMDA platform and other software applications. Prior to CFPB, I held many roles at the General Services Administration including leading a digital consultancy with 100 federal employees and projects spanning 22 partner agencies. Managed portfolios of $50 million in IT Modernization projects across six customer agencies in the areas of cloud adoption, contact centers, customer experience, data analytics, and IT infrastructure optimization.Strong personal brand with visibility in the market and trusted relationships with federal customers, leading industry providers, and top interest groups.Key Areas of Interest: Diversity, Equity, Inclusion and Accessibility (DEIA), Customer Experience (CX), and scaling organizations.
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Brian Whittaker work experience
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Principal Director, Strategy & Consulting Advisory
Current
Founder
Current
Chief Innovation Officer
Led the testing of a data masking tool which will be utilized across the enterprise.Collaborated with the Chief Artificial Intelligence Officer to launch projects where FDIC employees could get hands on experience with artificial intelligence and machine learning in order to solve their business challenges. Successful projects led to a reprioritization of tools to be implemented in the enterprise solution roadmap.
Acting Chief Innovation Officer
Led the transition of 32 federal employees from COO to CIO, which include realigning priorities and functions. Utilized focus groups and workshops to realign the vision, mission and functions of the Innovation office. Developed the criteria to define an innovation project and the process for the innovation office to receive and start projects.Hosted a Digital Identity Tech Sprint in collaboration with FinCEN which featured eight teams that measured the effectiveness of digital identity proofing. Attendees included inter-agency employees and international observers.
Chief Experience Officer
Federal Innovation Council Member
The Federal Innovation Council was formed to help government meet our nation’s 21st century challenges. The council includes current federal innovation leaders, each of whom offers a valuable perspective on innovation in government. We are committing to collaborate on an ambitious agenda: forging a more innovative federal culture by highlighting key innovation successes, overcoming critical barriers, training the next generation of federal leaders and more.
Board Member (Director Of Operations)
AIGA advances design as a professional craft, strategic advantage and vital cultural force. As the largest community of design advocates, we bring together practitioners, enthusiasts, and patrons to amplify the voice of design and create the vision for a collective future. We define global standards and ethical practices, guide design education, enhance professional development, and make powerful tools and resources accessible to all.
Customer Experience Government Co-Chair
Hosted five podcast episodes that highlighted customer experience practitioners and best practices across the federal government. Identified speakers, developed interview questions, and recorded sessions.Led the development of the Customer Experience Community of Interest programming calendar for fiscal year 2021. This included identifying topics, speakers, and moderating panels.
Director Of Design And Development
Launched and co-led the CFPB Tech Sprint Program by bringing together technologists with financial, consumer, and regulatory stakeholders for short, intense problem-solving sessions. Two sprints were held to improve approaches to electronic delivery of adverse action notices and submission, processing, and publication of Home Mortgage Disclosure Act data.Led the refresh of the CFPB website which included collaborating across multiple stakeholders and functions to update the content management system, develop and execute an archival process, add an archive option to the search filters, revise the navigation to better align with the administration priorities and test and stage changes for leadership to review prior to launch.
Acting Executive Director, 18F
Leading an organization of 100 employees that collaborates with other agencies to fix technical problems, build products, and improve how government serves the public through technology.
Deputy Executive Director, Centers Of Excellence
Deputy Executive Director of the CoE, a consulting program created by the White House Office of American Innovation in November 2017 to modernize agencies across the federal government in the areas of Cloud Adoption, Contact Centers, Customer Experience, Data Analytics, Information Security, and IT Infrastructure. Engaged Administrators, Secretaries, and the C-Suite within customer agencies to discuss modernization opportunities, draft scopes of work and develop new agreements. Grew the organization from two to 30 professionals leading complex technology solutions within civilian and defense agencies, including GSA, USDA, HUD, OPM, CPSC, and DOD Joint Artificial Intelligence Center. Created short-term and long-term CoE vision and strategy to build program effectiveness and ensure continuity throughout Administrations. Oversaw the development and internal communication regarding the FY20 strategy, goals, targets, and priorities. Grew program revenue to over $50 million in the course of two years and effectively managed financials of both the CoE and customer portfolios of projects. Provided oversight of financial operations for the CoE Portfolio including front office staffing levels to ensure a competitive hourly rate, forecasted revenue and costs, and projected training budgets. Provided oversight of project budgets including balancing staff and workload to avoid overrunning and under-running contracts, timely invoicing, travel costs, and ad hoc expenses. Managed the recruitment and selection of top-talent IT transformation professionals to build capability and scale capacity in alignment with market demand. Facilitated formal bi-weekly sessions to bring all project teams together to share best practices, address project specific challenges, identify trends and collaborate across functional divisions. Managed human capital to include assigning staff to projects based on skills, capabilities, and availability to ensure project success.
