Seasoned hands-on, results-oriented leader with over a decade in the SaaS healthcare services and technology sector, specializing in partner onboarding and operational excellence. Demonstrated success in spearheading high-performing teams to drive customer satisfaction and business growth. Expert in project management, process optimization, and data migration, poised to apply extensive experience towards leading impactful client implementations in the digital healthcare market.At Qualifacts, my leadership extends beyond managing the client implementation team—it involves bridging sales, product, and customer success to ensure a seamless transition for our customers. With a focus on developing robust tools and processes, the goal is sustained success and growth.My recent stint as Senior Project Manager at the same organization honed my abilities in managing a portfolio of customer onboarding projects. This role demanded direct engagement with clients and internal teams, ensuring successful training and configuration of our SaaS Electronic Health Record product, underscoring my dedication to customer success and operational leadership.
Listed skills include Leadership, Management, Strategic Planning, Business Development, and 46 others.