Worked directly with Sr. Network Engineer, Sr. Messaging Engineer, and multiple Network Engineer I and II; assisted Data Communications team by taking on small projects and assisting larger projects. Acquired experience with many network monitoring systems and GUI-based network management in addition to further experience with a Cisco networking environment. Major responsibilities and skills acquired include:• Troubleshooting and repairing LAN issues within 32 U.S. offices • Teamwork with other engineers to reimage switches in support of improving standards• Compiling network equipment reports for inventory and in support of switch replacement/upgrade project• Using various network management software solutions such as NetBrain, SolarWinds Orion and Mobile Admin, Gigamon, Cisco Prime Infrastructure for network monitoring, troubleshooting, and information gathering• Worked on the following projects: - Converting all switches in environment from Telnet to SSH access method - Switch configuration cleanup – correcting banners, ensuring standard interface configuration and updating port descriptions - Data center clean-up and consolidation – migrating various server connections, designing and organizing rack space, and retiring old equipment - Cisco Prime wireless management – adding floor maps to GUI, creating AP placement proposals, updating WLC data to ensure accuracy, creating WLC/WISM templates for ease of future deployment - Assisted company-wide project to implement Crestron AirMedia into environment by adding and configuring VLANs, altering ACL entries, configuring individual switch ports, and constructing DHCP scopes

Worked directly with a Sr. Network Engineer and a Network Engineer I; supported team functionality by providing assistance and taking on responsibilities which allowed the team to focus on large and high-priority projects. Major responsibilities and skills acquired included:• Troubleshooting and repairing local and remote network issues at company service centers• Configuring replacement equipment for small to medium remote network environments• Improving documentation and templates to ensure availability, confidentiality, and integrity to information which supported the team as a whole• Worked directly with project managers and technicians on remote site network infrastructure projects• Configured and implemented small to medium network environments with dual WAN routers, stacked switches, UPS units, APs, and local machines • Worked with ISPs to coordinate turn-up on MPLS circuits for remote site projects• Handling Miss Utility excavation requests in the Towson area; marking privately owned dark fiber paths which redundantly connected datacenters 1.5 miles apart• Assisted with redesign of data center architecture, cabling, and planning for Cisco Nexus• Significant involvement in connection installations and management throughout two data centers; including installing cable management fixtures, fiber patch panels, and working with MMF, SMF, and 10G Ethernet• Handled small and large, domestic and international shipments of network equipment

First job acquired while in high school; started at the bottom and worked up through the ranks, excelling in nearly every department in the store. In less than a year was working 2-3 different departments a week, filling in positions wherever help was needed. Worked directly with store owners, store managers, department managers, and grocery truck drivers. Did not hold management role due to part-time status and being full-time student throughout time employed. Summary of work completed:• Held positions as Customer Service, Cashier, Dairy Clerk, Seafood Clerk, Stock Clerk, Produce Clerk, and Maintenance/Janitor • Participated in ordering grocery stock• Regularly unloaded supply trucks with manual and battery-powered, walk-behind forklifts• Unloaded pallets of grocery goods into freezers, coolers, and industrial shelving for storage• Stocked, replenished, and organized products on sales floor and in dry grocery isles• Worked on opening, mid-day, and closing shifts