Program Manager
Led four (4) contract vehicles through the Office of Management and Budget (OMB) Best in Class designation process, which required leading a virtual team of subject matter experts, analyzing prices paid data, development of saving methodologies, and regular briefings to ITC executives and OMB.Provided guidance and recommendations on additional ITC contract vehicles that should be led through the process. Created a Best in Class playbook to provide guidance and direction on how to successfully lead a contract vehicle through the Best in Class process.Supported the development of the Highly Adaptive Cybersecurity Services (HACS) Special Item Numbers (SINs) and received a FAS Commissioner award. Created an ordering guide to assist customers through the procurement process, an operational notice that explained the evaluation process to the acquisition workforce, and market research to validate supplier capabilities.
Chief Technology Officer
Young Government Leaders (YGL) is committed to providing the authentic voice for our generation of aspiring government leaders. Our membership consists of over 5,000 young federal, state, and local government employees and is growing every day.Currently responsible for managing the YGL website, digital subscriptions and tools in order to provide information and resources to over 5,000 government employees.
Senior Associate & Deputy Gsa Account Team Lead
Advised eight senior federal program managers on operational policy and process changes in support of Information Technology Category’s reorganization of its $20+ billion programs into a category management go-to market model. Supported the development of the business development strategy for the GSA account. Created an obligated spend analysis process to efficiently capture and track government-wide procurement data from the Federal Procurement Data System (FPDS) in support of category management.Managed a working group which led to the development of the functions and key processes for a new Supplier Management Division that focused on building relationships with strategic suppliers in order to add the latest IT products and services to ITC contracts.Developed quantitative and qualitative criteria, to identify strategic suppliers in the Government-wide IT Category and efficiently prioritize supplier engagement. Used obligated spend data from FPDS to create data visualizations for each supplier in Tableau, which generated key insights into their preferred contracts, largest customers, and general influence within each IT sub-category.
Program/Project Manager
Managed the procurement of highly technical deployments of airport security equipment in airports across the Eastern and Central United States in support of the Department of Homeland Security’s (DHS) $500 million Security Equipment System Integration Program. Led and developed technical/pricing volumes which led to the award of five task orders totaling over $63 million with the DHS.Gathered project requirements, assessed available contract types, and selected the most appropriate acquisition strategy based on timeline, level of effort, and budget. Reviewed statements of work (SOW) and recommended revisions such as airport delivery schedules, warehouse conditions, union constraints, and airport blueprints.Led acquisition strategy/planning sessions with senior managers to determine the appropriate type of contract for each procurement, establish contract milestones and develop source selection and evaluation strategies.Developed the product request and product deployment process which led to the award of two task orders.As the Control Account Manager for the $2.5 million travel budget, created baselines and forecasted travel spending that identified potential budget overruns.
Operations Leadership Development Program Engineer
Completed cross-functional business projects that directly impact and improve functional organizational performance. These projects spanned two locations (Florida and Maryland) and business lines (manufacturing and information technology). Analyzed the software build process, used the Perl programming language to automate tasks and reduced process time from three hours to one hour.Used quantitative analysis to identify underutilized equipment from ports nationwide and reallocated equipment to improve program efficiency by 20%.Utilized Microsoft Project to create and manage the Integrated Master Schedule (IMS) to increase awareness of program performance and operational issues.Performed critical path analysis on the IMS and made recommendations to reallocate resources to improve efficiency which allowed production to remain on schedule.Analyzed program efficiency and product shipping times to identify risks, recommend the best time to place an order, and mitigate delays in production. Managed the collection of manufacturing data to calculate the Missiles & Fire Control enterprise results for 2007, measure results against performance targets, and make recommendations on performance targets for 2008.
Intern
Supported the executive staff on various acquisition projects by performing a GAP analysis to identify opportunities with in the IT market.
Brian Whittaker education
Master Of Business Administration, Consulting
Graduate Certificate Program, Operational Excellence
Bachelor Of Science, Computer Engineering Technology
Frequently asked questions about Brian Whittaker
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What company does Brian Whittaker work for?
Brian Whittaker works for Humans of Public Service.
What is Brian Whittaker's role at Humans of Public Service?
Brian Whittaker is listed as Founder at Humans of Public Service.
What is Brian Whittaker's email address?
AeroLeads has found 1 work email signal at @humansofpublicservice.org for Brian Whittaker at Humans of Public Service.
Where is Brian Whittaker based?
Brian Whittaker is based in Washington, District of Columbia, United States while working with Humans of Public Service.
What companies has Brian Whittaker worked for?
Brian Whittaker has worked for Humans Of Public Service, Accenture Federal Services, Federal Deposit Insurance Corporation (Fdic), Partnership For Public Service, and Aiga Dc.
How can I contact Brian Whittaker?
You can use AeroLeads to view verified contact signals for Brian Whittaker at Humans of Public Service, including work email, phone, and LinkedIn data when available.
What schools did Brian Whittaker attend?
Brian Whittaker holds Master Of Business Administration, Consulting from University Of Maryland - Robert H. Smith School Of Business.
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